Ferguson Plumbing Supply

Reviews

• PS

  Philip Surico

  Feb 27, 2026
  5.0
  Went in for a replacement part for my Kohler Faucet. Emmanuel could not have been more helpful. I didn't have the brand or part number at the time, and he quickly researched it and got right back to me. INCREDIBLE SERVICE!!
• MM

  Michael Mitchell

  Feb 25, 2026
  1.0
  The guy driving this delivery truck did something very unethical. I’ve called the store in Bluffton sc. I’m waiting on a call back. Depending on his response I’ll update my review. Here’s the trucks USDOT tag on the outside of the truck door. It was around 9:30am on 2/25/26 on Hilton Head Island at the Parker’s on William Hilton Parkway. Upsetting is all I can say. The store in Bluffton has my phone number so please don’t respond to my review saying to call y’all. I’ve already called. Again I will update the review if I get a call from a Ferguson representative.
• TS

  Tim Schilling

  Mar 8, 2024
  1.0
  Our builder had an account with these guys and used them to select some really expensive built ins / panel ready appliances from Jenn-Air. the process was a bit slow and I had to do a lot of research on my own since they didn't provide much guidance. However, I put that past me and since the builder had an account it was probably the easiest method. I also used them to replace a full set of appliances in a rental property we owned too at the same time. Keep in mind this was probably in total well over 40K of high end appliances. Scheduling was a nightmare and so was the installation. Not only do they have to require separate days since one crew just delivers and another installs (I think it's because they use 3rd party crews maybe?) but none the less there were several problems with the installations that I had to use another contractor to fix. Also we had an issue with the installation of our appliances not being fastened properly to the cabinets or provided the correct hardware where I had to either fix myself (because no one returned calls or could even help). One of the stainless lines was also leaking...they did finally agree to ship me one (instead of just driving out here - a whole 10 minutes away). For the Ice Maker that had a bad pump they just passed me along to the manufacturer which I head to deal with for months....finally fixed. Then at our rental our cooktop had 2 burners go out right after the warranty expired, do you think they responded to an email or a phone call? nope. Replaced. Save your money and time, I've had better customer service at the big box stores but if you want to shop locally, go to Livingoods in Bluffton they have their own crews and hare very pleasant to work with.
• JE

  Jamie edens

  Feb 3, 2023
  5.0
  Very nice customer service.

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