Since Comfort Pro, Inc. opened our doors in 2001, we have become the largest and most respected family owned and operated Heating, Air Conditioning, and Geothermal contractors in the area. We have built a reputation as a company you can rely on for dependable service and value. Our mission is simple: to establish great lifetime relationships built on the foundation of unsurpassed Value, Innovation, and Honesty. That begins the moment you call, with a courteous greeting and prompt attention to your needs. Our service and installations are held to the highest standards of the industry and we will make a commitment to you that your satisfaction is first and foremost to us.
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers praised the responsiveness and helpfulness of the staff, particularly in resolving issues and providing clear explanations.
Timeliness
Most reviews highlight punctuality and quick response times for service appointments.
Quality of Work
Customers frequently express satisfaction with the quality of repairs and installations performed by the technicians.
Communication
Technicians are noted for their ability to explain issues and solutions clearly, enhancing customer understanding and trust.
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Frank Wentzel
2 days ago
5.0
I was looking for a new HVAC maintenance company and a friend highly recommended Comfort Pro. Went to the company location on 1/6/2026 and talked to the two young ladies in the front office, which were both very professional and picked up a contract.. I returned on 1/7/2026 again with a great greeting, had some questions which were all answered and they had a technician come to the house on 1/8/2026 to perform a heater maintenance . The technician that performed the work was Devon Hunsberger. Devon seems like a very young HVAC professional technician, Devon communicated what he was performing, he was very neat and with this being the first encounter I had with Comfort Pro, I am quite impressed and completely satisfied. If the service response and quality of the work performed is like this, I think that one can not go wrong
Thank you for the great experience and satisfaction of service completed and the great front office for making you feel welcomed to the company.
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Anthony Spanier
4 days ago
5.0
Had Rob Santoro out for a consultation / quote. Listened to all my questions, was very knowledgeable and appreciated his time!
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Lee White
5 days ago
5.0
Jeff & Jon arrived on time and explained all our options.
The day of the furnace install Jake & Jon showed up and went right to work, got the old one removed and the new one installed, they even removed a old water softener.
They were very informative on how the new system worked. Jake and Jon did a great job!!
CP
Carol Piller
Dec 15, 2025
5.0
Part was no longer available to repair 22 year old furnace and Rob arrived next day (a Thursday) to explain options. Furnace was installed the following Monday. Furnace was working during this time, but given the low temps at the time it was wonderful to have problem taken care of so quickly, as furnace could have quit working at any moment.
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Susan Beckwith
Dec 9, 2025
5.0
Iat first gave 1 star based on the following issue. (We have appt for service between 4p and 7p. I was told the tech will be here between 4p and 7p when I confirmed my appt this morning with Cindy in the office . At 6:22p no tech no call or message. So when I call I get the after hours desk that can't answer my question on where the tech is and tells me I will get a call back with an update. At 7p no call back so I call back and get the same run around. This is how they treat customers that pay for one of their protection maintenance plans.) This morning I am changing it to 5 starts due to Cindy and the management team. Once they were aware of what happened they addressed it and were very proactive. Thank you Cindy and Jake.
Frequently Asked Questions About Comfort Pro, Inc.
What is a plenum?
Plenum is a thin box with five sides made of galvanized sheet metal or fiber glass duct board. It connects to the outlet of a furnace or air handler and is a key component of getting air into the HVAC system.
HVAC repair vs Replace?
If your HVAC system has broken down, you may be facing a decision. When considering repair vs. replacing your existing system, use the 50% repair cost of a new system, replacing it is the better choice especially if your older equipment is no longer under warranty.
Can I just replace one unit, or do I need to replace the entire system?
It is wise to replace the entire system. Mismatched components won’t provide optimal energy savings, and the new unit may not be covered by a manufacturer’s warranty if it’s added to an existing system.
Should the age of my equipment matter?
Yes, if your equipment is new and still under warranty, repairing it is usually the way to go. If it’s over 10 years old, it makes more sense to replace it. The reliability of HVAC equipment declines with age, so even after paying for a major repair, you’ll likely face more breakdowns in the future.
Will a new system save me money?
Investing in a new, more efficient system can save you money on future repairs and reduce your energy consumption. To give you an idea of how much your energy usage can drop, upgrading from a 10 SEER air conditioner to a new 16 SEER unit can trim your consumption by up to 42%, and that reduction can add up to significant cost savings over time.
How can I improve my indoor air quality in my home and office?
By understanding what your Minimum, Efficiency, Reporting, Value or (MERV) rating is on your present filtering system. MERV gauges how successfully it is on filtering contamination. Your least expensive flat 1″ fiberglass filters are graded from 1 to 4 MERV and pleated 1″ filters are between 8 and 12 MERV but run a risk of clogging in a short amount of time causing your HVAC system to run overtime. We recommend no less than MERV 13 with a larger surface area by design.
Today we can deliver hospital-grade filtration that takes care of all categories of indoor contaminants at 99.9% of allergens, pollen dust and pet dander, 95% of bacteria sized particles, including ones that lead to strep throat, also removing SO% of voes and odors within 24 hours. It does all this without restricting your heating and cooling unit’s airflow.
What percentage of humidity should we keep in our home?
HVAC pros will generally suggest keeping it between 40 and 60 percent relative humidity. You can accomplish this optimum range by installing a whole-home humidifier. This unit generally works with your furnace or air handler to deliver proper humidity throughout your residence.
During the summer months your air conditioner will keep your humidity in that range as well if operating correctly. Important to have yearly maintenance on all HVAC equipment!
Can indoor air be more polluted than outside air?
Today’s houses and buildings are firmly closed, which is good for energy efficiency. But it also means your inside air may be worse than outside air. The EPA says inside air can be two to five times worse than outside air. This may be problematic, since we spend up to 90% of our life inside.
Is there such a thing as an indoor air quality audit available?
Yes, Comfort Pro, Inc can provide the audit at no charge please call 610 926 4200 and schedule one of our Comfort Advisors to visit your home. It might be the healthiest thing you can do for the whole family including your pets.
Is regular maintenance on HVAC equipment essential?
If you want to rely on a properly functioning HVAC system it is necessary to have your system maintained yearly before heating season and the same with your air conditioner before the heat wave hits. Watchdog maintenance plan provides a Comfort Pro technician to inspect all the components of your system including ductwork, filters, wiring, motors, pumps, valves, switches, belts, and more. The Technician will also check refrigerant levels in your AC unit and perform other tests to make sure the system will be operational and efficient when needed.
Call: Comfort Pro, Inc. for a Watchdog Maintenance Plan designed for your system. Call for details at 610 926 4200 and ask for Service Department.
What are the operating hours of Comfort Pro, Inc.?
Comfort Pro, Inc. operates 24/7, open every day from 00:00 to 23:59.
What services does Comfort Pro, Inc. offer?
Comfort Pro, Inc. offers heating system installation, air conditioning system installation, geothermal services, air duct cleaning, indoor air quality services, water heater sales and service, residential and commercial HVAC services, 24/7 emergency service, and HVAC maintenance programs.
Which counties does Comfort Pro, Inc. serve?
Comfort Pro, Inc. serves the counties of Chester, Schuylkill, Berks, Lancaster, Lebanon, Lehigh, and Montgomery in Pennsylvania.
What brands does Comfort Pro, Inc. work with?
Comfort Pro, Inc. works with brands including Aprilaire, Arzel, Bradford White Corporation, ClimateMaster, ecobee, FUJITSU, Honeywell, Lennox, Weil-McLain, and YORK.
Where is Comfort Pro, Inc. located?
Comfort Pro, Inc. is located at 109 Dries Rd, Reading, PA 19605, United States.
Does Comfort Pro, Inc. provide HVAC maintenance plans?
Yes, Comfort Pro, Inc. offers a Watchdog Maintenance Plan that includes yearly system inspections and checks to ensure optimal performance and efficiency.
How can I contact Comfort Pro, Inc.?
You can reach Comfort Pro, Inc. by phone at +1 610-926-4200 or via email at info@comfort-pro.com.
Can Comfort Pro, Inc. provide an indoor air quality audit?
Yes, Comfort Pro, Inc. offers free indoor air quality audits. You can schedule one by calling 610-926-4200 to have a Comfort Advisor visit your home.
What nearby places can I visit around Comfort Pro, Inc.?
Nearby places include Maidencreek Place retirement home, Pennsylvania Game Commission- Southeast Region office, and Rainbow Rubber & Plastics industrial company, providing various services close to Comfort Pro, Inc.
Are there nearby shopping and recreational options near Comfort Pro, Inc.?
Yes, nearby options include Redner's Markets supermarket, Giorgi Mushroom Co. beer garden, Pagoda Paddle sports club, and The King's Corner thrift store and gift shop for shopping and recreation.
How do nearby automotive services benefit customers visiting Comfort Pro, Inc.?
Nearby automotive services like CarNova Auto Sales and Elite Car Customs provide convenient options for car buying and customization while visiting or contacting Comfort Pro, Inc.