Rick Hartman Plumbing Inc

Reviews

• TK

  Timothy Kunselman

  Sep 28, 2025
  5.0
  We had a full repiping of our home. The company attended to pin hole leaks, promptly provided estimate and scheduled the work immediately on our acceptance of the bid. Before the work could be done, they immediately attended to a new leak, which took two techs, two hours, at no charge. The company did the job within the projected two days and promptly addressed punch list items. The workers were very polite and respectful. We are extremely pleased with the experience and would highly recommend them.
• RS

  Robert Schrall

  Sep 23, 2025
  5.0
  Rick was awesome. So nice, knew his business and left our basement spotless. I needed him to fix another plumber’s mistake, and when he was done, it looked great and was up to code. I will definitely be having Rick do my plumbing projects from now on.
• LS

  Leslie Schattauer

  Jun 23, 2025
  5.0
  I’m approaching the finish line of a four-day major plumbing repair at my home that included concrete excavation and sewer line reconfiguration/replacement, and I have had a phenomenal experience. Absolutely 5 stars for Steve, Nick, and Adam! These guys have been nothing short of outstanding. From the very beginning, their customer service has been top-notch — professional, responsive, and always willing to explain things clearly and patiently. Their knowledge and experience were immediately evident, and they brought a level of confidence and calm to every step of this job. It is obvious that they take pride in what they do and actually care about the customer experience as much as the finished product. What really stood out was their pleasant and respectful demeanor — they were friendly, courteous, and made a messy, complicated project feel manageable and even stress-free. Despite working in an incredibly dirty and demanding environment (not to mention rainy), they kept the worksite as neat and organized as possible, which I truly appreciated. It’s rare to find a team that checks every box: skill, communication, cleanliness, and a great attitude. As a sidenote, I have Homeserve insurance and had the option to make a claim in order to have this issue partially paid for (since they only pay for foundation to utility). I had such a positive experience with Steve and a previous furnace-related issue that I opted out of a significant financial savings due to the level of trust and faith I had in Steve, in particular. Lastly, I work with clients and employees as part of a 5,000+ employee team organization and routinely teach customer service and customer experience principles. It’s hard to impress me, but these guys did. I wouldn’t hesitate to recommend your company — and especially Steve, Nick, and Adam — to anyone looking for a plumbing contractor. Please pass along my review and my thanks –- they are a fantastic crew and hopefully, are highly valued within Rick Hartman Plumbing. Leslie McCandless Township
• RM

  Renee Mandell

  Jun 2, 2025
  5.0
  Steve and his co worker came to my house sooner than expected which was awesome considering we had no water. They were courteous, professional and hard working. They explained everything and why it needed done. I feel they charged fairly and did a great job! They will be my new plumbing company for sure! Thanks Guys!
• BE

  Beverly Evans

  May 3, 2024
  1.0
  They are absolutely the worst! Wrong diagnosis! But, because of American Water sewer line insurance I have paid for 20 years, I had no choice! I actually paid for a professional plumbing co. To show me what the problem really is. Do not ever use this Company and don’t waste your money on insurance from water company!

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