Since Comfort Pro, Inc. opened our doors in 2001, we have become the largest and most respected family owned and operated Heating, Air Conditioning, and Geothermal contractors in the area. We have built a reputation as a company you can rely on for dependable service and value. Our mission is simple: to establish great lifetime relationships built on the foundation of unsurpassed Value, Innovation, and Honesty. That begins the moment you call, with a courteous greeting and prompt attention to your needs. Our service and installations are held to the highest standards of the industry and we will make a commitment to you that your satisfaction is first and foremost to us.
Most customers praised the technicians for being friendly, professional, and knowledgeable, although there were complaints about the phone receptionists' attitudes.
Technical Expertise
Technicians were frequently noted for their thoroughness and ability to explain HVAC systems and repairs clearly.
Timeliness
Many reviews highlighted the punctuality of the technicians, with several customers appreciating quick response times for service calls.
Installation Quality
Installation teams received positive feedback for their professionalism and care during the installation process, though some minor issues were reported.
Long-term Relationships
Several customers expressed satisfaction with Comfort Pro's services over many years, indicating strong customer loyalty.
DK
Duane Kring
5 days ago
5.0
Weston did a great job. Phoned ahead to tell me his expected arrival time. He was courteous and friendly. He was efficient and completed the maintenance in a reasonable time.
DS
david shade
Nov 17, 2025
5.0
Weston serviced our Furnace today,very polite person,went over what he did today,hope to see him again in the future for inspection of our Furnace and Air Conditioning ,thank you for having great workers
SZ
Shelby Ziegler
Nov 17, 2025
5.0
Ben came to look at the a/c unit. He was very knowledgeable and friendly. He explained a solution on how to fix the problem. We agreed on a schedule that worked for both of us and the weather.
I would recommend Comfort Pro to my friends.
KW
Keith Warmkessel
Nov 11, 2025
5.0
I00 thanks to Ben for outstanding customer service. He was outstanding taking the time to explain the entire process of cleaning the duct work as well as other tips on the heating system. Was like talking to an old friend. Great job!!!
JB
Jonny Blazin
Nov 3, 2025
5.0
Zane from Comfort Pro showed up, in the time frame, diagnosed the source of my issue as well as gave us pertinent information as to how to proceed. We have used Comfort Pro before and will be calling again for all our Heating needs! Thanks!
Frequently Asked Questions About Comfort Pro, Inc.
What is a plenum?
Plenum is a thin box with five sides made of galvanized sheet metal or fiber glass duct board. It connects to the outlet of a furnace or air handler and is a key component of getting air into the HVAC system.
HVAC repair vs Replace?
If your HVAC system has broken down, you may be facing a decision. When considering repair vs. replacing your existing system, use the 50% repair cost of a new system, replacing it is the better choice especially if your older equipment is no longer under warranty.
Can I just replace one unit, or do I need to replace the entire system?
It is wise to replace the entire system. Mismatched components won’t provide optimal energy savings, and the new unit may not be covered by a manufacturer’s warranty if it’s added to an existing system.
Should the age of my equipment matter?
Yes, if your equipment is new and still under warranty, repairing it is usually the way to go. If it’s over 10 years old, it makes more sense to replace it. The reliability of HVAC equipment declines with age, so even after paying for a major repair, you’ll likely face more breakdowns in the future.
Will a new system save me money?
Investing in a new, more efficient system can save you money on future repairs and reduce your energy consumption. To give you an idea of how much your energy usage can drop, upgrading from a 10 SEER air conditioner to a new 16 SEER unit can trim your consumption by up to 42%, and that reduction can add up to significant cost savings over time.
How can I improve my indoor air quality in my home and office?
By understanding what your Minimum, Efficiency, Reporting, Value or (MERV) rating is on your present filtering system. MERV gauges how successfully it is on filtering contamination. Your least expensive flat 1″ fiberglass filters are graded from 1 to 4 MERV and pleated 1″ filters are between 8 and 12 MERV but run a risk of clogging in a short amount of time causing your HVAC system to run overtime. We recommend no less than MERV 13 with a larger surface area by design.
Today we can deliver hospital-grade filtration that takes care of all categories of indoor contaminants at 99.9% of allergens, pollen dust and pet dander, 95% of bacteria sized particles, including ones that lead to strep throat, also removing SO% of voes and odors within 24 hours. It does all this without restricting your heating and cooling unit’s airflow.
What percentage of humidity should we keep in our home?
HVAC pros will generally suggest keeping it between 40 and 60 percent relative humidity. You can accomplish this optimum range by installing a whole-home humidifier. This unit generally works with your furnace or air handler to deliver proper humidity throughout your residence.
During the summer months your air conditioner will keep your humidity in that range as well if operating correctly. Important to have yearly maintenance on all HVAC equipment!
Can indoor air be more polluted than outside air?
Today’s houses and buildings are firmly closed, which is good for energy efficiency. But it also means your inside air may be worse than outside air. The EPA says inside air can be two to five times worse than outside air. This may be problematic, since we spend up to 90% of our life inside.
Is there such a thing as an indoor air quality audit available?
Yes, Comfort Pro, Inc can provide the audit at no charge please call 610 926 4200 and schedule one of our Comfort Advisors to visit your home. It might be the healthiest thing you can do for the whole family including your pets.
Is regular maintenance on HVAC equipment essential?
If you want to rely on a properly functioning HVAC system it is necessary to have your system maintained yearly before heating season and the same with your air conditioner before the heat wave hits. Watchdog maintenance plan provides a Comfort Pro technician to inspect all the components of your system including ductwork, filters, wiring, motors, pumps, valves, switches, belts, and more. The Technician will also check refrigerant levels in your AC unit and perform other tests to make sure the system will be operational and efficient when needed.
Call: Comfort Pro, Inc. for a Watchdog Maintenance Plan designed for your system. Call for details at 610 926 4200 and ask for Service Department.
What are the operating hours of Comfort Pro, Inc.?
Comfort Pro, Inc. operates 24/7, open every day from 00:00 to 23:59.
What services does Comfort Pro, Inc. offer?
Comfort Pro, Inc. offers heating system installation, air conditioning system installation, geothermal services, air duct cleaning, indoor air quality services, water heater sales and service, residential and commercial HVAC services, 24/7 emergency service, and HVAC maintenance programs.
Which counties does Comfort Pro, Inc. serve?
Comfort Pro, Inc. serves the counties of Chester, Schuylkill, Berks, Lancaster, Lebanon, Lehigh, and Montgomery in Pennsylvania.
What brands does Comfort Pro, Inc. work with?
Comfort Pro, Inc. works with brands including Aprilaire, Arzel, Bradford White Corporation, ClimateMaster, ecobee, FUJITSU, Honeywell, Lennox, Weil-McLain, and YORK.
Where is Comfort Pro, Inc. located?
Comfort Pro, Inc. is located at 109 Dries Rd, Reading, PA 19605, United States.
Does Comfort Pro, Inc. provide HVAC maintenance plans?
Yes, Comfort Pro, Inc. offers a Watchdog Maintenance Plan that includes yearly system inspections and checks to ensure optimal performance and efficiency.
How can I contact Comfort Pro, Inc.?
You can reach Comfort Pro, Inc. by phone at +1 610-926-4200 or via email at info@comfort-pro.com.
Can Comfort Pro, Inc. provide an indoor air quality audit?
Yes, Comfort Pro, Inc. offers free indoor air quality audits. You can schedule one by calling 610-926-4200 to have a Comfort Advisor visit your home.
What nearby places can I visit around Comfort Pro, Inc.?
Nearby places include Maidencreek Place retirement home, Pennsylvania Game Commission- Southeast Region office, and Rainbow Rubber & Plastics industrial company, providing various services close to Comfort Pro, Inc.
Are there nearby shopping and recreational options near Comfort Pro, Inc.?
Yes, nearby options include Redner's Markets supermarket, Giorgi Mushroom Co. beer garden, Pagoda Paddle sports club, and The King's Corner thrift store and gift shop for shopping and recreation.
How do nearby automotive services benefit customers visiting Comfort Pro, Inc.?
Nearby automotive services like CarNova Auto Sales and Elite Car Customs provide convenient options for car buying and customization while visiting or contacting Comfort Pro, Inc.