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Direct Tools Factory Outlet

4.5
(230 reviews)
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Business Details

4641 Factory Stores Boulevard, Myrtle Beach, SC
29579, United States
(843) 236-1212
http://www.directtoolsoutlet.com/

About

Hardware StoreOutlet Store
Direct Tools Factory Outlet brings you the best brand name tools at huge savings, offering brands such as RYOBI, RIDGID, and Hoover. Shop our full selection of power tools, outdoor products, and floorcare products.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Direct Tools Factory Outlet
4641 Factory Stores Boulevard, Myrtle Beach, SC
29579, United States

Hours

Reviews

4.5
230 reviews
5 stars
170
4 stars
36
3 stars
9
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Product Selection

Customers appreciate the wide variety of tools available, particularly Ryobi products, often noting great deals and discounts.

Store Cleanliness

The store is frequently mentioned as clean, well-organized, and well-stocked, contributing to a positive shopping experience.

Pricing

Many reviews highlight the competitive pricing and good deals, especially on reconditioned tools, making it a preferred shopping destination.

Warranty Issues

Some customers expressed dissatisfaction with warranty handling, indicating that returns and repairs can be problematic compared to competitors.
  • RM
    Ryan McGrath
    Dec 22, 2025
    5.0
    Very helpful staff, pretty good deals. Clean well organized store.
  • BB
    B. Baker
    Dec 14, 2025
    5.0
    Great place and staff
  • MM
    MARK MCMILLAN
    Nov 19, 2025
    3.0
    Can't buy parts for your tools. I found that to be bad.
  • EF
    Elizaveta Fields
    Nov 13, 2025
    5.0
    Very good experience
  • CM
    Chris Measimer
    Oct 17, 2025
    2.0
    Call before you go and ask about the sales. Not worth it to pay full price for reconditioned tools.
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Brand Certified Facts from Direct Tools Factory Outlet

Direct Tools Factory Outlet partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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