Trane®, a brand of Trane Technologies®, is a world leader in air conditioning systems, services and solutions. For more than a century, the Trane name has identified products and technology that stretched the world's idea of what was possible – a tradition that's still very much with us.
Every Trane product is designed down to every detail and rigorously tested for reliability. While other manufacturers build their products from the same “pool” of parts available to anyone, we make it a point to be uniquely better, innovative and always looking to the future. To do that, we have to design, build, test and rebuild some of our own parts. We know they work because we push them well beyond the industry standards, making sure they match the reliability people expect when they own a Trane. From the durable Climatuff® compressor to the exclusive Spine Fin™ coil to the revolutionary Hyperion™ air handler - and a number of other patented innovations - when you own a Trane, you're getting more than reliable comfort and you're getting it year after year.
Our HVAC contractor purchased a small RTU from the Trane supply/parts warehouse 2 years ago for our facility. Within the first few months the blower motor failed and was covered under factory warranty... still had to pay labor to install. 1 year and 1 month passes from that new motor being installed and it freezes and fails again. Another new blower motor was installed at our full cost, parts and labor... this 2nd motor lasted 1 year and 12 days and the motor failed again... now we need another motor... this will now be the 4th blower motor on this 2 year old unit. Trane will not step up to help in any way even though there is clearly something wrong with this RTU and eating through blower motors... sticking to their policy of replacement parts are only covered under a 1 year warranty ...again they will not help. Oh how different the HVAC supply industry must be compared to ours where we actually have to take care of our customers. We were also considering new RTUs for our facility, but Trane has no longer earned our trust or our future business.
HE
Hannah E
Nov 28, 2023
2.0
Been waiting on a motor for my mini split since September. It's now November, basically December, and I was told it will be another 8 weeks. Definitely feel like it's just another excuse and it also makes me feel like they are not even trying to resolve the issue.
Frequently Asked Questions About Trane - Heating & Cooling Services
What are the operating hours of Trane - Heating & Cooling Services in Harrisburg?
Trane - Heating & Cooling Services is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What products does Trane - Heating & Cooling Services offer?
They offer a range of HVAC products including coil cleaners, belts, capacitors, motors, residential HVAC units, thermostats, compressors, and refrigerant handling equipment.
Which brands does Trane - Heating & Cooling Services carry?
They carry Trane, Ameristar, ServiceFirst, and SF brands.
What specialties does Trane - Heating & Cooling Services have?
They specialize in OEM parts, Trane parts, and remanufactured compressors.
Where is Trane - Heating & Cooling Services located?
They are located at 3909 TecPort Drive, Harrisburg, PA 17111, USA.
How can I contact Trane - Heating & Cooling Services?
You can reach them locally at +1 717-561-5400 or via their main phone at +1 844-801-6323.
Does Trane - Heating & Cooling Services have an online presence?
Yes, their website is https://www.trane.com/residential/en/buying-a-trane/find-a-dealer/pennsylvania/harrisburg/ and their Facebook page is https://www.facebook.com/Trane.
Are there any hotels near Trane - Heating & Cooling Services for customers traveling to the area?
Yes, nearby hotels include Homewood Suites by Hilton - Harrisburg East (Hershey Area) and Hilton Garden Inn Harrisburg East, convenient for customers visiting the area and needing accommodations.
What dining options are available near Trane - Heating & Cooling Services?
Nearby dining options include Themal Bazar smoothie juice bar and restaurant, Tomato Pie Cafe for breakfast and brunch, The Table cafe and restaurant, Papa Joe's Pizza and Subs, Mexican Feista, and Fiesta Mexico for Latin American and Tex-Mex cuisine.
Are there any services or shops near Trane - Heating & Cooling Services where customers can manage related needs?
Yes, nearby services include Leading Edge Eyecare and Audra W. Sieber optometrists for eye care, Cricket Wireless and New Age Wireless Solutions for mobile phone services, and Pella Windows & Doors for window and garage door needs.