Business Details
About
Window Installation ServiceDoor SupplierSiding ContractorRemodeling ContractorWindow SupplierWindow World
Experience Window World's unrivaled ENERGY STAR replacement windows, doors, vinyl siding, shutters and more. Contact us to schedule your free in-home or virtual quote today!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
170 reviews
5 stars
127
4 stars
6
3 stars
5
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the staff, particularly the installers and sales representatives.
Installation Quality
While many reviews highlighted excellent craftsmanship and attention to detail, some customers reported issues with installation quality and communication regarding delays.
Communication Issues
Several customers expressed frustration with poor communication regarding order status and installation timelines, leading to dissatisfaction.
Product Satisfaction
Overall, customers were pleased with the quality of the windows and doors, noting improvements in their homes' aesthetics and energy efficiency.
Delays and Scheduling
Numerous reviews mentioned significant delays in product delivery and installation, often exceeding initial estimates.
- DBDianne B4 days ago5.0Memphis was at our home today - he was quick, efficient and great personality. Thank you Window World for your great guarantee and standing behind your product!
- JCJames CobbDec 31, 20255.0I purchased 16 windows with install in 2011 and have had no issues with them other than a lift spring on one after all these years… . -The Technician Memphis who made the scheduled repair was super friendly . Helpful and just an all around cool dude.. Non judgmental of some clutter that i was slightly embarrassed by. He is a valuable asset to cherish and his positivity is a rarity in the workforce . Thank you Memphis sir .
- RBRoxanne BernardDec 5, 20255.0This is our second time using Window World, and we are thrilled with our new windows! We needed to replace 4 sets of rotted French doors. Travis came out and suggested we replace the doors with giant picture windows instead, for considerable savings. Rob and Memphis did the installation which included tearing out the old doors and building moldings for the new windows (which weighed 300 pounds each). Their craftsmanship and attention to detail was superb. In addition they hauled away everything and left the house spotless. The big windows have completely changed the look and feel of our home. Thank you Travis, Rob, Memphis, and the entire office staff. We highly recommend Window World A+++++
- BRBryan RhodesOct 29, 20255.0Very polite and professional. Have an appointment next week. Looking forward to it.
- AAAngelOct 24, 20255.0I would like to give a big thank you to Memphis for the great job he did replacing my windows. He was so sweet and patient making sure I understood how to open, close and replace windows after I cleaned them. He was so careful since he had to work around furniture. Great job as well as a super personality. Also a big thank you to Morgan and Hannah for being so patient and nice to me. Wonderful company to work with.
Frequently Asked Questions About Window World of Upstate
What types of Payment methods & Financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Generally, replacement windows can be installed typically 6-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
What payment methods and financing options does Window World of Upstate offer?
They accept AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, VISA, and offer financing options subject to approved credit that vary by promotional period. Contact them for current details.
Are replacement windows installed from the inside or the outside?
Most replacement windows are installed from the outside, but in some cases installation from the inside may be necessary. Installation experts will assess your home on the day of installation and explain the best process.
Does Window World of Upstate install windows year-round and how is heat/cooling loss managed?
Yes, replacement windows are installed year-round. Installations usually take one day and crews install one window at a time to minimize heating or cooling loss. Energy savings from new windows offset any installation-related energy costs over time.
How should I prepare my house before window installation?
Remove curtains, blinds, or window treatments and have security sensors turned off by your security company. Create a clear path to the windows and remove wall decorations near windows to prevent damage during installation.
How long will it take to receive and install my replacement windows?
Typically, installation occurs 6-8 weeks after final measurements. Each window takes about 30 minutes to install, and the full job, including trim work and cleanup, usually finishes in a single day.
What warranty comes with replacement windows from Window World of Upstate?
They provide an all-inclusive limited lifetime warranty on replacement windows. Contact them directly for more details.
What happens to my old windows after installation?
Old windows are removed and properly disposed of after installation. If you want to keep your old windows or storm windows, notify the installation crew upon arrival.
What should I do if I experience any problems with my new windows?
Visit the Support page on their website first for troubleshooting tips and advice to resolve common issues, as many problems can be easily corrected without indicating a defective window.
What are the business hours of Window World of Upstate, and do they offer weekend appointments?
They are open Monday through Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 4:30 PM, and closed on Saturdays and Sundays. Saturday appointments are available by appointment only.
What nearby parks or recreational areas can I visit when coming to Window World of Upstate?
You can visit Conestee Park, Conestee Nature Preserve, Raccoon Run Trail, Wenwood Soccer Complex, and Greenville Municipal Stadium nearby. These make great spots for outdoor activities before or after your visit.
Are there any nearby pet services near Window World of Upstate for customers with pets?
Yes, nearby pet services include Dog Culture Mauldin and The Canine Spa, which offer pet boarding, sitting, and grooming. Customers can conveniently arrange pet care while visiting the store.
If I need shipping or delivery services in the area, where can I go near Window World of Upstate?
Fedex Staffed is a nearby shipping center that provides freight, cargo, and food delivery services, useful for customers needing shipping assistance when in the area.