Travers Plumbing & Heating Inc

4.4
386 reviews
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About

Emergency PlumbersPlumberHVAC ContractorSeptic System ServiceGas Line ContractorWater Heater ServiceSewer & Drain CleaningSewer Cleaning CompanyWell Drilling ContractorHeating Contractor
We understand that hiring contractors for your home or business is not always an easy decision. At Travers Plumbing & Heating, Inc., we pride ourselves on quality workmanship, customer satisfaction and honesty. We want you to feel at home with any of

Location

Travers Plumbing & Heating Inc
1 Park Avenue, Portsmouth, RI
02871, United States

Hours

Reviews

4.4
386 reviews
5 stars
321
4 stars
12
3 stars
2
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers frequently praised the friendly, knowledgeable, and responsive staff, highlighting their professionalism and ability to address concerns.

Timeliness

Many reviews noted the prompt arrival of technicians and the ability to schedule same-day service for emergencies.

Quality of Work

While many customers were satisfied with the quality of work performed, there were notable complaints regarding incomplete jobs and poor workmanship in some instances.

Pricing Transparency

Several reviews expressed concerns about unclear pricing and billing practices, with some customers feeling misled about costs associated with services.

Reliability

Travers Plumbing is often described as reliable, with many customers returning for repeat services and recommending the company to others.
  • MD
    Melanie St Denis
    Jan 16, 2026
    5.0
    The guys at Travers were wonderful. It turned out to be more of a major job than anticipated. A couple of other companies couldn't do the work so someone suggested Travers. I'm so glad they did. They were personable and explained everything going on and what they were doing. I would strongly recommend them to everyone. Thank you!
  • RM
    Rose Malloy
    Jan 15, 2026
    5.0
    I like to support family owned businesses. I had a very good experience. The people are very friendly and Jim came in and did a great job. He knew what he was doing and cleaned up when he was done. I will use them again and recommend them if you need a plumber.
  • EC
    Eric Cooper
    Jan 9, 2026
    5.0
    Really appreciate how fast they responded to my call. They were out the next day and fixed my drain line so I can use the water again. Professional and quick response. While they were quick, they were also much more expensive than other plumbers in the area.
  • BH
    Blake Hayden
    Jan 7, 2026
    1.0
    Extremely disappointed with this company. I paid $175 for an initial appointment and received a quote 32 days ago for $3,200, which was significantly overpriced. Despite this, I never received answers to my questions, and no one ever came to assess or measure my bedroom where a radiator was supposed to be added—even though we have no heat in that room. After repeated attempts to follow up, I was completely ignored. It feels like their business model is to provide an inflated quote, collect the initial fee, and then move on without completing any work. I wish I had seen the many negative reviews from other unsatisfied customers before engaging this company. The owner clearly does not care, and this is not an isolated incident—it appears to be their standard way of operating. This experience was unprofessional, frustrating, and a complete waste of time and money. I cannot recommend this company.
  • JV
    Joe Varao
    Dec 30, 2025
    5.0
    Let's face it, if you're searching Google for plumbing or heating services you're probably not in a very desirable situation. A lot of businesses aren't taking on new clients, others will schedule you 5 days out, then there are worries about exorbitant costs and service quality. Do yourself a favor; call Travers. They were the 6th place we called when our water heater crapped out (including the business who installed it 8 years ago). Next time, they'll be our first call. Jennifer who took our call was prompt, courteous, and - most importantly - knowledgeable; they understood our situation and fit us in same-day and arrived even slightly ahead of schedule; I was informed of their billing structure on the first call; the technicians (Chris & Jim) who came out worked quickly and talked me through their work throughout the process; and they provided reasonable options from which we could choose to fix our issue with practical cost-benefit considerations. As a home-owner and property manager I've relied on more tradespeople than I care to recall. Travers has moved right to the top of my list for plumbing or heating.

Frequently Asked Questions About Travers Plumbing & Heating Inc

What services does Travers Plumbing & Heating Inc offer?

Travers Plumbing & Heating Inc offers storm drain and catch basin cleaning, drain cleaning, consultations, repairs, drain trap treatment, design services, remodeling, septic pumping, replacements, and rooter service.

What are the operating hours of Travers Plumbing & Heating Inc?

Travers Plumbing & Heating Inc is open Monday to Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.