Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers appreciated the friendly and helpful nature of the staff, making them feel valued.
Communication
Technicians effectively explained issues and options, ensuring customers understood their choices.
Service Quality
Overall, customers reported high satisfaction with the thoroughness and efficiency of the service provided.
Concerns on Pricing
Some customers expressed concerns about pricing and felt pressured into costly repairs or replacements.
RW
Robert Whatley
4 days ago
5.0
Mounir came out to give us an estimate for a heat pump replacement. He was on time, courteous and very thorough in his sales pitch. In the end he got us a deal that was thousands less than a previous quote. Very happy with his work.
SL
Samantha Langlois
5 days ago
5.0
Excellent experience with our HVAC air duct cleaning consultation! Jordan was professional, friendly, and knowledgeable. All of our questions were answered, and nothing felt rushed or salesy. Will definitely be using him again if we need in the future.
SP
Stasia Plump
6 days ago
5.0
I was very pleased with Alex. He was very courteous and respectful and took time to explain the cleaning involved with my ducts… And since he was new… he took the time to call the office regarding specifics in the cleaning and costs…
He is a very kind and courteous young man
GB
Georgie Bulldog
Jan 5, 2026
2.0
I was totally misled on financing, costing me a lot of interest. Although I have credit to receive interest free payment program. I was talked into this loan,the salesman didnt try hard enough for me.Now I am finding out 2.5 ton unit installed shouldn't cost $9300.They were recommended by a close friend of theirs. I will be glad to be informed if I am in the wrong here. I dont know HVAC business. Technicians were great.
AND THEN I GET THIS STUPID REPLY FROM THE SO CALLED "OWNER"
"Thank you for your review. We take your feedback seriously and will work on improving."
this business is a JOKE,bad one at that.
JF
Jay Ferrill
Dec 20, 2025
5.0
Our experience began on Wednesday with Moe’s visit. He is a great sales person, having said that I felt he was working for me to achieve an end that met our needs functionally as well as price.
Dylan and his partner arrived Thursday morning, they explained what they would be doing and got to it. The day went well, we are very pleased with the result. We into day two and the system is working as expected. Overall I would recommend One Hour Heating and Air Conditioning to everyone.
Frequently Asked Questions About One Hour Heating & Air Conditioning
What types of services does One Hour Heating & Air Conditioning provide?
They specialize in residential HVAC and indoor air quality services, including heating, air conditioning, and air duct cleaning.
Where is One Hour Heating & Air Conditioning located?
The business is located at 677 Robert M Grissom Parkway, Myrtle Beach, SC 29577, USA.
What are the business hours for One Hour Heating & Air Conditioning?
They are open 24 hours a day, seven days a week.
How can I contact One Hour Heating & Air Conditioning for service or reservations?
You can call them at +1 843-448-6867 or email reservations@onehourmagic.com.
Does One Hour Heating & Air Conditioning accept financing or credit card payments?
Yes, they accept American Express, Cash, Check, Diners Club, Discover, Financing options, MasterCard, and Visa.
Is One Hour Heating & Air Conditioning wheelchair accessible?
Yes, the location has wheelchair accessible entrances, seating, and restrooms, including unisex restrooms.
Are appointments required at One Hour Heating & Air Conditioning?
Yes, appointments are required for service.
What nearby businesses can I visit near One Hour Heating & Air Conditioning?
Nearby options include home improvement and HVAC contractors like Re-Builders, Inc., Brown & Reaves Services, Inc., and A Air Conditioning & Service Co.
Are there any convenient places to buy hardware or home security supplies near One Hour Heating & Air Conditioning?
Yes, Coastal Contract Hardware and Eastway Lock & Key offer hardware and home security supplies close by.
What entertainment or dining options are near One Hour Heating & Air Conditioning for customers to enjoy?
Customers can visit El Trebol, a restaurant and dance club, or Punta Cana Bar and Grill, a Dominican restaurant and bar & grill nearby.