Spectrum Homes and Remodeling

Reviews

• AL

  Amy Lenich

  Apr 14, 2025
  5.0
  Working with Spectrum Home and Remodeling has been an exceptional experience from start to finish. The entire remodeling process was made seamless thanks to the incredible team—Craig, Vicki, and Bart. Their professionalism, expertise, and dedication transformed our vision into a reality. The final results are absolutely stunning, and we couldn’t be happier with how everything turned out. Highly recommended!
• LA

  Lisa Alt

  Jul 14, 2024
  1.0
  We would not recommend Spectrum Homes in Whitehall PA to build a home. Once final payment was made, we felt they lost interest in our project & did not value us as customers, allowing warranty work to remain unfinished for over 1 year. With Spectrum and its subcontractors giving contradictory reasons for faults we feel their capabilities did not measure up to our project’s custom design including questionable levels of craftsmanship, lack of listening to our concerns, not following agreed upon plans, low attention to detail & little empathy. Claiming a Total Quality Assurance Program stating they “care beyond the day you move in” to schedule warranty work within 30 days, have a final review within 11 months, & close our file in 12 months. None of these milestones were met for us. We felt project management attention was lacking on the job site including: • Installation of the wrong siding. They rectified this. • Deck steps were missed. We noted & they were added at the last minute. • A set of stairs was not painted. This was rectified after the owner conceded that it should have been done. • Laundry plumbing & electrical rough in heights were mispositioned not accounting for appliance risers that were repeatedly mentioned & documented. They refuse to fix. • Careless and sloppy “finish” work: partially caulked window; holes in shower grout; shower threshold pitched outward allowing water to run onto the bathroom floor; uneven kitchen & bath cabinet doors; poor cuts to outdoor deck; flooring miscuts without cover up; cracks, dings & unevenness to trim work; paint drips throughout & varnish spills left to dry on stairs. Their disorganization, planning & promises that would change without notice, times of inflexible communication, “forgotten” discussions leading to multiple occasions of us having to provide documentation of contract agreements & email trails, poor warranty work including cost-cutting “fixes” led to our concerns & dissatisfaction with Spectrum Homes. EDIT: May 2025 - We moved in 2 years ago in March. Every floor in our home is having an issue for several months. We must get our guest bath completely retiled (scheduled for June with an independent contractor) as the grout has come apart (See photos). All LVP flooring and subfloors under carpets creak. Paint on exterior doors is beginning to peel. (See photos). We had to pay for an independent electrician several months ago to spend 3.5 hours to go thru our entire kitchen to figure out why the power was out to all outlets. Loose wires in the kitchen island. This home build is abysmal for a new home only 2 years old.
• PF

  Pay it Forward

  Dec 18, 2022
  5.0
  I must start by saying that Spectrum Homes is amazing and I would recommend them to anyone considering doing a home renovation project! I am certain that I will not do them justice in my review however I’m going to try my best! The project began with Brandon stopping at my home to discuss my needs, followed up by a visit with Ken (Spectrum Homes Owner) and Bart (my Construction Manager), they were helpful, patient and informative – I’ve never done this before! Once I made my decision to work with the Spectrum Team and I signed the contract I picked out my kitchen cabinets from Morris Black (Christine was fantastic), countertops for the kitchen and bathroom from Eastern Surfaces, plumbing fixtures from Weinstein plumbing and tile from HWinter. They were all patient and helpful! Actual project began in early 2022 and involved removing walls in my living room, dining room and kitchen to make it an open concept and a complete gut and remodel of my tiny master bathroom - each day the team cleaned up, covered up hardwood floors that were to remain to protect them and worked to minimize the dust as I was living in the home during my remodel. Bart was my Construction Manager and I cannot say enough about him! He was so easy to work with, patient and quick to respond to any questions or concerns that I had! Ken and Brandon would also stop by periodically to see how things were going and make sure I was happy with the progress and to answer any questions. As you can imagine, there were SO many people that worked on this project and while I cannot possibly remember all of them (forgive me if I’ve missed you as every person was an important part of this job) I am going to attempt to mention those that I worked with/were at my home most often. ** Bart’s Construction Team (Shayne, John, Tom and Anthony) professional, accommodating & hard working! **Sharon & Vicki – the Design Consultants at Spectrum Homes **Carlos – my painter **Tom, Nick & Harold – hardwood flooring and restoration **Tony - Crest Flooring **Brian – Electrician Manager & his team **Steve – Clim A Temp & his team **Matt & Jeff – tile installation **Plumbers – Kirk & Mark In the end they left me with a beautifully remodeled home, one that I’ve been waiting for years to see done and I couldn’t be happier! I absolutely recommend the Spectrum Homes Team – you will be SO happy that you did!
• KP

  Karen Janis (KBES PTA)

  Oct 18, 2018
  5.0
  INITIAL MEETING, CONCEPT DESIGN, & HOUSE FRAMING (As of 10/18 - currently in the construction phase) Upon our initial meeting with Craig Snyder, we were instantly able to sense his passion for his work -- versus it being his job. He was very thoughtful in his presentation of their homes in progress and very open to creating open dialogue in our initial meeting. At no point from our initial meeting up to present day was there any pressure put on us to make any decisions. Craig availed himself to ensure that all of our questions were satisfied prior to moving on to any next step in the process. Once we decided to build with Spectrum, we were impressed with the great level of detail and organization that they exuded in the process. Our design was based off of a spec model with a fair degree of customization to meet our family's needs. And Craig's experiences, along with Ken's as well, we were able to 'fine tune' our design and move the process forward. While the process to get our design to our desired point may have taken one or two more meetings than anticipated, Ken and Craig were always focused on seeking to understand our end-state goal and provided their expertise (through options) on how best to achieve those goals. Again, there was NEVER any pressure to make a decision for the purpose of getting us to 'sign on the dotted line'. Throughout the paperwork (contract) process, the Snyder's (both Craig and Ken) were active participants in ensuring that all parties questions and concerns were satisfied. They were fair and open-minded - geared towards providing solutions for us as the client. Both are willing to engage directly with clients and do so in a very amicable way. Similarly, as the selection process began for finishings, Sharon Miller was phenomenal in her organization. Undoubtedly, the relationship that she - and Spectrum - maintains with the vendors is what allows them to have similar rapport with clients. Now that construction has began on our home, it is again very obvious how the folks at Spectrum take pride in their relationships with their vendors. All things being equal for a construction site, our job site is very clean and organized. The work ethic of the professionals is unparalleled as they work extremely hard (from sun up to sun down). Clearly there is a mutual respect between Spectrum and its vendors that creates a work environment of effort and reward for quality workmanship. Personally, one of my biggest concerns in any business relationships is the maintenance of effective communication between the parties. If there is one thing that you can count on with the Spectrum team is that they will maintain open lines of communication with you -- all the way up through Ken himself. Whether it be via email, text message, phone call, or face to face meeting, the Snyder's and their Spectrum team are very active in their projects. Furthermore, they are not absent from the job sites and seem to always be aware of the present stage of your project. Additional reviews will be forthcoming throughout the process of our home build. However, up to this point, we are satisfied with the experience.
• SD

  Stephen Doherty

  Jul 23, 2013
  2.0
  My Wife and i purchased a Spectrum home in April 2006. We are quite disappointed with the quality and workmanship. We paid $510,000. Here is a list of items we have had issues with. 1) The floors in the laundry room flex, and the tile is cracked. 2) The cabinets in the kitchen are low quality 3) The stove broke and we had to replace 4) The Microwave broke needed to be replaced 5) The Well pump needed to be replaced 6) The sump pump has been replaced 3 times. The Basement was completely flooded on one occasion 7) The spring on the garage door broke and needed replacement 8) The pipe in the shower drain rubs against the floor joist and it make a loud squeaking noise which you can hear in kitchen. They did come out and fix this after several faxes and finally a threatening letter. We have since been in other builders home in the same price range and realize that are home is inferior quality.

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