Business Details
About
Carpet InstallerCarpet StoreFlooring ContractorWood Floor Installation ServiceRug StoreBlinds ShopTile ContractorAvalon Flooring
Avalon Flooring in King of Prussia offers a comprehensive selection of home design products, including hardwood, laminate, & vinyl flooring, tile, natural stone, carpet, custom area rugs & runners, bathroom furniture, and window treatments. Enjoy professional, warranty-backed installation, free measuring services, and team members dedicated to every step of your project.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Avalon Flooring - King of Prussia, PA
316 South Henderson Road, King of Prussia, PA
19406, United States
Hours
Reviews
4.7
443 reviews
5 stars
395
4 stars
15
3 stars
9
2 stars6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight the exceptional customer service provided by staff, particularly Yiannis Sassaris, who is praised for his knowledge, patience, and attentiveness.
Product Knowledge
Customers consistently commend the staff for their extensive product knowledge, which aids in making informed decisions during the selection process.
Showroom Experience
The showroom is noted for its vast selection and well-organized layout, making it easier for customers to explore options.
Installation Issues
Some reviews express dissatisfaction with installation experiences, citing poor communication and issues with the quality of work.
Pricing Concerns
A few customers mentioned high prices and dissatisfaction with sales practices, particularly regarding promotions and discounts.
- LTLen TofflingDec 7, 20255.0My wife and I went to the King of Prussia location to choose floor and wall tile for our kitchen and multiple bathroom remodel project. Connor helped us with the selection process. He was friendly and extremely knowledeable. He swiftly assessed my wife's vision for the spaces and using the cabinet and countertop samples zeroed in on some great choices. Connor addressed every detail including tile textures and grout selection. In a little over an hour we left with a proposal and felt reassured that our selections were perfect. It was our good fortune to visit Avalon KOP and have Connor be our sales associate.
- KMKate MuckenhirnDec 1, 20255.0Michael Sanders is honestly a joy to work with. He’s super responsive, easy to talk to, and always stays on top of things. Every interaction with him feels relaxed and positive, and you can tell he genuinely cares about helping people. He’s the kind of person who makes everything run smoother without any stress. Reliable, friendly, and just an all-around great person to deal with. Highly recommend working with Michael - he really goes the extra mile.
- WRWilliam RootNov 30, 20255.0We have worked with Yiannis Sassaris over the past several weeks on a project. He has a great design eye, is knowledgeable of the products that Avalon carries, and he is extremely responsive with communications. Highly recommend Avalon and Yiannis!
- AMAaron MierzwaNov 23, 20255.0Yiannis was terrific! He took the time to walk through all the options and was very patient while we decided the best options for our bathroom.
- VSVj SivaNov 20, 20254.0Today I visited the KOP store, and Eamonn Sullivan provided outstanding assistance. Eamonn took the time to understand exactly what I needed and guided me to the right solution. Thanks to that, I feel confident about my Choice visiting AValon store and will be returning soon to pick up the items.
Frequently Asked Questions About Avalon Flooring - King of Prussia, PA
Do you do installations?
Yes, we can install new products from our showrooms with our certified installers. Avalon Flooring installations are always completed by insured subcontractors who understand the latest installation methods for all of our products for smooth installation in your home.
Do you offer free measuring services?
Yes, we offer free measuring services for our customers. Once a customer visits a showroom or completes a virtual consultation and makes selections, one of our professional estimators will visit the home to properly measure the space for the selected materials.
Do you charge for installation?
A: Yes, there is an additional charge for installation of any of our products. One of our store associates can help you understand the fee involved for your specific installation.
Can I send someone to shop “in-store” for my customer?
We welcome customers for in-store and virtual consultations for all flooring projects. Our store associates are happy to help you make your selection and to answer any questions you may have about your flooring project.
Do you carry felt under-padding for area rugs?
Yes, we carry synthetic felt under-padding for your area rug. Visit one of our showrooms for our full selection of area rug under-padding.
Are rug remnants for sale? Do you have a good supply of remnants and bound area rugs?
We carry remnants in our Rio Grande, NJ and Toms River, NJ showrooms. We also offer a full selection of ready-made rugs as well as an opportunity for custom rugs from a wide variety of vendors and brands.
Do you carry Tec grout?
Yes we do! Please visit your local showroom to view our selection of Tec grout.
Do you carry grout and mortar?
Yes, we carry a wide range of installation materials, including grout and mortar. We are a full stocking dealer of your most common grout and mortar brands, including TEC, Schluter, Wedi and more.
Do I need an appointment to talk to a store associate about my flooring or window project?
Appointments are not required in our showrooms and we do accept walk-ins. However, we do recommend making an appointment to speak with one of our store associates if you plan to arrive during peak visiting hours. Call your local showroom for an appointment.
Do you sell vinyl plank flooring?
Yes, we carry a variety of vinyl plank flooring options. To see our full collection, visit our website at https://www.avalonflooring.com/products/vinyl/plank or visit one of our showrooms.
Do you sell stair treads and runners?
Yes, we sell custom runners for your staircases. We also carry a selection of wood-look stair treads that coordinate well with our flooring options. We do not carry carpet stair treads at this time.
Do you carry indoor and outdoor carpeting?
We carry both indoor and outdoor carpeting. To see our selection of indoor carpeting, you can visit our website at https://www.avalonflooring.com/products/carpet. To see our selection of carpet suitable for outside use, you should visit a showroom near you.
Do you take credit cards?
Yes, each of our showrooms accepts all major credit cards as payment, including Visa, Mastercard, and American Express. Please call your local showroom if you have any questions.
Do you do floor repairs?
In the case of any error made during installation of an Avalon Flooring project, we can follow up with necessary repairs. We do not offer general floor repair services.
Do you do floor refinishing?
We do not offer floor refinishing services.
Do you do carpet stretching?
We offer stretching for carpet that was originally installed by the Avalon Flooring team. Our carpet stretching services are available for a fee. Call your store associate or local showroom for details.
What is your return policy for excess products (i.e. tile, laminate planks, etc.)?
We have specific return policies for different products. For details, please visit https://avaloncustomersupport.zendesk.com/hc/en-us/articles/360035204814-What-is-the-return-policy-
Do you provide samples to bring home for review?
Many of our products do have samples that can be brought home. Depending on the product, you may be able to take those samples home the same day, or we may have to ship them to your home. For example, for hardwood, laminate, and vinyl we offer $5 samples that can be shipped directly to your home, while carpet samples are often available in store for customers to take home.
Can I place an order online?
At this time, we do not handle online orders. We encourage you to take a first look at our website to view the products we offer, and then to visit a showroom to see the products in person and make your selection.
What types of flooring do you carry?
We carry a wide range of carpet, tile, natural stone, hardwood, laminate, and vinyl flooring. We also carry area rugs, window treatments, and bathroom vanities to complement your home. Browse our website at https://www.avalonflooring.com or visit a showroom to see available flooring options.
What brands of window treatments do you carry?
All of our window treatments are made by Hunter Douglas, a leading window treatment brand with a variety of styles. Browse our website at https://www.avalonflooring.com/products/window-treatments for our full selection.
Do you provide installation services for your flooring products?
Yes, Avalon Flooring offers professional installation services completed by insured subcontractors who use the latest methods to ensure smooth installation in your home.
Is there a free measuring service available before purchasing flooring?
Yes, Avalon Flooring offers free measuring services. After you visit a showroom or complete a virtual consultation and make your selections, a professional estimator will visit your home to measure the space accurately.
Are there additional charges for installation?
Yes, there is an additional fee for installation. A store associate can provide detailed information about installation charges for your specific project.
Do I need an appointment to visit the King of Prussia showroom?
Appointments are not required and walk-ins are welcome; however, scheduling an appointment is recommended during peak hours to ensure personalized assistance.
What types of flooring products does Avalon Flooring offer?
Avalon Flooring offers a wide range of products including carpet, hardwood, laminate, vinyl, tile, natural stone, as well as area rugs, stair runners, and window treatments.
Which payment options are accepted at the King of Prussia location?
The showroom accepts all major credit cards such as Visa, Mastercard, American Express, Discover, as well as cash, checks, and offers financing options.
Can I shop in-store or virtually for my flooring project?
Yes, Avalon Flooring welcomes customers for both in-store and virtual consultations. Store associates are available to help you select products and answer any questions about your flooring project.
What are the King of Prussia showroom's opening hours?
The showroom is open Monday through Saturday from 9:30 AM to 6:00 PM, Wednesday until 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What nearby places can I visit while at Avalon Flooring in King of Prussia?
While visiting Avalon Flooring, you can also explore Henderson Square shopping center for retail options or grab a meal at nearby restaurants like Peter Chang KOP and Jasmine Junction.
Is there convenient parking or access for customers with disabilities at the King of Prussia showroom?
Yes, the showroom has wheelchair accessible parking, entrances, and restrooms, making it accessible for all customers.
Are there any nearby services to help make your visit more convenient?
Nearby services include The UPS Store for shipping and printing needs and Santander Bank US ATM for banking services, making errands easy while visiting Avalon Flooring.
What options are there nearby for health and wellness around Avalon Flooring?
You can visit ATI Physical Therapy for rehabilitation services, Unique Nails for beauty treatments, or Nova Dawn Yoga and Lucille Roberts gym for fitness activities near Avalon Flooring.