Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and our online store. We serve the tradespeople, farmers, inventors and industrial workers that keep our country going. We aim to provide the tools and equipment you need at an exceptional value, and offer an unrivalled experience backed by our Royal Service Promise: "No sale is final until you’re satisfied". That means we will gladly repair, replace, or refund any product to your satisfaction. We mean it.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.