Certified by Wilson's Refrigeration & Air • Mar 01, 2026
Reviews
4.9
523 reviews
5 stars
495
4 stars
10
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some customers praising the professionalism and responsiveness of technicians, while others reported rude interactions with office staff.
Technical Expertise
Many reviews highlight the technicians' knowledge and ability to quickly diagnose and resolve issues, with several customers expressing satisfaction with the thoroughness of the service provided.
Timeliness
Customers frequently noted the promptness of service calls and quick turnaround times for scheduling and repairs, contributing to a positive overall experience.
Value for Money
Several reviews mention competitive pricing and satisfaction with the value received for services rendered, although there are isolated complaints about perceived overcharging.
ME
MONICA EVANS
5 days ago
1.0
Whoever this Dee lady is or Danaysha....she is completely rude and disrespectful. I called in to inquire about a repair svc and this lady acted like I was bothering her. When I asked about the different times windows offered she rudely asked me "Do i want to schedule a service or not because she has other customers waiting?" I dont care who is waiting. When you are currently engaged with a possible client, you work with that client until they are done asking questions or scheduling a service. I will definitely not recommend this company solely bc of that rude lady
KR
Kelly Ridgell
6 days ago
5.0
Reliable and gets the job done. I had them come out to clean a counter top ice machine in my office.
SS
Sharon Sherbourne
Feb 17, 2026
5.0
Very professional and helpful technician!
AB
Ann Bowles
Feb 3, 2026
5.0
Your technician quickly spotted the cause of our problem , a problem with a simple “cure.” He had experience and knowledge, listened to our description of the problem, and solved a problem we had had for quite some time. Thank you very much.
DD
Dr. Tarrah D
Jan 17, 2026
1.0
We contacted them to get a quote for a full installation (ductwork and heat pump package) at a rental property in Columbia. I had to contact them for the quote after the visits and the deposit payment when I ready to book. I waited for a call, per Dane for 4 days. I called and was told that he didn't give the office my quote which was for $12,875.00. I was placed on hold for them to contact him for approval. I requested a payment link in lieu of giving my card number over the phone and the woman got upset. I ended my call with her and contacted Dane. I received a payment link with a quote with no business information or SC license information. Upon following up, I asked them to add it and to verify that they are pulling the required permit for the installation but the ladies in the office don't know much. We didn't receive follow up calls from Dane Nelsen owner. I had to select another company. There reviews appear to be for replacements and repairs.
Frequently Asked Questions About Wilson's Refrigeration & Air
What services does Wilson's Refrigeration & Air offer?
Wilson's Refrigeration & Air provides affordable home and commercial HVAC installation, repairs, and maintenance services.
What are the operating hours of Wilson's Refrigeration & Air?
Wilson's Refrigeration & Air is open every day of the week from 8:00 AM to 5:00 PM.
Where is Wilson's Refrigeration & Air located?
Wilson's Refrigeration & Air is located at 128 Sparkman Dr., Columbia, SC 29209, USA.
How can I contact Wilson's Refrigeration & Air?
You can contact Wilson's Refrigeration & Air by phone at +1 803-772-4490.
Does Wilson's Refrigeration & Air have any current promotions?
Yes, they are offering 10% off on tune-up services.
Which social media platforms can I find Wilson's Refrigeration & Air on?
You can find Wilson's Refrigeration & Air on Facebook and Twitter via their handle @Wilsons_HVAC.
What types of contractors are available near Wilson's Refrigeration & Air?
Nearby contractors include Comfort Services (HVAC services), Rumsey Construction and Restoration (damage restoration), and Taylor Brothers Construction Company (construction and paving).
Are there any nearby services that can complement my visit to Wilson's Refrigeration & Air?
Yes, nearby services include Carolina Vistas Lawn Care for home services and L & M Electric, Inc. for electrical needs, which might be useful before or after HVAC work.
What recreational facilities are close to Wilson's Refrigeration & Air?
Go Ham Fitness, a sports and recreation venue, is nearby and could be a great place to visit after your appointment.
Can customers visit related automotive and restoration services near Wilson's Refrigeration & Air?
Yes, nearby automotive services include Central SC Battery and W & W Body Builders of Columbia, Inc., while restoration services like Servicemaster Fire & Water Restoration and SERVPRO of Richland County are also close by.
Brand Certified Facts from Wilson's Refrigeration & Air
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Certified March 01, 2026Yext Knowledge Graph
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