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NEW! Virtual appointments now available! We are excited to offer you the opportunity to tour our homes virtually, from the comfort of your couch. Meet our sales team, tour our model and Move-in-Ready homes, and view at blueprints and 3D tours using your preferred video app. Call now to set up your appointment today!
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Stanley Martin Columbia Regional Office
100 Executive Center Drive, Columbia, SC
29210, United States
Reviews
2.4
12 reviews
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1 star
7
- RGRODNEY GRAHAMApr 23, 20251.0Review for Stanley Martin Homes - Columbia Area I am writing to express my deep dissatisfaction with my experience with Stanley Martin Homes regarding their warranty and the issues related to water runoff and grading on my property. When I purchased my home, I was assured that Stanley Martin stands by their warranty, which clearly states that water settlement should not exceed 24 hours. However, I have experienced persistent water issues that contradict this assurance. Despite being under the 12-month warranty period, I have reached out to Stanley Martin multiple times, but they have been unwilling to address or correct the landscape grading issues designed by both Stanley Martin and Saluda Hills. I initially communicated my concerns to Tony Frate, the Warranty Manager, who unfortunately seems to act more as a gatekeeper than a problem solver. He consistently hides behind the warranty booklet, despite clear deficiencies right in front of him during his visits to my home. Additionally, I spoke with the Construction Manager, Patrick, who repeatedly assured me before, during, and after closing that the excessive water runoff would not negatively impact my property. He promised that any issues would be rectified by Stanley Martin if they arose. Regrettably, none of these promises have been honored, leaving me feeling frustrated and unsupported. I have documentation and photos to support my claims, and I am fully aware that public relations or marketing representatives may respond to this review to give the impression that they are working on resolving the issue. However, I want to emphasize that my experience has been far from satisfactory, and I will continue to keep everyone updated on the progress—or lack thereof—as this situation unfolds. I hope this review helps others in the Columbia area make informed decisions when considering Stanley Martin Homes. Proceed with caution, as their warranty promises may not hold up when it matters most.
- SSShrondaFeb 27, 20255.0I purchased my home from Stanley Martin a month ago, and I must say, this has been the best home-buying experience I have had. From exceptional customer service to the outstanding quality of the home, every aspect has exceeded my expectations. This is my third home and second new build, and I am truly impressed. I had the pleasure of working with the builder, Adrian Burroughs, whose communication has been exceptional. He and his team have been highly responsive, providing thorough answers to my questions, valuable feedback, and consistent follow-ups. Their professionalism and dedication to customer satisfaction have made this process seamless. I would highly recommend Stanley Martin to family and friends.
- ANAnastasia NelsenJun 1, 20245.0We have had a pleasant experience with Stanley Martin- especially it being our first home. Our home was completed on time and the construction team has been easy to work with. Any issues that arose, Adrian Burroughs was quickly able to fix them. We would recommend Stanley Martin to others.
- CRCharles RiceSep 5, 20222.0Not a fan of the wat the process has been. I would not build again with StanleyMartin.
Frequently Asked Questions About Stanley Martin Columbia Regional Office
What types of homes does Stanley Martin Columbia Regional Office specialize in?
They specialize in new construction homes including new single family homes, new townhomes, and new condos.
Where is Stanley Martin Columbia Regional Office located?
It is located at 100 Executive Center Drive, Suite 217, Columbia, SC 29210.
Can I schedule a virtual appointment to tour homes with Stanley Martin Columbia Regional Office?
Yes, virtual appointments are available to tour model and move-in-ready homes, view blueprints, and 3D tours via your preferred video app.
What COVID-19 safety measures is Stanley Martin Columbia Regional Office following?
They are currently following all federal and local government guidelines regarding COVID-19.
Is Stanley Martin Columbia Regional Office accessible for wheelchair users?
Yes, the office has wheelchair accessible entrance, seating, and restrooms, including unisex restrooms.
What are the primary services offered by Stanley Martin Columbia Regional Office?
They offer home building and new home sales services.
How can I contact Stanley Martin Columbia Regional Office?
You can call them at +1 803-882-2709.
What nearby mortgage brokers can I visit when considering a home purchase with Stanley Martin Columbia Regional Office?
Nearby mortgage brokers include First Heritage Mortgage, Erica Ergle, and Daniel Saadi which can assist with financing your new home.
Are there any nearby government offices near Stanley Martin Columbia Regional Office that I might find useful?
Yes, nearby offices include the Juvenile Justice Department, Public Service Commission of South Carolina, and the Executive Office of the State of South Carolina.
What local services near Stanley Martin Columbia Regional Office can help me after buying a new home?
Services near the office include insurance agencies like Unison Health Plan and Carolina Claim Service, as well as building supply stores like 2nd Chance Treasurez for your home needs.