Frequently Asked Questions About Vacuum Pump Rebuilders
Can we bring our pump to your site?
Yes, we welcome customers to bring their pumps to our facility. To ensure the best service, we recommend scheduling an appointment in advance.
Do you offer any warranties?
Vacuum Pump Rebuilders (VPR) provides a one-year warranty on pumps rebuilt by VPR or sold as rebuilt. Used pumps come with a 30-day warranty. Our warranties cover defects in materials and workmanship for repair, rebuild, rebuilt, and refurbished services or products. Please note that warranties are limited to the specific equipment serviced and do not cover items not replaced or repaired during the service. Exclusions apply for damages due to shipping, misuse, contamination, lack of maintenance, or normal wear. For warranty service, products must be returned to VPR, with the customer responsible for associated costs.
What makes and models do you service?
Our company is equipped to remanufacture a wide range of rotary vane and rotary piston vacuum pumps. We service pumps from small 5 CFM Kinney models to large 850 CFM Kinney or 728 CFM Stokes pumps. Our skilled technicians are capable of repairing vacuum pumps from various manufacturers.
What services do you offer?
Our primary services include vacuum pump rebuilding and reconditioning. Additionally, we offer parts and other related services to meet your vacuum pump needs.
Can I send my pump in for evaluation?
Certainly. You may send your pump to our facility for evaluation. After we assess the pump, we will contact you with a detailed quote for the necessary services.
Do you offer exchange pumps?
We do offer exchange pumps, however, this may not always be the most cost-effective solution. We recommend contacting us to discuss your specific needs, allowing us to help you determine the most suitable option for your situation.
Do you offer shipping services?
Yes, we provide various shipping options to meet your needs. These include freight, ground, and overnight shipping services.
Why should I choose Vacuum Pump Rebuilders?
Vacuum Pump Rebuilders offers competitive pricing coupled with high-quality services. Our team brings over 40 years of industry experience, ensuring expert handling of your vacuum pump needs. We pride ourselves on fast turnaround times and, as a family-owned business, we provide personalized attention to each client.
Do you offer on-site services?
We do provide on-site services in certain situations. Please contact us to discuss your specific requirements and determine if on-site service is feasible for your needs.
Can customers bring their own pumps to Vacuum Pump Rebuilders?
Yes, customers may bring their pumps to our facility. We recommend scheduling an appointment in advance to ensure the best service.
What warranty options are available for pumps serviced by Vacuum Pump Rebuilders?
We provide a one-year warranty on pumps rebuilt or sold as rebuilt, and a 30-day warranty on used pumps. Warranties cover defects in materials and workmanship, with some exclusions.
Which makes and models of vacuum pumps does Vacuum Pump Rebuilders service?
We service a wide range of rotary vane and rotary piston vacuum pumps, from small 5 CFM Kinney models to large 850 CFM Kinney or 728 CFM Stokes pumps.
What services does Vacuum Pump Rebuilders offer?
Our services include vacuum pump rebuilding and reconditioning, parts supply, inspection with detailed scope of work, cleaning, testing, and pump reassembly.
Can I send my vacuum pump to Vacuum Pump Rebuilders for an evaluation?
Yes, you may send your pump to our facility for evaluation, after which we will provide a detailed quote for the recommended services.
Does Vacuum Pump Rebuilders offer exchange pumps?
We do offer exchange pumps, but it may not always be the most cost-effective option. Contact us to discuss your specific needs and find the best solution.
What are the business hours of Vacuum Pump Rebuilders?
We are open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and specified holidays. Appointments are available.
What payment methods does Vacuum Pump Rebuilders accept?
We accept American Express, Check, Discover, MasterCard, and Visa for your convenience.
What nearby places can customers visit before or after their appointment at Vacuum Pump Rebuilders?
Customers might enjoy visiting Busters Cafe or Backroads Cafe & Dairy Bar for food and refreshments. For outdoor activities, Carlton Drake Memorial Park and Wallenpaupack Soccer Fields provide relaxing and active options.
Are there any nearby stores where customers can find additional equipment or supplies related to vacuum pumps?
Yes, nearby stores include Greentown AGWAY and Agway, which offer nursery, gardening, hardware, and pet supplies that may complement your needs.
How can nearby services like GS&J Auto or M-N-M Roofing Professionals be useful to customers visiting Vacuum Pump Rebuilders?
If you need automotive repairs or roofing services while in the area, GS&J Auto and M-N-M Roofing Professionals provide trusted local services, making your visit to Greentown more convenient.