FLOORS

Reviews

• TM

  Trey Stephens Music

  Apr 23, 2026
  5.0
  Very patient and worked achieved everything I needed. John and Igor did a great job and would highly recommend!
• RC

  Ridge Construction

  Apr 18, 2026
  5.0
  I had a great experience working with John at Floors in Greenville! From the moment we started, he made the whole process easy and stress-free. He helped us pick the perfect flooring for our space, walked us through all the options, and made sure the project was completed on time and on budget. John genuinely cares about his customers and it shows. Highly recommend asking for him if you’re looking for new floors!
• CK

  Carolyn Kupferschmid

  Apr 8, 2026
  5.0
  Simply phenomenal customer service! Tim, Tyler, and Patrick were so patient and helpful with me when deciding what flooring to purchase for my new patio enclosure. Very welcoming environment, great prices, wonderful selection of available flooring to browse through! I’m a repeat customer for these reasons and more. Huge thanks to your team!!!
• AP

  Alejandra Palacios

  Mar 11, 2026
  5.0
  Originalmente tuve una experiencia negativa con el servicio al cliente, por lo que dejé una reseña poco favorable. Sin embargo, después de ello, el manager general se contactó conmigo, tomó acción inmediata y en menos de un día solucionaron todo. Ahora tengo el piso que quería, quedó excelente y realmente aprecio cómo actuaron para resolver el problema. Por eso, actualizo mi reseña con una calificación positiva, ya que finalmente cumplieron y quedamos muy satisfechos I initially had a negative experience with customer service, which led me to leave a poor review. However, after that, the general manager reached out, took immediate action, and within less than 24 hours, everything was resolved. I now have the flooring I wanted, it looks great, and I truly appreciate how they acted to fix the issue. For that reason, I am updating my review with a positive rating, as they ultimately delivered, and I am now very satisfied.
• AP

  Alejandra Palacios

  Mar 3, 2026
  1.0
  Realmente me da pesar por los dueños de esta compañía, tal vez se han sacrificado por su empresa, por pagar empleados, por tener una variedad de productos…. Pero la verdad, eso no lo valoran los empleados. He ido dos veces hasta el lugar y les pregunté por una carpeta y por un vinilo … de la carpeta me dieron una valor y quedaron pendientes de en dos días llamar para decirme si encontraban el color ya han pasado dos semanas, volví y dije que pasó nunca me llamaron sino hay carpeta entonces miremos el vinilo les llevé las medidas d la casa el plano para q así mismo me dieran cotización y lo mismo en dos días te llamo ….. y sigo esperando …… me urge cambiar mi piso llame a otra compañía fueron serios, cumplieron y hasta fueron a la casa tomaron medidas y el contrato fue de 10 mil dólares, de pronto para esta empresa es poco pero se que al dueño le hubiera gustado tener esta venta pero sus empleados no piensan igual es una lástima ….MUY MAL ATENCIÓN AL USUARIO…….. I truly feel sorry for the owners of this company. Perhaps they've sacrificed a lot for their business, paying employees, offering a variety of products… But honestly, the employees don't seem to appreciate it. I've gone there twice and asked about a carpet and some vinyl flooring. They gave me a price for the carpet and said they'd call back in two days to let me know if they had the color I wanted. Two weeks have passed, and I went back to ask what happened. They never called. If they didn't have the carpet, then let's look at the vinyl. I brought them the house measurements and the floor plan so they could give me a quote, and they said the same thing: "I'll call you back in two days." I'm still waiting… I urgently need to replace my flooring. I called another company; they were professional, they kept their word, and they even came to the house, took measurements, and the contract was for $10,000. Maybe that's not much for this company, but I know the owner would have liked to make that sale, but his employees don't seem to think the same way. It's a shame… VERY POOR CUSTOMER SERVICE…

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