Business Details
About
HVAC Contractor
Service Pro Heating and Air, provides AC services, heating services, ventilation services, air quality services, maintenance contracts, and new systems to the Upstate SC area.
Location
Hours
Reviews
4.5
301 reviews
5 stars
259
4 stars1
3 stars3
2 stars0
1 star
38
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and friendly, providing clear communication throughout the service process.
Customer Service
While many customers praised the technicians, there were significant complaints about rude and unhelpful office staff, leading to a negative overall customer service experience.
Efficiency
Most reviews highlight the quick and efficient service provided by the technicians, with many issues resolved in a timely manner.
Communication
Several customers noted issues with appointment scheduling and communication from the office, which detracted from their overall experience.
Mixed Experiences
While many customers had positive experiences with the technicians, there were notable negative experiences related to management and customer service, leading to a mixed overall perception.
- JBJP BrumfieldNov 15, 20255.0James and Victor did great. I did no ask for this company, but they where sent here via my warranty company… and I may have just found my new AC company. Here is what I liked. Clean, professional, on time, listened to me speak. More importantly they offered advice that was greater than the lame warranty request I had sent in. They went above and beyond to show me ways to keep my unit running smoothly. Great job guys… keep up the good work!
- JJJannie JonesNov 10, 20255.0James was fantastic
- TWTeresa WrightNov 8, 20255.0Exceptional Service. Very Knowledgeable and took time to explain the service work they were doing. James and Victor were a great team making sure my Heat Pump was ready for winter.
- JMjessica millsOct 6, 20255.0James and the entire team were prompt and very professional. It was a very easy process to get a new HVAC installed. They are also very quick to respond and their communication is clear and precise.
- MDMichael DorontichSep 26, 20255.0James and Victor did an OUTSTANDING job today, removing the old and installing the new AC system. They were very professional, friendly, and very accommodating of all the questions that I needed answered. They did a detailed cleanup after they were done and left nothing behind. I highly recommend Service Pro.
Frequently Asked Questions About Service Pro Heating and Air
What is the average lifespan of an HVAC system?
The typical lifespan of an HVAC system is approximately 15 years, though this can vary depending on maintenance and usage.
How often should I have my HVAC system serviced?
We advise scheduling two service visits annually: one for your air conditioning system and another for your heating system. This ensures optimal performance year-round.
What are the benefits of regular HVAC maintenance?
Regular HVAC maintenance offers several advantages, including early detection of potential issues, extended system lifespan, and improved energy efficiency, which can lead to cost savings.
How can I improve my home's indoor air quality?
To enhance your home's indoor air quality, we recommend installing UV light systems and utilizing our air filtration services. These methods effectively reduce airborne contaminants and allergens.
What size HVAC system do I need for my home?
Determining the appropriate HVAC system size depends on various factors, including your home's square footage, occupancy, sun exposure, and age. Our experts can assess these elements to recommend the ideal system for your specific needs.
What services does Service Pro Heating and Air offer?
Service Pro Heating and Air provides AC services, heating services, ventilation services, air quality services, maintenance contracts, and new HVAC system installations in the Upstate SC area.
Where is Service Pro Heating and Air located?
The business is located at 316 Victor Hill Road, Greer, SC 29651, USA.
What are the business hours of Service Pro Heating and Air?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. They also close on certain holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
How can I contact Service Pro Heating and Air?
You can reach them by phone at +1 864-635-4881 or +1 864-867-8821, or by email at servicepro73@gmail.com.
What payment options does Service Pro Heating and Air accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How often should I have my HVAC system serviced?
It is advised to schedule two service visits annually, one for the air conditioning system and another for the heating system, to ensure optimal performance year-round.
What is the average lifespan of an HVAC system?
The typical lifespan of an HVAC system is approximately 15 years, though this can vary depending on maintenance and usage.
How can I improve my home's indoor air quality?
Installing UV light systems and utilizing air filtration services can effectively reduce airborne contaminants and allergens to improve indoor air quality.
What nearby businesses can help with landscape or lawn care when visiting Service Pro Heating and Air?
Ward Landscape & Lawncare is a nearby business offering gardening, landscaping, and contractor services, which might be useful if you need lawn care while visiting or maintaining your property.
Are there any nearby automotive services close to Service Pro Heating and Air?
Yes, Fachwerkstatt Automotive provides automotive repair and dealership services nearby, which could be convenient if you need car service during your visit.
What nearby employment agencies are accessible around Service Pro Heating and Air?
Several employment agencies like ResourceMFG, ProLogistix, ProDrivers, Volke Consulting, and Openwork are located nearby, offering professional and transportation staffing services.