Our sales man was knowledgeable and helped us get our carpet ordered and installer scheduled. That part was great. The unfortunate part is that the installers that were "the best" (according to salesman) showed up late, spent almost the entire day there (3 of them), still didnt get it done so had to come back the next day. 900sqft and it took 1.5 days to do. Previous carpet and padding was already out so the floor was ready for them. Only one showed up the next day. Took him half the day. I have visible seams in my brand new carpet, they had some purple stain on my brand new carpet that they left there, and there is carpet glue stuck to my carpet. They left their carpet glue container on my bathroom sink and didnt clean up their trimmings or any of the mess. I am extremely disappointed with the install and the fact that I paid almost $5k on carpet and install to have it look like I installed it myself with youtube videos.
We used freeds previously and the guy they sent that time did an amazing job. He had an entire 1500 sqft house completed by himself in one day.
EL
Eileen Leir
Oct 8, 2025
5.0
Bob did an amazing job helping us choose flooring and lining up installation. He is highly professional and accommodating. We would highly recommend this business.
What types of flooring products and services does Freed's Floors offer?
Freed's Floors offers carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, sheet vinyl, and operates as a carpet and flooring store.
Where is Freed's Floors located?
Freed's Floors is located at 1825 Haines Avenue, Rapid City, SD 57701, USA.
What are the business hours of Freed's Floors?
Freed's Floors is open Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Which payment methods are accepted at Freed's Floors?
Freed's Floors accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Freed's Floors by phone or online?
You can call Freed's Floors at +1 605-519-6299 or visit their website at https://www.freedsfloors.com/.
What language(s) are spoken at Freed's Floors?
The staff at Freed's Floors speak English.
What cities does Freed's Floors serve?
Freed's Floors provides service to Rapid City, Sturgis, Spearfish, Custer, and Hot Springs in South Dakota.
What nearby stores can I visit when shopping at Freed's Floors?
Nearby stores include NAPA Auto Parts - Parts One LLC, Shopko for home goods and health products, and Payless ShoeSource for shoes and fashion accessories.
Are there dining options near Freed's Floors?
Yes, nearby dining options include Wendy's for fast food burgers, Taco John's for Mexican cuisine, Black Hills Bagels for bagels and coffee, Albertano's Mexican Food, Dickeys Barbecue Pit, and Jimmy John's sandwich shop.
What entertainment or services are close to Freed's Floors for visitors?
Visitors can enjoy gaming at Haines Ave. Casino or Chances Casino, use services like Rapid Wash Car Wash North, and access medical facilities such as Monument Health Home and Black Hills Urgent Care nearby.