Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Waterworks provide?
Ferguson Waterworks delivers quality products and innovative solutions in the water, sanitary sewer, and stormwater management industries, serving public and private water sewer authorities, contractors, and heavy highway contractors with world-class service.
What are the store hours for Ferguson Waterworks in Charleston, SC?
Ferguson Waterworks is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends. The store also closes early on December 24 and December 31 and is closed on major holidays such as November 27, December 25, and January 1.
How can I contact Ferguson Waterworks for customer support?
You can contact Ferguson Waterworks customer support by calling 888-222-1785 or emailing customer.support@ferguson.com. Support is available Monday through Friday, 8 a.m. to 8 p.m. EST.
What payment methods are accepted at Ferguson Waterworks?
Ferguson Waterworks accepts Visa, Mastercard, and American Express credit cards for purchases on their website.
Does Ferguson Waterworks offer financing options?
Yes, Ferguson Waterworks offers commercial financing through GreatAmerica Financial for qualified applicants to help with business credit needs.
How do I reset my password on ferguson.com?
If you forgot your password, click the Forgot Password link on the login page, enter your registered email address, and follow the instructions sent to your email to reset your password.
Can I store my login information on ferguson.com for easier access?
Yes, you can select 'Remember Me' when logging in to save your email address for future visits; however, your password will not be saved for security reasons.
Are there any building supply stores near Ferguson Waterworks in Charleston?
Yes, Sherwin-Williams and M W Millworks are nearby building supply stores that customers can visit for additional hardware and window or door supplies, complementing your visit to Ferguson Waterworks.
What options are there for equipment rental near Ferguson Waterworks?
United Rentals and Neff Rental nearby provide equipment and trailer rentals respectively, which can be useful for contractors and customers working on waterworks or construction projects.
Are there local places of interest near Ferguson Waterworks that customers might visit?
Frothy Beard Brewing Company, a brewery close to Ferguson Waterworks, offers a place to relax and enjoy local brews after a day of business or project work.