Emerald Carpet & Flooring

Reviews

• BO

  Benjamin Ocamb

  Nov 29, 2025
  1.0
  NEVER using Emerald again!!! This was our second time using them and it was our biggest mistake! We went in looking for new carpet telling them what we wanted and including that we have dogs so it needs to be pet friendly. After going through the whole process we picked a carpet that they recommended and that we loved. After the carpet was installed we started to get pulls everywhere on the carpet so we called Emerald asking what is going on and the person on the phone says “Oh yeah I wouldn’t have recommended that carpet with a dog.” We had phone calls, visits, installer came back out and after all this BS the owner basically said it was our fault after we had been recommended this carpet to buy. TERRIBLE customer service, TERRIBLE experience, and overall TERRIBLE product! Would not recommend this company to anyone!!
• LW

  Laura Wingerter

  Sep 13, 2025
  5.0
  Wonderful small business
• KH

  Kathleen Hardgrove

  Oct 11, 2022
  5.0
  Glad we picked Emeralds for our new living room carpet. Took only 2 weeks to order our carpet and have it installed. The sales staff, gentlemen who came out to measure the room and the installer were all very professional. I highly recommend supporting this local business.
• CB

  Craig Bramble

  Jan 4, 2022
  5.0
  Great service and installers
• WH

  Wynn Harris

  Mar 2, 2016
  5.0
  The installers did a great job on installing our hardwood floors .Very meticulous and detailed !!