Phillips Heating & Air Conditioning

4.7
194 reviews
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Business Details

1100 E Warrington Avenue, Pittsburgh, PA
15210, United States
(412) 431-6563
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About

HVAC Contractor
At Phillips Heating & Air Conditioning, we make sure our customers come first, every time. That’s why homeowners and businesses in the Pittsburgh, PA area have relied on the Phillips’ team of NATE (North American Technician Excellence) certified experts for over 40 years. We can install entirely new heating and air conditioning systems, upgrade your current system to energy-efficient, money-saving new models, inspect older systems for safety risks and repair any equipment necessary. Plus, we offer a number of indoor air quality solutions. Whether it’s a new installation, system replacement, proactive maintenance or prompt repair, our team of technicians has the know-how skills and tools to fix any HVAC problem the first time, every time. As a family-owned business, our standards are high. We want to provide the best and most expert and conscientious service possible. No job is too large or too small. Our service technicians are capable of handling any heating or air conditioning problem – from simply replacing a thermostat to restoring the entire ductwork system. Plus, everything we do is backed by integrity and the highest level of workmanship.

Location

Phillips Heating & Air Conditioning
1100 E Warrington Avenue, Pittsburgh, PA
15210, United States

Hours

Reviews

4.7
194 reviews
5 stars
177
4 stars
3
3 stars
3
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1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Responsiveness

The company is praised for its quick response times, often addressing emergencies promptly.

Quality Work

Customers report high satisfaction with the quality of work performed, including installations and repairs.

Honesty and Integrity

Phillips is noted for its honesty in assessments and pricing, with many customers appreciating the lack of upselling.

Communication

While many reviews highlight good communication, there are some complaints about inconsistent follow-up and scheduling issues.
  • AC
    Alex Castle
    Jan 2, 2026
    5.0
    Wesley did a great job repairing my furnace . My cats are very happy to have the heat back on
  • CM
    Colleen M
    Dec 18, 2025
    5.0
    Bob was professional, friendly, patient, and extremely knowledgeable! I highly recommend this company and their wonderful employees.
  • AB
    AJ B
    Dec 12, 2025
    5.0
    Awesome, quick, the technician (Wesley) was knowledgeable and was really polite.
  • TF
    Traci F
    Dec 7, 2025
    5.0
    My furnace stopped working at 8:30am on Saturday morning. I had to run out for an appointment and decided i would deal with it when i got home. A friend suggested i call Phillips. I checked out the google reviews and saw that they were pretty positive. In the early afternoon when i got home, i called the number listed. I got the answering machine and left my information. I thought for sure no one would call me back. But, within 4 minutes, I got a call back from Ethan. I explained my issues and he said that he was a job right now, but he would call me back when he was done and on his way. About an hour later, Ethan called and said that he was one his way. His GPS said that it would be 40 minutes. What an amazing customer experience already!! When Ethan showed up he had a smile on his face and put me at ease immediately with his warm and genuine personality. Ethan understood my mindset and after he diagnosed the problem he explained everything in detail of what the issue was and what he was doing. My furnace is older and is nearing the end of its life, but Ethan was able to tweak some things to at least give me heat until a replacement can be installed. I asked him if he would be the one installing a potential new furnace. He said that it would not be him, but two of his co-workers who are extremely skilled installers. It was nice to see someone talking up his team. I was truly thinking that i was going to be spending the evening freezing but Ethan completely amazed me the entire time he was at my home. He was calm, knowledgeable, polite and genuinely took pride in the service that he was providing me. He stated several times to me that he Loved His Job! and He Loved His Company! In todays world - THAT right there is a "5 - STAR - Employee" at a "5-STAR -Business". Not only did i get quick, excellent service, but i also got heat. No one wants to hear that they need to replace their Furnace or Ac, but I am truly grateful that i made that first connection with Phillips Heating & Air Conditioning. Kudos to Phillips for not only providing a positive environment for their employees, but also providing quality techs to the public.
  • JM
    Jessica Montgomery
    Nov 6, 2025
    5.0
    I used Phillips for the first time at the recommendation of my neighbor, for a winter check up. Ethan the technician went beyond the call. There were some issues and he was so thorough, kept me informed, was knowledgeable and kind. They will be my go to for furnace and A/C maintenance from now on. I got the contract that covers both heating and A/C which they will do in spring.
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Frequently Asked Questions About Phillips Heating & Air Conditioning

What services does Phillips Heating & Air Conditioning offer?

Phillips Heating & Air Conditioning offers installation, upgrade, inspection, and repair of heating and air conditioning systems, as well as indoor air quality solutions.

How long has Phillips Heating & Air Conditioning been serving the Pittsburgh area?

Phillips Heating & Air Conditioning has been serving the Pittsburgh area since 1979, offering over 40 years of expert HVAC services.