Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
Carolina Custom Air is now an Ace Hardware Company! Ace Hardware acquired Carolina Custom Air, the HVAC experts of the South Carolina coast, creating a new opportunity to redefine Helpful service in the heating and cooling business.
Supporting over 5800 neighborhood stores across the country, Ace Hardware is a company devoted to helpful service in local communities. Much like Carolina Custom Air, Ace Hardware is dedicated to delivering an amazing experience to every customer, every time. Ace Hardware stores are locally owned and operated, with the goal of being helpful in the aisle and now in the home. We are excited to grow Carolina Custom Air together with Ace to continue to support the local community for years to come.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
1,088 reviews
5 stars
1,033
4 stars
24
3 stars3
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as knowledgeable, professional, and courteous, providing thorough inspections and effective solutions.
Customer Experience
Customers appreciate the friendly and respectful demeanor of the technicians, as well as the company's responsiveness and communication.
Timeliness
Many reviews highlight the punctuality of the service technicians, who arrive on time and complete their work efficiently.
Value for Money
While most customers are satisfied with the service, some express concerns about pricing being higher than expected for certain repairs.
Overall Satisfaction
The majority of customers express high satisfaction with their experiences, often recommending Carolina Custom Air for HVAC services.
- JSJim Schafer2 days ago5.0Mike Craven was courteous and punctual. He was knowledgeable and provided advice to help with the outside units. The service made me confident that my units will hold up during the coming winter months. 5 stars for Mike and for Carolina Customer Sur!
- TCToni Ciany2 days ago5.0Lamar was the best technician ever! Thorough, experienced, smart and not least of all kind and patient with me and all my HVAC questions and concerns. I will request him for all my service and maintenance calls.
- CDChuck DolesyNov 12, 20254.0The service was good and professional. My issue was expecting someone showing up around 8:40 to 9:00; however this service started out of Moncks Corner. Depending on traffic he arrived at 9:55, if I had been informed of his tentative drive, would have conducted other honey dues locally. Then I could have been contacted as I was within 5 minutes from my house.
- RVRandy VanceNov 11, 20255.0Excellent service! Mike their service guy and his assistant arrived on time and immediately got to work. They explained everything that was going on and what they were doing to diagnose and resolve the issue. I would highly recommend them for any of your HVAC needs!
- SWSam WarfieldNov 11, 20255.0We had a new Rheem unit put in, and first winter, our heat went out. Company came out quickly to address. Lamar was our service tech, he found the issue and got us set up for a fix with warranty. Really appreciate him and his awesome energy and also taking care of us. Experiences like this will have us recommending you all...thank you Lamar and CCA!
Frequently Asked Questions About Carolina Custom Air
What kind of services does Carolina Custom Air provide?
Carolina Custom Air specializes in heating, ventilation, and air conditioning (HVAC) services, including installation, maintenance, and repair.
Where is Carolina Custom Air located?
Carolina Custom Air is located at 4993 N Hwy 17, Awendaw, SC 29429, United States.
What are the operating hours of Carolina Custom Air?
Carolina Custom Air operates 24 hours a day, 7 days a week.
Do I need to make an appointment for services at Carolina Custom Air?
Yes, Carolina Custom Air requires appointments for their heating and cooling services.
Does Carolina Custom Air offer on-site service and repairs?
Yes, the company offers on-site services and repairs for HVAC systems.
Which postal code areas does Carolina Custom Air serve?
They serve multiple areas including 29401, 29403, 29405, 29406, 29407, 29412, 29414, 29418, 29429, 29455, 29461, 29466, 29483, 29485, and 29486 in South Carolina.
How can I contact Carolina Custom Air?
You can reach Carolina Custom Air by phone at +1 843-226-7869 or visit their website at https://carolinacustomair.com/.
What nearby restaurants are close to Carolina Custom Air where I could eat before or after a visit?
Nearby restaurants include MIDDLETON & MAKER, Middleton's Village Barbecue, and Wilderness Grille, offering barbecue, Southern, and American cuisine options.
Are there any nearby recreational spots or activities around Carolina Custom Air?
Yes, you can visit Charleston Zip Line Adventures, Charleston Adventure Forest amusement park, or enjoy outdoor activities at Sewee Outpost Disc Golf Course.
What local services or public facilities are near Carolina Custom Air?
Nearby facilities include the Awendaw Fire Station 7 for emergency services and Sewee Outpost gas station and convenience store for quick needs.