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JM Lapp LLC

4.9
(197 reviews)

Business Details

330 E Main St, New Holland, PA
17557, United States
(717) 768-0484
https://www.jmlapp.com/

About

HVAC Contractor

Location

JM Lapp LLC
330 E Main St, New Holland, PA
17557, United States

Hours

Reviews

4.9
197 reviews
5 stars
189
4 stars
2
3 stars
0
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, courteous, and knowledgeable.

Timeliness

Customers appreciate the prompt response and timely service provided by the company.

Communication

Many reviews highlight excellent communication from both the office staff and technicians throughout the service process.

Quality of Work

The quality of work is frequently praised, with many customers expressing satisfaction with the thoroughness and effectiveness of the repairs.

Customer Service

Overall customer service is noted as exceptional, with many customers expressing a willingness to recommend the company.
  • RN
    Roni Sue Neiss
    1 day ago
    5.0
    Ken and Curtis were at my house for a blockage in the toilet line. They were professional, efficient, and friendly. They did a great job!! Thank you JM Lapp!!!!!!
  • NS
    Nancy Spotts
    2 days ago
    5.0
    Low water pressure, swapy yard at the well casing. Diagnosised via phone. Verified once they arrived and fixed the 1st time they came out. I highly recommend this company for plumbing.
  • JM
    Joseph Maciejewski
    2 days ago
    5.0
    Very polite explained everything well completed everything professionally and in a timely manner. Called 30 minutes prior to arrival and they were right on time.
  • MK
    Michael Kelly
    Feb 13, 2026
    5.0
    I called JM Lapp to repair a burst water pipe in my garage. Kurtis and Kenny showed up twenty minutes after I called. I showed them the burst pipe and they gave me a price estimate that I couldn’t refuse. They completed the job in a timely manner. Kenny and Kurtis were courteous and professional They even treated my dogs like their own. They gave me an estimate for another job while they were here. I’ll have them out soon for the next job. Kudos all around.
  • IB
    Ismael Baez
    Feb 11, 2026
    5.0
    Had a great experience with this company. Communication was great. Sent me a text when they were about 20 minutes out. The technician was very informative, very professional, and seem to know his job very well. I also liked that the technician took his boots off before he entered my home, not sure if it’s common practice, but I just thought it was thoughtful of him.

Brand Certified Facts from JM Lapp LLC

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Certified March 01, 2026Yext Knowledge Graph
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