Business Details
About
Flooring Store
FLOORS is a full-service professional flooring company and retail outlet providing the highest quality carpet, hardwood, wood laminate, tile, vinyl (including luxury vinyl), and various types of specialty flooring throughout the southeast. Our customers return to us because of our high-caliber service, knowledgeable staff and consultants, expert installation, and our commitment to excellence in all areas of the flooring industry.
Location
Hours
Reviews
4.4
159 reviews
5 stars
132
4 stars2
3 stars0
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Tim and Paolo, who provided excellent support throughout the purchasing and installation process.
Installation Issues
Several reviews highlighted significant problems with installation quality, including damaged baseboards, uneven floors, and poor communication regarding repairs.
Product Quality
While some customers were satisfied with the quality of the flooring products, others reported issues such as sagging and cracks shortly after installation.
Mixed Experiences
The business received a mix of positive and negative feedback, with some customers expressing high satisfaction while others reported severe dissatisfaction and recommended against using the company.
- CRCrosby RuffDec 16, 20255.0I visited Greenville, SC’s ValuFlor recently seeking one short traditional 2 3/4” oak floor board. General mgr Tim, who understood my unusual request, found what I needed, and even apologized for having me wait a few short minutes. This well stocked company has it all. I’ll definitely return for future larger needs.
- NZNan ZarembaNov 28, 20255.0Floors turned out beautifully, what I truly appreciated was the fact that my concerns with the finishing of the floors were addressed and taken care of. No process is perfect but the customer service I received from John Simmons was top notch.
- KKKenseyNov 9, 20251.0I’ll just start by saying, we have done no business with this company and have no plans to ever after the road rage incident we just experienced with one of their drivers, IN THE COMPANY TRUCK. We were behind them when they started flipping us off and then driving in between lanes. I finally sped around him assuming he was drunk and didn’t want to put us at risk, when he came flying up beside us flipping us off again. I have no idea what triggered him or why he had this random rage towards us(I guess a little sedan can be pretty intimidating for such a “big, scary” man) but I will be making a call tomorrow to the company. This is a horrible reflection towards the company. As for the guy, i hope you have the day you deserve.
- BBBrianOct 15, 20255.0This is a great group for anyone looking for a quality floor and insulation. Very professional and knows their flooring. Get treated with professionalism and feel great about your choice. Definitely check out Valuflor.
- MKMary Beth KoettersOct 9, 20255.0Highly recommend this vendor. Had a mix-up with my builder. They are using 2 different color floorings in my new community. I was told my home had one color so I purchased multiple boxes. When my handman went to install, it was the wrong color. Called ValuFloors and they exchanged all of my flooring for the correct color next day. Looks absolutely beautiful. Staff at ValuFloor was incredibly helpful and understanding with my problem. Cant tell you how much I appreciate them. Will definitely use in the future. So HAPPY with the finished product.
Frequently Asked Questions About FLOORS
What types of flooring materials does FLOORS provide?
FLOORS offers high-quality carpet, hardwood, wood laminate, tile, vinyl (including luxury vinyl), and various specialty flooring materials.
Where is FLOORS located?
FLOORS is located at 5216 Pelham Rd, Greenville, SC 29615, USA.
What are the operating hours of FLOORS?
FLOORS is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Which payment options are accepted at FLOORS?
FLOORS accepts American Express, Discover, MasterCard, and Visa credit cards.
What languages are spoken at FLOORS?
English is the primary language spoken at FLOORS.
How can I contact FLOORS for inquiries or consultations?
You can contact FLOORS by phone at +1 864-286-8782 or email mario.endraos@scfloors.com.
Does FLOORS provide professional installation services?
Yes, FLOORS offers expert installation services as part of their commitment to excellence in flooring.
What cities does FLOORS serve?
FLOORS serves the cities of Greenville, Easley, and Greer in South Carolina.
Are there any nearby places where I can grab a coffee before or after visiting FLOORS?
Yes, Starbucks is nearby FLOORS and is a convenient spot to enjoy coffee before or after your visit.
What nearby places can provide additional home improvement supplies near FLOORS?
Nearby businesses such as Marcos Wholesale, Accu-Tech Corporation, and South Carolina Air Distributors offer home improvement supplies and services close to FLOORS.
Are there facilities nearby where families can engage in sports activities near FLOORS?
Basketball Combine Training, a gym and sports venue, is located near FLOORS, providing options for sports and recreation.