Business Details
About
Roofing Contractor
PROTECTING YOUR FAMILY IS AN ABSOLUTE NECESSITY AND IT BEGINS WITH A SAFE ROOF OVER YOUR HEAD.We hope you will trust Monarch Roofing with that necessity. Founded in 2007 by Martin Pettigrew, Monarch has focused on attaining “Best in Class” roofing standards, innovations and certifications. Martin is committed to providing his team with the best equipment, training and working environment to ensure every roof is replaced with professionalism and completed in a timely, neat manner. As a GAF Master Elite™ Contractor holding the Only 3 star Presidents Club in North & South Carolina we can offer top of the line warranty that are the best in-the industry. We have this capability because of our high standard of training & Certifications.
Location
Hours
Reviews
4.9
1,648 reviews
5 stars
1,568
4 stars24
3 stars3
2 stars6
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, particularly highlighting Austyn Bostwick and other team members.
Quality of Work
Many reviews noted the high quality of roofing work and thorough inspections, with several customers expressing satisfaction with the repairs and installations.
Communication
Customers appreciated the clear communication throughout the process, with staff providing updates, detailed explanations, and follow-ups.
Timeliness
The business was frequently commended for prompt service and quick response times to inquiries and repair requests.
Mixed Experiences
While most feedback was positive, a few customers reported issues with customer service and communication, particularly in scheduling and follow-up.
- SFSusan FreilerNov 13, 20255.0Austyn Bostwick came to our home to check on a warranty roofing concern. He was absolutely fantastic! He was punctual, knowledgeable, professional and extremely helpful! He went above and beyond. I would recommend Austyn with Monarch Roofing for your roofing needs!
- MJMegan JakubikNov 13, 20255.0Cannot recommend Monarch and Stephen enough!! Incredible customer service, quick, amd thorough and more than reasonable. He had nothing but a positive experience and would definitely only use them again for any roofing needs!
- MKMichael KaduscwiczNov 13, 20251.0I had my roof shingles replaced. Unfortunately there were cracks in my driveway due to the dumpster being overloaded . Monarch refuses to take responsibility for the cracks. If you are going to use them, take videos and pictures before and after the job is done.
- JRJean RichardsonNov 12, 20254.0First, let me say how lucky Monarch Roofing is to have Herbert Suarez. He was our first contact and made two home visits to answer all our questions. He is very professional, kind, and diligent. He is five stars plus. He informed us about the sc safe home grant $6000 and another $500 off for a school backpack donation. The crew doing the work were 5 stars. Neat, cleaned up every day, polite, professional. They were careful around our plants and grass. Accounting did not deduct our discounts and Herbert was relentless until we received this money back from Monarch. How many people like Herbert provide this type of customer care after they get your business? Herbert always answered my texts promptly; even on weekends! Ask for Herbert Suarez and you will be happy with Monarch.
- KMKevin MurphyNov 6, 20253.0I went with monarch Roofing and Solar to install my solar panel system. Thought I would go with a local company not some company that would put them up and disappear. Surprise for me, my panels went down after a year and a half. I called monarch and was told Monarch was bought by another company a year ago and the solar was not part of the sale. Monarch referred me to an installer, it took days to get a call back from company. Was told it would cost 350 to diagnose problem. Moral of story, you really can't trust that any solar company wont go out of business! They get a 3 star because they did take the time to contact the new company and get them to call me back, it did take a couple days.
Frequently Asked Questions About Monarch Roofing
What services does Monarch Roofing specialize in?
Monarch Roofing specializes in roofing services focusing on roof replacement with high professionalism and timely completion, holding certifications such as GAF Master Elite™ Contractor.
Where is Monarch Roofing located?
Monarch Roofing is located at 4336 Waccamaw Boulevard, Myrtle Beach, SC, 29579, USA.
What are the business hours for Monarch Roofing?
Monarch Roofing is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Monarch Roofing?
You can contact Monarch Roofing by calling their main phone at +1 843-401-3383 or their alternate phone at +1 843-839-7663.
Does Monarch Roofing offer any warranties on their roofing services?
Yes, Monarch Roofing offers top-of-the-line warranties as a GAF Master Elite™ Contractor with the only 3-star Presidents Club in North & South Carolina.
What accreditations and certifications does Monarch Roofing have?
Monarch Roofing is a GAF Master Elite™ Contractor and holds the 3-star Presidents Club award for North & South Carolina, demonstrating their high standards in training and certifications.
What are some nearby places of interest around Monarch Roofing?
Nearby places include Reeva Impact (education/language school), GSIS Masjid (community services), and Grand Strand Islamic Society (mosque). Customers may find these helpful for community or educational visits around their appointment.
Are there local religious organizations near Monarch Roofing?
Yes, nearby religious organizations include Grand Strand Islamic Society, GSIS Masjid, Temple Shalom, Forward Church, and Grace Life Myrtle Beach, which customers can visit before or after appointments.
Is there convenient financial service nearby Monarch Roofing for customers?
Yes, there is a Coinstar Kiosk Bitcoin ATM nearby for convenient cash and cryptocurrency transactions.
What nearby businesses can help if I'm planning home-related services along with roofing?
Nearby businesses like DHI Mortgage (mortgage lender), Healthy Home (cleaning and restoration), Allrestore (roofing and construction), and Fish Window Cleaning offer complementary services that can assist customers managing home projects.