Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and excellent service.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to answer questions and provide support throughout the service process.
Efficiency
Customers noted the promptness and efficiency of service, with technicians completing jobs quickly while maintaining quality.
Sales Pressure
Some reviews expressed concerns about perceived upselling and pressure to purchase new equipment, suggesting a need for improved transparency in service recommendations.
Overall Satisfaction
Overall, customers reported high satisfaction with their experiences, recommending Sila for HVAC and plumbing needs.
MM
Mark
6 days ago
5.0
Highly recommend Chuck! We have a 20 year old Kohler whole house generator that frankly almost no one was willing to take on. Sila sent Chuck out, who not only did the annual maintenance, but also fished out a socket that I had accidentally dropped deep into the engine shroud—all in under an hour! He’s hyper competent, efficient, and laid back. I now ask for him every visit. Third year running and very satisfied!
KJ
Kimya Johnson
Nov 12, 2025
5.0
The Sila technician, Paul, came to my home to follow up on the installation of a new heating system and respond to an error message. He was knowledgeable, showed me exactly what was happening in our new system, explained the issue, and he was very pleasant. (He even tried to soothe my yappy puppy. 😀) He was very friendly and professional, offering to return the next day if I experienced any issues. Well done.
AB
Akil Boney-Gill
Nov 12, 2025
5.0
Brian Watts came to my home to look at my boiler. He was very knowledgeable and worked really swiftly. From my experience in Philadelphia other companies would charge egregious prices just to show up to your door step, but Sila's initial consultation is very much within reason & the technician provided me with so much insight on my appliances. 10/10 Sila will certainly be my go to
GI
Guy Johnson II
Nov 8, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Bill was absolutely thorough! The last few days were a nightmare until he showed up. Your local competitor, O’Brien Heating and Cooling, came out first and completely destroyed their reputation yet again. The tech they sent was totally unorganized—running in and out of my house and back to his shop just to make it look like he was doing something major. Then he lied about the issue, not realizing I’ve been an Auto Tech Manager my whole life and know how to use a volt meter.
Long story short, I let O’Brien try to gaslight me while their quote jumped from $1,500 to $2,000 and then to saying my boiler was broken and I needed to spend $14,000! I’m currently on worker’s comp, and my wife isn’t working after a difficult delivery with our new 60-day-old baby. Things have been tough enough.
Bill looked me in the eyes, was honest, and kindly asked for $380. Thank you, Bill — you truly saved my family from a lot of heartache. Our baby can finally sleep warm and cozy! Huge thanks to Bill and the whole Sila team for getting here so fast.
IS
Ivelises Segarra
Nov 7, 2025
5.0
Our technician Jake Haun came out yesterday and was professional and knowledgeable he figured out the problem with the boiler heater and told us that he will take care of it . I will definitely recommend Sila everyone that we have interacted with have been awesome thank you . For your services. I also want to add that Mathew another technician that come to the house to make some final repairs was professional and pleasant I appreciate everything that you have done for us .
Frequently Asked Questions About Sila Heating, Air Conditioning & Plumbing
What services does Sila Heating, Air Conditioning & Plumbing provide?
Sila Heating, Air Conditioning & Plumbing offers same day HVAC and plumbing services with over 30 years of experience.
Where is Sila Heating, Air Conditioning & Plumbing located?
It is located at 290 Hansen Access Rd, King of Prussia, PA 19406, USA.
What are the operating hours of Sila Heating, Air Conditioning & Plumbing?
The company operates 24 hours a day, seven days a week, providing services at any time.
How can I contact Sila Heating, Air Conditioning & Plumbing?
You can contact them by phone at +1 610-200-8070 or visit their Facebook page at https://www.facebook.com/104295418614478.
Since when has Sila Heating, Air Conditioning & Plumbing been in business?
They have been established since 1989, serving the community for over 30 years.
Are there any HVAC services near Sila Heating, Air Conditioning & Plumbing?
Yes, Unique Indoor Comfort and Sila also provide HVAC services nearby, which can offer alternative options or additional help for your HVAC needs.
What dining options are near Sila Heating, Air Conditioning & Plumbing for a quick meal?
Nearby dining options include California Tortilla for fast food, California Pizza Kitchen for pizza, Burger King for burgers, and Auntie Anne's Pretzels for snacks.
Are there convenient places to grab a coffee near Sila Heating, Air Conditioning & Plumbing?
Yes, Starbucks and 7-Eleven are nearby coffee shops where customers can enjoy coffee or quick refreshments before or after their visit.
Can customers combine their visit to Sila Heating, Air Conditioning & Plumbing with shopping at nearby stores?
Certainly, nearby stores like Ferguson Home appliance store and Ferguson Bath, Kitchen & Lighting Gallery hardware store offer home improvement products that might complement your service needs.
Is Sila Heating, Air Conditioning & Plumbing easily accessible for travelers using the nearby Pennsylvania Turnpike?
Yes, the business is near the PA Turnpike King of Prussia Rest Area and the Pennsylvania Welcome Center I-276 West, making it convenient for travelers needing HVAC or plumbing services.