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If your plumbing is acting up, make sure to call Benjamin Franklin Plumbing right away. As one of the fastest growing franchises in the country, the plumbing company in Greenville serves residential and commercial properties throughout the entire Greenville County including Simpsonville and Easley. From plumbing repairs to installations, drain cleaning, and repiping services, the punctual plumbers from Benjamin Franklin Plumbing can tackle them all. Receive only accurate results and peace of mind when you call the company for a service today. Benjamin Franklin Plumbing is available 24 hours a day, 7 days a week for any emergency plumbing situations. Call today!
Location
Benjamin Franklin Plumbing
3307 New Easley Highway, Greenville, SC
29611, United States
Hours
Reviews
4.8
843 reviews
5 stars
770
4 stars
22
3 stars11
2 stars9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing clear explanations and thorough service.
Timeliness
Customers frequently mention prompt responses and timely arrivals for scheduled appointments.
Customer Service
The company is praised for excellent customer service, including effective communication and follow-up.
Pricing Concerns
Some customers expressed concerns about high pricing and upselling practices, suggesting a need for transparency in estimates.
Quality of Work
Overall, the quality of work performed is highly rated, with many customers expressing satisfaction with the repairs and installations.
- LSLenora Shiring4 days ago4.0We arent new to septic systems.. They are very expensive.
- ASAdam Schroeder5 days ago5.0I had a clogged drain in my sink/washing machine line. I originally called mr rooter to fix it. After my 2 hour appointment window came and went I had to call them. The operator had no idea why they hadn't shown. As soon as I hung up the plumber called and acted like he was super busy but that he could leave right then and head my way. An hour later he showed up. Made a bunch of excuses and made me feel like i was stupid. It was obvious he had forgotten my appointment and he didn't want to do the job. Then he gave me a quote of $418 but he kinda urged me to think it over. I told him id call someone else. I called Ben Franklin the next day. They didn't have an appointment for that day that worked for my schedule so we set it up for the next day between 3 and 5. When I got home at 230 Angel Cortez was already at my house. He wasn't impatient or trying to rush me. Instead he was hanging out and organizing his truck. He said he could wait if I needed to settle in after work or he could jump right on it. I told him I was ready when he was. He looked inside and then under my house and explained everything without making me feel like an idiot. He cleared my clogged drain in about 10 minutes and explained why the old pipes were clogging. He charged me about $25 less than mr rooter tried to even with his $69 service call. He was extremely professional and knowledgeable with 18 years of plumbing experience. While he was under my house he notice an hvac exhaust vent line that wasn't connected and was worried for my families safety due to carbon monoxide. He duct taped it and explained that it was actually broken and needed to be replaced. He really went above and beyond. Angel is a great asset to the company and I'll definitely contact him again if I need a great plumber
- KBKyle BrownDec 31, 20255.0Sam provided tremendous customer service. On New Year’s Eve, Sam took the time to complete the job properly and explain the whole process so I was able to understand!
- BBBLUSMOKE392Dec 21, 20251.0Called around to check prices to replace a $40 part insane to think these well stocked trucks would try and charge 4x msrp to even look at what I've already done troubleshooting for tried to avoid waiting on shipping from manufacturer but come to find out these well stocked trucks still would have to order the part
- JMJustine MullinnixDec 15, 20255.0Great company. Very professional technicians. We had Eric come out to our home. He is very knowledgeable and patient in explaining the issues we had with our plumbing. He took care of everything on site and did great work. I really appreciate the fast response and care that they provided for our home. Thanks for everything!
Frequently Asked Questions About Benjamin Franklin Plumbing
What services does Benjamin Franklin Plumbing offer in Greenville, SC?
Benjamin Franklin Plumbing provides plumbing repairs, installations, drain cleaning, repiping, backflow prevention, septic system services, water heater service and sales, sewer and drain cleaning, and water purification equipment services in Greenville, SC and surrounding areas.
Are Benjamin Franklin Plumbing's services available for both residential and commercial properties?
Yes, Benjamin Franklin Plumbing serves both residential and commercial properties throughout Greenville County, including Simpsonville and Easley.
What are the operating hours of Benjamin Franklin Plumbing?
Benjamin Franklin Plumbing operates 24 hours a day, 7 days a week, providing emergency plumbing services any time needed.
How can I contact Benjamin Franklin Plumbing for service or emergencies?
You can call Benjamin Franklin Plumbing at +1 864-973-9355 or email service@bfpgreenville.com for service or emergency plumbing situations.
What payment options does Benjamin Franklin Plumbing accept?
Benjamin Franklin Plumbing accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa as payment methods.
When was Benjamin Franklin Plumbing in Greenville established?
Benjamin Franklin Plumbing was established in 2004 and has been serving the Greenville community since then.
Are there any other plumbing service providers near Benjamin Franklin Plumbing?
Yes, nearby plumbing experts include The Plumbing Experts and Benjamin Franklin Plumbing Greenville itself, which also offers water heater installation, repair, and septic services.
What nearby places can I visit for dining after a plumbing service at Benjamin Franklin Plumbing?
After your visit, you can enjoy dining at nearby spots like Ace's Bar and Grill, a theme restaurant and bar, or the Roadhouse Saloon, which offers a pub and adult entertainment atmosphere.
Is there a gas station near Benjamin Franklin Plumbing for convenient refueling?
Yes, there are nearby gas stations including QT and Sunoco Gas Station, making it convenient to refuel when visiting the area.
Can customers find other home improvement or automotive services near Benjamin Franklin Plumbing?
Yes, nearby you can find Jc concrete for home improvement needs and Mo's Auto Mall for automotive services including oil changes.