I worked with WW during COVID and had most of my windows done. They did a good job then. So I went back to them again this spring to get two picture windows put in my DINING ROOM. When I came to see completed job hours after, they wrongly installed one window into dining room and second window into my bedroom! I was mortified as I am on a tight budget and already remodeling my whole house!!
The only solution WW offered was to tear out the window from bedroom and re-install it into where it should have been installed: dining room.
I paid full price for a new window. I do need a used installed window getting torn out and reinstalled. So I had to order a third window.
I received no apology from WW. No discount towards third window.
And even worse, when I had to stop at office to sign second invoice and saw the boss coming in office- he did not even say hello and did not apologize though the owner personally met me when he was at my house measuring the picture windows.
WW made me feel that they were upset with me for not agreeing to tear window out as a solution for their mistake!
Definitely do not recommend WW. Service is unprofessional and boss is unkind and has no manners and has no accountability when his company makes mistakes.
RS
Rhonda Southworth
Mar 6, 2026
5.0
The whole process was smooth, not a hitch. I liked the salesman, the installer and the gal running the office. I like my windows and I had 2 new storm doors put in and I liked them, too. I know this sounds to good to be true, but it honestly is how I feel. Would deal with them in a heartbeat. Well oiled machine.
KN
Kyle N.
Mar 4, 2026
5.0
Courteous professional service, from the moment I dropped into their showroom to the moment the last of the caulking was dry on our new windows. I was especially impressed with how they were able to help me correct an error in what I ordered, and how the technician helped us out by removing the blinds I forgot about when he arrived early.
I’ll 100% be ordering more windows from Window World, and I highly recommend them to friends, family, and coworkers.
VT
vern testi
Mar 3, 2026
5.0
Whole process went very smoothly and all the people involved were great to work with.
BB
Billy
Jan 16, 2026
5.0
Window World Team - Five Stars!
Pete and Nick are total professionals in their trade. The multi-window instal spanning 50sq ft looks amazing! Highly recommended.
Frequently Asked Questions About Window World of Erie
How do I know it’s time to replace my windows?
When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows:
Windows are hard to open and close
You feel a draft, even when the windows are closed
Your monthly utility bills have increased
Condensation forms on the inside of your window
What do I do if I have problems with my new windows?
Should you experience problems with your replacement windows, we can help you quickly resolve most of them when you check out our Support page. Here you can find videos and guides that address some of the most common questions we receive. If you need further assistance, feel free to contact our showroom during normal business hours.
Will replacement windows increase the value of my home?
Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.
What Window World replacement window styles are offered?
At Window World of Erie, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency.
Are vinyl windows the best option for my home?
Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.
Can I customize my Window World replacement door?
Yes. Window World of Erie offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste.
Will my replacement door be energy efficient?
Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.
What functionalities can I expect with my new Window World door?
Window World of Erie offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.
When is the best time to replace my windows, doors or siding?
Most homeowners complete home improvement projects in spring and fall, but Window World of Erie provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.
How long will it take to get my replacement windows, doors or siding installed?
Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.
How do I prepare my home for installation?
Preparing for window installation is easy when you choose Window World of Erie On the day of your installation, follow these steps to get ready:
Remove furniture from the window or door that is being replaced
Keep small children or pets away from the job site
Ensure a homeowner is on-site to answer any questions or concerns
For any further questions, contact us today.
Will my installer be professionally trained?
Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.
How can I pay for my new windows, doors and siding?
Window World of Erie offers flexible financing options to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.
How much do Window World’s replacement windows, doors and siding cost?
During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.
Do the windows, doors and siding come with a warranty?
Yes. When you purchase Window World products, you’re getting much more than new windows, doors and siding. Just as important, you get the peace of mind that we’ll stand behind our products with our best-in-class lifetime limited warranty.
What happens during my free estimate?
Our estimate process is simple. If you choose an in-home estimate, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.
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