J Joyce Plumbing & Heating

Reviews

• DS

  Drake Sottile

  Mar 4, 2026
  1.0
  Looking for poor communication, unreliable service, and a shotty job that never gets fixed? Used this company to plumb out a job for one of my customers. Here’s what happened: - They left cigarette butts all over the floor in my customers HOME… - Pitched shower base the wrong way so water pools on the opposite side of the drain. - Installed another shower horribly. Walls were not cut straight and he filled it with globs of silicone. Left it all dirty and there’s dirt mixed into the silicone permanently now. - I had to pay $2700 for a new shower to be installed because it was ruined. They said they would reimburse me but have not. (They’ve also been ignoring my calls) - Damaged the roof when installing vent pipes (I paid $2100 for roof repairs) - 0 INSULATION USED on the pipes in the floor. Tried to say they don’t need it but it’s actually code to insulate. Me and my client had to insulate them ourselves. - No clips used to hold up vent pipes from falling. All the weight was held up by the joints of the pipes. That stress is not good. - Missed a clip on a drain pipe in the ceiling (also pitched wrong so the drain would’ve backed up every time used.) when the inspector asked them about it they blamed the homeowner saying someone must’ve removed it?! LOL really guys?? - Water leaked through the damaged roof and caused damage to ceiling insulation, and BRAND NEW plaster. - I paid $1,450+ for new insulation and plaster repairs. Shall I say more? That’s not even to mention the lack of communication between them as a company. The boss had no idea the project was even going on. The desk lady (the only bearable person in the whole company) had no idea about the project either. She didn’t even know what I was supposed to pay when I called. The guys would be early, late, not show up, show up unannounced. 0 consistency, 0 respect for my and my customers time. Now they owe me thousands of dollars, said they’d pay it back and have been ignoring my calls and texts for about 4 months. STAY AWAY FROM J JOYCE PLUMBING!!!
• KM

  Karoll Moran

  Jan 26, 2026
  5.0
  During snowmaggedon 2026, I noticed a leak in my 13 year old electric water heater. I didn't know what to do, so I contacted my handy man who I 100% trust and he referred me to Jim. Jim and team contacted me that evening of the blizzard and I was able to explain my situation and send pictures, Jim said that he would contact me the next morning. Jim and crew came over after digging themselves out and within an hour, they removed and replaced my old water heater. Fast, professional and very courteous. Fair price for the work done. Thank you Jim and team!
• DA

  David Abbott

  Jan 12, 2026
  5.0
  J Joyce Plumbing and Heating did an incredible job on short notice. With a 30yr old boiler that they’ve serviced for years that they probably kept it going, eventually it went. Of course on the coldest night of the year. They came the next morning worked tirelessly to get our boiler going to no avail. They presented us with multiple options and fair pricing! And within a day the had the new boiler installed and running with a team of employees. I highly recommended them to all…
• MA

  Michael altieri

  Sep 19, 2025
  5.0
  Great service reasonable price, Thank you

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