Michael & Son Services Fort Mill

4.9
369 reviews

About

HVAC ContractorPlumberElectrician
"Michael & Son is an HVAC, Plumbing & Electrical company that has been serving Alexandria, VA & the surrounding areas for the past 40 years. We are a family-owned and operated company that has been providing home and business owners with a wide variety of solutions. Our team consists of skilled plumbers and technicians who are both reliable and efficient. Whether you have a busted pipe, a broken AC unit or a furnace that is blowing cold air, our pros can get the job done right, the first time."

Location

Michael & Son Services Fort Mill
1701 1st Baxter Crossing, Fort Mill, SC
29708, United States

Hours

Reviews

4.9
369 reviews
5 stars
353
4 stars
7
3 stars
0
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, responsiveness, and thoroughness of the technicians.

Technical Expertise

Technicians demonstrated strong knowledge and problem-solving skills, effectively diagnosing and explaining issues to customers.

Timeliness

Many reviews highlighted the prompt arrival and quick service completion by the technicians.

Pricing Concerns

Some customers expressed dissatisfaction with perceived high pricing for services, feeling that costs were inflated.
  • MC
    Michelle Conaway
    3 days ago
    5.0
    Van was great! Took the time to explain everything in great detail!
  • JE
    Jessica Elizabeth
    Dec 31, 2025
    4.0
    Michael and Son’s did a great job repairing my pipes when I needed them done in march. I called yesterday because something was leaking and Van (who is great!) came back out to check. There was a part that needed to be replaced on my hot water heater. I took away a star because they should tell you on the phone that they refuse to do repairs on water heaters older than 6 years. My water heater is 6.5 years old. They then wanted $70 for coming out to look, but refusing to repair, only offering me quotes of $3,000 or more to replace a working system, it’s just a cold water connection outside the water heater that needs to be replaced. I’m glad Van was able to waive the fee, but customers should be told before scheduling that if it’s a repair on a unit older than 6 years, they will only offer a new system and charge you for the visit if that’s not what you need.
  • CP
    Chad Parker
    Dec 29, 2025
    5.0
    Tyler did a fantastic job! He was quick and thorough. I highly recommend him and this company.
  • DT
    Donnell Thorn
    Dec 29, 2025
    5.0
    Matt was great! Was able to get in early and fix our leak. He gave us several options and helped us made good decisions. Would highly recommend!!
  • RW
    Rad Werkz
    Dec 17, 2025
    5.0
    Very responsive and thorough company with great service from the time I called through servicing into completion. Steven, our technician, took time to understand the problem and troubleshoot versus simply suggesting replacements. They've earned a repeat customer!

Frequently Asked Questions About Michael & Son Services Fort Mill

What services does Michael & Son Services Fort Mill provide?

Michael & Son Services Fort Mill offers HVAC, plumbing, and electrical services for homes and businesses, including repairs for busted pipes, broken AC units, and furnaces.

Where is Michael & Son Services Fort Mill located?

They are located at 1701 1st Baxter Crossing, Suite 201C, Fort Mill, SC 29708, USA.