Brand Certified
Preferred Home Services
4.8(7394 reviews)
Certified by Preferred Home Services • Mar 01, 2026
Business Details
4214 Domino Avenue, North Charleston, SC
29405, United States
Certified by Preferred Home Services • Mar 01, 2026
(843) 405-3601
Certified by Preferred Home Services • Mar 01, 2026
https://www.gopreferred.com/
Certified by Preferred Home Services • Mar 01, 2026
About
Certified by Preferred Home Services • Mar 01, 2026
PlumberHeating ContractorElectricianGenerator ShopHVAC ContractorDrainage ServiceAir Conditioning Contractor
Here at Preferred Home Services, we’re proud to have earned a reputation as one of Charleston’s top plumbing, HVAC, and electrical companies, and we take our commitment to our customers seriously. We believe that happy team members lead to happy customers and that every call and every customer matters. When you reach out to us for any plumbing service, electrical repair, heating system installation or repair, or even emergency air conditioner repairs, you’ll be treated to friendly, professional, and fast service from our experienced team. We’ve tackled thousands of jobs—over 60,000 to be exact—and we are fully prepared to help you with your home service needs!
Details
- Requires appointmentAvailable
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Certified by Preferred Home Services • Mar 01, 2026
Hours
Certified by Preferred Home Services • Mar 01, 2026
Reviews
4.8
7,394 reviews
5 stars
6,849
4 stars
206
3 stars58
2 stars57
1 star
224
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent customer service.
Timeliness
Customers appreciate the quick response times and prompt service, often receiving assistance within hours of their call.
Communication
Technicians effectively communicate the issues and solutions, ensuring customers are informed throughout the service process.
Value for Money
While many customers feel the service is worth the price, some express concerns about high costs for certain repairs.
Overall Satisfaction
The majority of reviews reflect high satisfaction with the service provided, with many customers recommending the company.
- THThe Hammer1 day ago5.0Preferred home services replaced both air conditioning units and redone all the duct work under my house. They were able to do the installation the following day after I accepted the quote! Ethan, Scott, Marcus, Q and Robert's team did an excellent job! They worked until 8:00 p.m. to finish the job and thoroughly explained how all my equipment worked. I would highly recommend you giving Rob a call if you need your air condition replaced.
- TFThera F6 days ago5.0You CALL THEM when you need the job done right, done efficiently, and done professionally. They show up when they say they will, you get a text with a picture and info about who's showing up. They are respectful of your home putting on shoe covers, every time. They explain thoroughly everything they see and what they are going to do. Plus, they don't make you feel bad when you ask a lot of questions or when you ask for them to explain things further. Furthermore, they put a guarantee on their work! Nick Baldini has come out to our home for 2 separate issues and he is Outstanding!!! Hawk came out aswell to assist on one of them I can't be more pleased with both of them. Ask for these guys, you won't be disappointed!
- ELElizabeth LambertFeb 21, 20265.0The heat went out in our home during an unseasonably cold spell in Charleston, SC. During this stressful time, Ola visited our home and showed my mom and I great kindness, patience and customer service. From the moment he entered our home, he explained every step in the process and potential outcomes. Luckily, it was an easy fix and Ola was here for only a couple of hours. We are grateful for his time and the exceptional service he gave us! 10 out of 10!
- SMSherretta MagnessFeb 17, 20261.05 years I’ve been with them , this last visit was less than desirable , to hear I have to be charged for something when I’ve had amazing techs out who were very upfront with me before starting any work , which is what I ask for every time . Left a terrible taste in my mouth and will be searching for a new company . Charged me for a diagnostic fee when I stated what the issue was and tried to fix it myself but he jumped into super hero mode . Doesn’t help that you’re already much higher than those around me .
- KPKevin PriseFeb 11, 20265.0Chris Harbit, Garrett Walker, and the dispatcher Lauren Saunders all provided exceptional services today. Lauren ensured that the parts and garbage disposal we needed were available and ready for pick up at the distributor, ensuring that there was no wasted time for the technicians or ourselves. The two technicians were extremely knowledgeable, personable, respectful of property, and super tolerant of our puppy Roxy. We are extremely pleased with our service today and have been a loyal customer Of this great company for quite some time. Since we were desperate to have this job done today, I feel that today’s service and every aspect went above and beyond. Thank you very much.
Frequently Asked Questions About Preferred Home Services
What services does Preferred Home Services offer?
Preferred Home Services offers plumbing, HVAC, electrical repairs, heating system installation and repair, air conditioning repairs, and emergency services.
Where is Preferred Home Services located?
Preferred Home Services is located at 4214 Domino Avenue, Suite A, North Charleston, SC 29405, USA.
What are the operating hours of Preferred Home Services?
They are open Monday to Friday from 7:30 AM to 8:00 PM, and on Saturdays and Sundays from 8:00 AM to 6:00 PM.
How can I contact Preferred Home Services?
You can contact them by phone at +1 843-405-3601 or visit their website at https://www.gopreferred.com/.
What payment options does Preferred Home Services accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Preferred Home Services require appointments?
Yes, appointments are required for their services.
Does Preferred Home Services offer onsite services and online estimates?
Yes, they offer onsite services and provide online estimates.
Can customers find building supply stores near Preferred Home Services?
Yes, nearby building supply stores include W D Robinson Electric Co. and Metal Supermarkets, which can be helpful for customers needing materials for home repair projects alongside services from Preferred Home Services.
What other home service providers are located near Preferred Home Services?
Nearby home service providers include Charleston Heating and Air, offering HVAC and plumbing services, providing customers additional options in the local area.
What leisure and dining options are available near Preferred Home Services?
Nearby, customers can enjoy places like Freehouse Brewery for drinks, Paolo’s Gelato and Gourmet for dessert, and Nippitaty Distillery for spirits, offering convenient leisure activities before or after service visits.
Brand Certified Facts from Preferred Home Services
Preferred Home Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website