Phillips Heating & Air Conditioning

Reviews

• LB

  Lynn Bailey

  Feb 2, 2026
  5.0
  Technician was very nice, did a thorough job, and answered all my questions.
• MT

  Mark Thornburg

  Jan 26, 2026
  5.0
  I'm writing this review the day after the great snow storm of January 2026, which is of course the day our heater died. After trying to get ahold of many different HVAC companies Phillips was able to get out here quickly and repair the busted inducer motor in our furnace. With the upcoming negative temperatures I wanted this issue resolved as swiftly as possible and these guys delivered. Their technician, Ethan, was punctual, polite, and provided excellent service. Thanks to Phillips we were able to have heat less than a day after our furnace conked out for some of the coldest days of the year. 5 stars ⭐⭐⭐⭐⭐
• AC

  Alex Castle

  Jan 2, 2026
  5.0
  Wesley did a great job repairing my furnace . My cats are very happy to have the heat back on
• CM

  Colleen M

  Dec 18, 2025
  5.0
  Bob was professional, friendly, patient, and extremely knowledgeable! I highly recommend this company and their wonderful employees.
• TF

  Traci F

  Dec 7, 2025
  5.0
  My furnace stopped working at 8:30am on Saturday morning. I had to run out for an appointment and decided i would deal with it when i got home. A friend suggested i call Phillips. I checked out the google reviews and saw that they were pretty positive. In the early afternoon when i got home, i called the number listed. I got the answering machine and left my information. I thought for sure no one would call me back. But, within 4 minutes, I got a call back from Ethan. I explained my issues and he said that he was a job right now, but he would call me back when he was done and on his way. About an hour later, Ethan called and said that he was one his way. His GPS said that it would be 40 minutes. What an amazing customer experience already!! When Ethan showed up he had a smile on his face and put me at ease immediately with his warm and genuine personality. Ethan understood my mindset and after he diagnosed the problem he explained everything in detail of what the issue was and what he was doing. My furnace is older and is nearing the end of its life, but Ethan was able to tweak some things to at least give me heat until a replacement can be installed. I asked him if he would be the one installing a potential new furnace. He said that it would not be him, but two of his co-workers who are extremely skilled installers. It was nice to see someone talking up his team. I was truly thinking that i was going to be spending the evening freezing but Ethan completely amazed me the entire time he was at my home. He was calm, knowledgeable, polite and genuinely took pride in the service that he was providing me. He stated several times to me that he Loved His Job! and He Loved His Company! In todays world - THAT right there is a "5 - STAR - Employee" at a "5-STAR -Business". Not only did i get quick, excellent service, but i also got heat. No one wants to hear that they need to replace their Furnace or Ac, but I am truly grateful that i made that first connection with Phillips Heating & Air Conditioning. Kudos to Phillips for not only providing a positive environment for their employees, but also providing quality techs to the public.

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