Business Details
About
ElectricianGenerator Service & RepairGenerator Shop
Welcome to COX ELECTRIC and KOOL CO, your premier choice for top-rated electrical installation and HVAC services at established since 2002. Specializing in electric power solutions as well as HVAC repair, furnace repair, and air conditioning repair. Our expert technicians deliver reliable solutions tailored to your needs. Whether you need HVAC installation, AC installation, or a cooling unit replacement, we are committed to providing efficient, professional services that ensure your comfort year-round. As one of the leading HVAC companies, customer satisfaction is our priority, ensuring every job is done right the first time. Trust us for all your air conditioning repair needs and experience unparalleled service quality.
Location
Hours
Reviews
4.8
296 reviews
5 stars
276
4 stars
5
3 stars4
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and responsiveness of the technicians.
Quality of Work
The quality of service and maintenance performed on generators and HVAC systems received high marks, with many customers expressing satisfaction with the thoroughness and expertise of the technicians.
Timeliness
Cox Electric is noted for being punctual and efficient, with technicians arriving on time and completing work as scheduled.
Communication
Customers appreciated the clear communication regarding appointments, service details, and follow-ups, contributing to a positive overall experience.
Pricing
While many found the service to be of high quality, some customers expressed concerns about the pricing being on the higher side for certain services.
- RMRoberta MullenNov 17, 20255.0A wonderful service man named Hunter serviced my 7 yr old Generac generator. He was very polite, and what I appreciated most was he was honest. The battery in it was still working, but suggested that I should think about buying a new one for it. He totally left it up to me if I wanted to or not...it wasn't like he was pushing a sale. I absolutely agreed with him and now I have a peace of mind knowing it's serviced up to date. Not only that, he cleaned everything so good it looks brand new!!! I'm very happy with his service.
- AVAsh VenkatNov 13, 20255.0Our very first service visit with Cox Electric was absolutely fantastic, top notch, pleasant and, frankly, just a breath of fresh air!! Our service technician, Dan, was plain fabulous, extremely friendly and super professional/ competent!! We had the yearly maintenance done for our Generac generator and we have never ever had such over the top unbelievable service work performed!! We just switched from another dealer to Cox and what a mind-blowing difference and improvement it was. Not only did Dan discover several serious issues that had gone unaddressed for a long time, he took the time to actually professionally deep clean our generator inside and out to a "showroom" shine like we've never seen. You'll get the hands down best and honest service/ commitment with integrity and professionalism money can buy when you turn to Cox Electric...and Dan in particular!! Extremely impressed with Cox and Dan! Highly recommend them...you cannot go wrong!!!
- AMAntonio MessinaNov 6, 20255.0The service performed on my generator was exceptional Within 3 minutes after arrival the issue was determined, a bad starter. The service rep removed the starter, replaced it with a new one, then ran several power on/off checks to ensure the Generator starter was operating correctly. He also checked the battery to ensure it was good. This took only 15 minutes and all was well. There was no charge for anything as the generator warranty covered everything. Excellent Service by Exceptional Service Staff. Thanks
- WTWilson TanNov 6, 20255.0I needed repairs and maintenance on a Generac whole house generator. Hunter and team showed up right on time and were very professional and efficient in their service. He explained what was needed, did not try to upsell any service and tested their work and cleaned up nicely before they left. Very pleased with their service.
- EMEdward McGookinOct 28, 20255.0Cox Electric once again exceeded expectations every step of the way. Cox already installed a Generac home generator system for us and that too was a great experience. The team came out to troubleshoot a problem I was having with my electric vehicle charging circuit. They installed a dedicated circuit for the EV charger and while working on it found that I had installed the wall charger incorrectly. Totally my fault with potentially dangerous consequences. They were thoroughly professional about explaining my error and fixing the problem. The installation was very clean and professional appearing. My EV charging time is reduced by 65% and most importantly the system is much safer. The final price came in well under budget. No expensive surprises and after the team left there was no signs they’d ever been there except for neatly run conduit.
Frequently Asked Questions About COX ELECTRIC and KOOL CO
What services does COX ELECTRIC and KOOL CO provide?
COX ELECTRIC and KOOL CO specializes in electrical installation, HVAC repair, furnace repair, air conditioning repair, HVAC installation, AC installation, and cooling unit replacement.
Where is COX ELECTRIC and KOOL CO located?
The business is located at 350 Hopkins Hill Rd, Coventry, RI 02816, US.
What are the business hours for COX ELECTRIC and KOOL CO?
COX ELECTRIC and KOOL CO is open Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I contact COX ELECTRIC and KOOL CO for electrical or HVAC services?
You can contact them by phone at +1 401-470-0000 or by email at Sales@coxgeneratorsri.com or coxelectricri@gmail.com.
Does COX ELECTRIC and KOOL CO have an online presence?
Yes, they have a website at https://www.coxgeneratorsri.com/ and a Facebook page at https://www.facebook.com/2811211929104434.
What types of businesses are located near COX ELECTRIC and KOOL CO?
Nearby businesses include Emtec Co. (furniture store), New England Shuhari (martial arts club and gym), Eli Engineering Co Inc (hardware store and plastic manufacturer), and Hopkins Hill Fire Department.
Are there any educational or training centers near COX ELECTRIC and KOOL CO?
Yes, there are several nearby including Suiō-ryū Iai Kenpō of Rhode Island (martial arts school), Shuhari Martial Arts Rengokai (specialty school), Rhode Island Metro EMS Association (medical service school), Nova Services (education), and Pathways Strategic Teaching Center.
What automotive services are available near COX ELECTRIC and KOOL CO?
Nearby automotive services include Center of New England Collision (auto repair and body shop), Firestone Complete Auto Care (tire shop), Brothers Auto Glass (windshield repair), Team Diesel Inc (emergency roadside service), and CSM Truck Sales (car and truck dealer).
What should customers know about the service quality at COX ELECTRIC and KOOL CO?
Customer satisfaction is a priority at COX ELECTRIC and KOOL CO, ensuring every job is done right the first time with efficient and professional service.
How might visiting nearby attractions benefit customers coming to COX ELECTRIC and KOOL CO?
Customers can visit the Coventry Football Field, a local landmark and attraction, either before or after their service appointment, making their visit more enjoyable.