Water Damage RestorationFire & Water Damage Restoration
Helping you get your home and life back to normal with top-of-the-line disaster restoration services is our mission at Premier Restoration. We're the area's premier experts in fire and water damage restoration in the Greenville, SC area, and are here to provide prompt and professional assistance. Our team works hard to turn back the clock on your property and will implement measures to ensure that your home or business remains in optimal condition for years to come. As a second-generation family-owned and -operated business, we understand the importance of quality customer service that creates lasting relationships. We work hard to exceed your expectations with each and every service call. Reach out to our team today to get started!
Customers consistently praised the quick response time of Premier Restoration, often noting that technicians arrived within hours of their call.
Professionalism
Many reviews highlighted the professionalism and knowledge of the staff, particularly mentioning team members like Ethan, Doug, and Troy for their courteous and thorough service.
Communication
While some customers appreciated the communication from the team, others expressed frustration over a lack of updates and responsiveness during the restoration phase.
Quality of Work
Feedback was mixed regarding the quality of work; while many praised the initial mitigation efforts, several customers reported dissatisfaction with the restoration process and completion.
Customer Service
Overall, customer service received positive remarks, with specific mentions of staff being helpful and supportive during stressful situations, although some reviews noted issues with certain team members.
ES
Ed S
Feb 12, 2026
5.0
⭐️⭐️⭐️⭐️⭐️ **5-Star Review**
Premier Restoration and Construction exceeded my expectations. Their team was punctual, friendly, and incredibly hardworking throughout the entire process. They went above and beyond the agreed-upon scope of work without adding unexpected fees, which is rare in this industry and very much appreciated.
They effectively and thoroughly remediated the mold damage in my property and provided all the necessary documentation to certify the work — a crucial requirement for future rental and resale purposes. The crew’s professionalism and attention to detail gave me complete confidence in the results.
I highly recommend Premier for anyone needing reliable, honest, and high‑quality restoration services.
Property Owner - Ed S
TJ
Tripp James
Feb 5, 2026
5.0
The team from Premier Restoration did fantastic work. They were timely, professional, and friendly. I highly recommend them. Shawn, Jess, Jonathan, and team… Great job!!
CV
Cory Vaughan
Feb 5, 2026
5.0
We had a water heater pipe leak and flood our basement, and we required emergency services to come and mitigate the damage late in the night. Response time was very quick. Jess, Doug, and Ethan were all great to work with and provided excellent communication about the process while also giving frequent updates along the way. We are still in an intermediary stage in regards to our insurance and are awaiting review for reconstruction, but so far our experience with Premier Restoration has been good.
CA
Carmen Anthony
Jan 27, 2026
5.0
We had a leak under our house where the fridge was. There was ALOT of water. We called Premier Restoration and it was not a good experience at first. We were met with not the customer service we would expect when we reached out. The tech that came onsite did not impress me at any point. After the water was pumped out the tech popped and broke the waterline again. They called in a plumber to come fix that night. Ethan then came by after that due to the issues we had. He put the equipment in the area correctly and covered the area. I will say if it wasnt for Ethan I wouldnt ever recommend this company. Ethan came in with great customer service and manors.
ML
Marley Landrum
Jan 24, 2026
5.0
Premier Restoration did an outstanding job at my home, and I highly recommend their team. Doug and Jess were timely, professional, and incredibly helpful throughout the entire process. They provided honest, straightforward guidance when it came to making decisions about the treatment plan, which gave me a lot of confidence during a stressful situation.
They worked efficiently and were in and out without disrupting our household, ensuring everything continued to function as usual. Their communication, reliability, and integrity truly set them apart.
If you need restoration services, Premier Restoration—and especially Doug and Jess—are absolutely worth calling.
Frequently Asked Questions About Premier Restoration
What types of restoration services does Premier Restoration offer?
Premier Restoration provides water damage restoration, fire and smoke damage restoration, mold remediation, flood damage repair, property damage restoration, and reconstruction services.
Where is Premier Restoration located?
Premier Restoration is located at 3001 U.S. 29, Belton, SC 29627, United States.
What are Premier Restoration's hours of operation?
Premier Restoration operates 24 hours a day, 7 days a week, every day of the year.
How can I contact Premier Restoration for their services?
You can contact Premier Restoration by phone at +1 864-225-4800 or email them at info@prem-cr.com.
Is Premier Restoration a black-owned business?
No, Premier Restoration is not a black-owned business.
Does Premier Restoration accommodate wheelchair users?
Yes, Premier Restoration has wheelchair accessible entrance and parking.
How long has Premier Restoration been in business?
Premier Restoration was established in 1996 and has been serving the community since then.
Are there any nearby automotive repair services around Premier Restoration?
Yes, nearby automotive repair and related services include Patriot Tire, Smith Motors Inc, and Palmetto State Automotive, which can assist customers with vehicle repair and maintenance while visiting the area.
What local dining options are available near Premier Restoration?
Nearby dining options include Krispy Krunchy Chicken, a chicken restaurant where visitors can enjoy a meal before or after their visit.
Are there any nearby local businesses that provide complementary home or construction services?
Yes, nearby businesses such as Premier Construction & Restoration Inc. and 1-Tom-Plumber offer complementary services in fire and water damage restoration and plumbing, which might be helpful to customers needing additional assistance.
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Certified February 22, 2026Yext Knowledge Graph
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