Exact Flooring

Reviews

• CH

  Curley Howard

  Nov 3, 2025
  5.0
  Just had my entire floor layout (with the exception of my carpeted bedrooms and den) replaced from tile to luxury vinyl, and I could not be any more pleased with the outcome! Jay G was very helpful and knowledgeable in helping us decide what we exactly wanted and what would work the best for us. He was very flexible and easy to work with, and was very accessible and easy to reach. His estimate did not yield any unpleasant surprises on the final invoice. The best part of the entire project was having the two subcontractor installers with whom I was fortunately assigned. Donnie S and Justin H (from A&A Flooring) have been working together as a team for over twenty years, and I could not have been in any better hands, they were unbelievably meticulous. Not only did their expertise shine on the preparation and installation, but they were also punctual, and as unobtrusive as possible and avoided disrupting our daily routine. They were very careful moving our furniture and appliances from place to place as if they owned it, and even installed felt pads on all the legs to avoid scratches down the road. Can't say enough to express how pleased I was with this team! If you are looking to have your floors replaced I would not hesitate getting an estimate with Exact, and if you decide to accept, do yourself a favor and ask to have Justin and Donnie be assigned as your installers......
• MM

  Mark Mosher

  Oct 16, 2025
  3.0
  We contracted Exact Flooring to remodel our main bathroom. We wanted a walk-in shower with a glass wall. Jay told me they would do all the tile work, but he didn't do the glass. I asked, at the beginning, if we should include the glass provider in the design. I was told that wasn't necessary. The glass provider would measure after the tile was completed. The tile work is beautiful. I have no complaints with the quality of the tile work. The problem is that 3 different glass providers have come out to measure the shower for the glass wall and said it needs to be 73 1/8 inches long and they can't provide anything over 72 inches. We've found 1 provider that can make the glass, but the cost is much higher than a 72 inch piece. When I told Jay about the issues we were having, he said "I've never heard that before". His refusal to include the glass provider into the design is costing us time and money.
• AV

  Amber Vaccaro

  Jul 2, 2025
  2.0
  Great carpet, terrible installation. Bubbles near the walls, they ripped a hole in it while installing it and left dirt detains from their shoes. I paid extra to have the furniture moved and put back and they left half my bedroom set in the kitchen. Tried to get a hold of the owner but he is hardly in the store and never received a call back. Love the carpet though, very stain resistant and easy to clean.
• JR

  Judy Rehfeld

  Jun 16, 2025
  5.0
  I purchased LVF for my kitchen, great room and hallway and am extremely satisfied with the product, service, and follow up. I hope to purchase bathroom products and carpet from them in the near future. I am very leased with the variety of products and price ranges that they offer,

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