Roto-Rooter Plumbing & Drain Service

Reviews

• DF

  Dominick Fertitta

  4 days ago
  5.0
  There is not enough of stars to give your company you guys are fabulous. You got my problem taken care of on time. I cannot thank you enough.
• DH

  Doreen Hoeg

  6 days ago
  5.0
  Paul came out and find the issue and cause of our leak and fix the problem. He was very thorough and did the work, corrected the problem.
• MG

  Myrna Gordon

  Jan 5, 2026
  5.0
  So very pleased with your associate Eric Walker. He was very courteous and professional. Made sure everything was operating as it should before leaving. Great job! Happy customer.
• CO

  Carol Owen

  Dec 22, 2025
  5.0
  Eric came on time today and installed a new shower valve and drain kit to my brand new gorgeous Kohler tub. Excellent customer service, on time, and professional service! Thanks Eric!
• CM

  Carol McNiff

  Dec 17, 2025
  5.0
  I am pleased to write this review for Roto Rooter, whose exemplary service and unwavering professionalism have made a profound impression on me over the course of several visits to my property. As someone who has experienced their work firsthand, I am confident that future clients, contractors, and homeowners will find their standards of excellence to be unmatched in the industry. Just a little background on my specific project- it is a whole house remodel with new water lines, sewer lines and water heater, all completed by Roto Rooter in North Myrtle Beach. Throughout multiple service appointments, the team at Roto Rooter consistently exceeded my expectations. They demonstrated remarkable punctuality, arriving promptly for each scheduled visit and maintaining clear communication regarding timelines and progress. Their reliability and commitment to respecting my time set a high bar for any service provider. The professionalism exhibited by the entire team was evident in every interaction. Their technical expertise and courteous demeanor created a sense of trust and confidence from the outset. In particular, I would like to recognize Eric, Paul, and Chester for their outstanding contributions. Each brought considerable skill and knowledge to the job, ensuring that every aspect of the work was performed to the highest standard. Paul and Eric deserve special mention for their precise and diligent installation of new water lines, water heater, and sewer pipes. Their attention to detail and commitment to quality were evident throughout the process, resulting in a flawless finished product that has greatly improved the infrastructure of my home. Chester's leadership was a driving force behind the team's success. He coordinated the crew with remarkable efficiency, fostering a collaborative environment and guiding the team through complex situations with clarity and purpose. Chester is very patient, understanding, knowledgeable, and respectful. Luis, a trainee during these visits, demonstrated exceptional initiative and a keen willingness to learn. Under the mentorship of Paul and Eric, Luis quickly assimilated new skills and proved himself to be a valuable asset. The supportive guidance provided by Paul and Eric not only accelerated Luis's development but also showcased the team’s commitment to nurturing talent within their ranks. One of the most impressive aspects of Roto Rooter's service was their ability to work as a cohesive unit, particularly when faced with challenges. During my project complicated by a difficult contractor, the team maintained their professionalism and collaborated effectively to overcome obstacles. Their resilience and problem-solving abilities ensured that the work was completed without compromise to quality or schedule. Everyone at Roto Rooter provided customer service that reminded me of the old-fashioned service I experienced growing up, genuinely putting the customer first. Their response time was excellent, and after finishing the job, they even sent me a box of tasty cookies. Based on my experiences, I offer the highest recommendation for Roto Rooter. Their unwavering dedication to excellence, combined with their unmatched teamwork and individual expertise, make them a standout choice for any plumbing needs. I am sincerely grateful for their exceptional service. I am not affiliated with Roto Rooter in any way. I was not paid for this review. This review was completely voluntary.

Frequently Asked Questions About Roto-Rooter Plumbing & Drain Service