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Customers consistently praised the installation quality, noting that the work was done quickly, efficiently, and with great attention to detail.
Professionalism
Many reviews highlighted the professionalism and friendliness of the installation teams, with specific mentions of installers like Lee, Joe, Chad, and Mike.
Customer Service
While most feedback was positive, there were some concerns regarding scheduling and customer service responsiveness, indicating room for improvement in this area.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of the windows and doors, appreciating their performance and aesthetic appeal.
SR
Steven Rainey
1 day ago
5.0
Lee and Joe, our installers were great! They did really excellent work. Their workmanship was outstanding. They were very good at communicating with us and did a great job of cleaning up the work sites after they were finished installing our windows.
Also credit to Paul in sales. Excellent communication and he made sure we understood the product and the installation process. Friendly.
I recommend Window World, Duncansville, PA
DF
Donna Freshour
Jan 1, 2026
5.0
We are very happy with Justin and his crew with the installation of our replacement windows. They look absolutely amazing. We would very highly recommend Window World. The crew is very professional and very
detailed and thorough with their work. They also did windows for two of our family members who were also very pleased.
FC
F C
Dec 19, 2025
5.0
Chad and Mike performed our window and door installation. Seven windows, two doors in less than optimal weather, and in under 8 hours. They did a super nice job, and I am very happy with the work. The new windows and doors are well built, and cut the cold air to virtually zero. Bottom line, I would hire them all over again. If you need new windows or doors, window world is the way to go. They have the installation down to a science, you will not be disappointed.
PT
Pamela Timlin
Dec 19, 2025
5.0
Window World installed a large picture window, 2 smaller windows and 2 sliding glass doors. Chad and Mike were fantastic! They took the old windows and doors out with minimal mess. They cleaned up everything afterwards and the finished producr looked amazing! They also made sure we knew how to operate everything and pointed out the stickers that had the lifetime warranty number on them. They worked very quickly! I will absolutely purchase more windows from them in the future!
CD
Carol Daniels
Dec 13, 2025
3.0
My experience with Window World Altoona for the most part was okay, with the exception of the scheduler, who was quite frankly rude and insensitive to my needs as a client. The installer, Josh, was decent enough - he was a technically sound installer, but it was evident he was rushing thru the job as areas of my window missed caulking and caulking material was on my newly installed floors, which by the time I noticed was practically cemented to my floors! I had to point out places that needed to be cleaned, an outside lamp that was taken down, lost one of its screws and could not be put back up, etc. The windows are great, but it was evident they were trying to get my job done before the end of the year at any cost and it was a “rush job!” Would I use them again or recommend them - hmmm…not sure.
Frequently Asked Questions About Window World of Altoona
What does "Any Size, Installed" mean?
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
What types of replacement windows does Window World of Altoona offer?
Window World of Altoona offers custom replacement Double-Hung windows, sized between minimum 15" X 26" and maximum 48" X 78".
How is the installation of replacement windows performed?
Most replacement windows are installed from the outside using existing wooden stops, though in some situations installation from the inside may be necessary.
Does Window World of Altoona operate year-round?
Yes, Window World installs replacement windows year-round, typically completing installations in one day while minimizing heat or cooling loss.
What payment and financing options are available at Window World of Altoona?
They offer various payment methods including cash and check, and financing options subject to approved credit and promotional period.
What warranty comes with the windows?
All windows and patio doors come with a manufacturer’s lifetime limited warranty and a repair labor guarantee valid as long as you own your home.
How can I prepare my home before window installation?
Remove curtains, blinds, and window treatments; deactivate security sensors with your security company; clear a path to windows; and remove wall decorations near windows.
What happens to the old windows after installation?
Old windows are removed and properly disposed of unless you notify the installation crew to keep them before they arrive.
What are the business hours of Window World of Altoona?
They are open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Which nearby places can customers visit before or after their appointment at Window World of Altoona?
Customers can visit Rutter's for convenience or dining, or stop by Laurel Eye Clinic nearby for eye care services, both located close to Window World of Altoona.
What nearby businesses can help with related home improvement needs?
Nearby home improvement resources include SRS Building Products for supplies and Roof Works USA for roofing services, complementing Window World's offerings.
Are there convenient automotive and transportation services near Window World of Altoona?
Yes, customers can find nearby services such as Penske Truck Rental and CAT Scale, useful for transportation or moving needs around the area.