FLOORS

Reviews

• KK

  Kensey

  Nov 9, 2025
  1.0
  I’ll just start by saying, we have done no business with this company and have no plans to ever after the road rage incident we just experienced with one of their drivers, IN THE COMPANY TRUCK. We were behind them when they started flipping us off and then driving in between lanes. I finally sped around him assuming he was drunk and didn’t want to put us at risk, when he came flying up beside us flipping us off again. I have no idea what triggered him or why he had this random rage towards us(I guess a little sedan can be pretty intimidating for such a “big, scary” man) but I will be making a call tomorrow to the company. This is a horrible reflection towards the company. As for the guy, i hope you have the day you deserve.
• BB

  Brian

  Oct 15, 2025
  5.0
  This is a great group for anyone looking for a quality floor and insulation. Very professional and knows their flooring. Get treated with professionalism and feel great about your choice. Definitely check out Valuflor.
• MK

  Mary Beth Koetters

  Oct 9, 2025
  5.0
  Highly recommend this vendor. Had a mix-up with my builder. They are using 2 different color floorings in my new community. I was told my home had one color so I purchased multiple boxes. When my handman went to install, it was the wrong color. Called ValuFloors and they exchanged all of my flooring for the correct color next day. Looks absolutely beautiful. Staff at ValuFloor was incredibly helpful and understanding with my problem. Cant tell you how much I appreciate them. Will definitely use in the future. So HAPPY with the finished product.
• JN

  Joseph Newhouse

  Oct 8, 2025
  5.0
  I’ve worked with Floors multiple times, and they’ve always been amazing. Their pricing is great, and the installations have been top-notch every single time. I recommend them to everyone I know. They truly go above and beyond!
• AP

  Ashley Potter

  Sep 30, 2025
  1.0
  Do not use this company! Had flooring installed in May, ValuFloors (FLOORS) damaged several areas of my baseboards as well as charged for things they did not provide. We immediately contacted them via email and phone and never received a resolution or even a call back. Issues: -damaged baseboards (see photos), this is the result of sloppy removal. -caulk was not removed with a razor blade resulting in damaged drywall and ripped paint. -they charged us for new quarter round but reused our old quarter round (this charge was eventually removed but it’s unprofessional that we were charged for something not received). -charged for transition piece around fireplace, this was not done and our old transition was thrown away. Now we have to replace this out of pocket. -chipped and damaged door framing, this is from improper removal of baseboards. They are difficult to get ahold of but our primary complaint is poor install with no effort to fix any issues. We paid full price for install and now will be paying someone else to fix our baseboards. After several months of no contact, we received a intent to sue us for the remaining balance without resolving our issues. They finally removed the fraudulent charges for things they did not complete but offered no restitution for the damages. We paid the remainder in full. This honest review serves as a warning to others!

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