Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile Contractor
Avalon Flooring in Philadelphia offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Avalon Flooring - Philadelphia, PA
48 Snyder Ave, Philadelphia, PA
19148, United States
Hours
Reviews
4.8
374 reviews
5 stars
347
4 stars
10
3 stars
8
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and attentive, with many specific mentions of individuals like Angela, Myles, and Stephanie.
Product Selection
Avalon Flooring is noted for its extensive and high-quality selection of tiles and flooring options, catering to various design preferences and budgets.
Design Assistance
Many reviews highlighted the exceptional design advice provided by staff, helping customers make informed choices and visualize their projects effectively.
Overall Experience
Customers reported overwhelmingly positive experiences, often expressing satisfaction with the seamless process from selection to installation.
Pricing Concerns
A few customers mentioned that prices can be higher compared to competitors, indicating that Avalon may not be the best option for budget-conscious shoppers.
- SSSuperior Design Services3 days ago5.0Excellent tile and flooring company with dependable service and a great selection. Fernando is always there to lend a hand, no matter how busy his day is. His patience and willingness to go above and beyond is much appreciated. Whether they are helping us with personal projects or helping us meet the needs of our clients it is always a positive experience. Definitely a company we will continue to use and recommend!
- LTLaura TaddeiOct 23, 20255.0Mike was such a huge help. He really made the process easy and quick too. I would definitely recommend going in and seeing Mike.
- MMMark_NumelOct 17, 20255.0Angela has a keen eye for design! I was clueless and confused about what design was the best with a certain budget. She put together a masterpiece for me!
- CKCookies KitchenOct 17, 20255.0Avalon Flooring is just an amazing place to complete your project for your home or business. Starting with the unmatched customer service Angela Ashley meets you with and her follow up skills would make you feel as if you are her only customer!!!! Keep up the great work and one of a kind materials. Thank you, thank you for making my shopping experience a great one!
- PMPeter MooreOct 9, 20255.0We were very happy with the product selection and we received terrific assistance and design help from Myles Burk. He was terrific!
Frequently Asked Questions About Avalon Flooring - Philadelphia, PA
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Does Avalon Flooring in Philadelphia offer installation services?
Yes, Avalon Flooring provides installations through their certified and insured subcontractors to ensure smooth installation of all their products at your home.
Is there a free measuring service available at Avalon Flooring?
Yes, Avalon Flooring offers free measuring services where a professional estimator visits your home after you make your product selections to take accurate measurements.
Are appointments necessary to consult with store associates at Avalon Flooring?
Appointments are not required as walk-ins are welcome, but scheduling an appointment is recommended during peak hours for personalized assistance.
What types of flooring products does Avalon Flooring carry?
They offer a wide range of flooring products including carpet, tile, natural stone, hardwood, laminate, vinyl flooring, as well as area rugs and stair runners.
Which brands does Avalon Flooring feature in their products?
Avalon Flooring carries brands like Anderson Tuftex, Armstrong, Bruce Hardwood Floors, Mohawk, Mannington, Karndean, and many more leading flooring brands.
What payment options are accepted at Avalon Flooring in Philadelphia?
They accept all major credit cards such as Visa, Mastercard, American Express, Discover, as well as cash, check, and offer financing options.
Does Avalon Flooring offer window treatments? If so, which brands?
Yes, they offer window treatments exclusively from Hunter Douglas, a leading brand known for its variety of styles.
What nearby places can visitors check out when visiting Avalon Flooring in Philadelphia?
Visitors can conveniently stop by nearby places including Uncle Oogie's Pizzeria for Italian dining, Dollar Tree for discount shopping, and The Cannoli Cafe for desserts and coffee.
Are there nearby transportation or postal services to assist customers visiting Avalon Flooring?
Yes, customers can use the nearby US Post Office and United States Postal Service locations for mailing and shipping needs close to Avalon Flooring.
What entertainment options are nearby Avalon Flooring for visitors?
Near Avalon Flooring, customers can enjoy Adventurers Indoor Mini Golf and the Fright Factory amusement park and haunted house for fun before or after shopping.