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Customers consistently praised the professionalism, efficiency, and thoroughness of the installation teams, highlighting their attention to detail and cleanliness.
Customer Service
While many reviews noted excellent communication and helpfulness from sales and installation staff, there were some complaints regarding scheduling and responsiveness.
Product Satisfaction
Customers expressed high satisfaction with the quality of the windows and doors, often mentioning the aesthetic improvements and functionality.
Timeliness
Most reviews indicated that the installation teams were punctual and completed the work within the expected timeframe.
Recommendation Rate
A significant number of customers highly recommended Window World for their window and door installation services.
SS
Stacie Scholl
3 days ago
5.0
We were extremely happy and very satisfied with Chad and Mike who came to take out and install our new windows! !! They’re very professional and super to work with. We definitely highly recommend them to anyone looking to get new windows installed.
Stacie & Jack Clark
SM
Scott & Rhonda Merrell
Nov 14, 2025
5.0
We got 4 windows replaced. One included removing an antiquated octagonal window, reframing and installation of a 2 x 3 crank window. Chad and Mike, the installers, did a fantastic job of reframing and installing new molding and sills to make sure the job looked finished. Great craftsmanship!! Thank you!
RV
Richard Varner
Nov 13, 2025
2.0
I had windows and storm doors put on in 2021. The handle on the storm door broke off. I called to inquire about a replacement and was told i would get a service call. A few days later i got a call that came up as a robo caller. I never saw that on my phone, almost didnt answer but i did. The caller had no comment when i told her the call came up as a robo call. She only asked what had happened(something i would think they would alredy know) then was told...of course the warranty is only 1 year and i was told i would get another call for a quote. I explained that the doors they replaced were 30 years old and still had handles. Her response was they dont make things like they used to. I suggested they use that on their commercials. I called window world directly to explain my experience and was told i would get a call back in response. All felt shady. Update. I was offered a replacement for $125.00. Dont see a reason to rebuy the same handle that wont last.
SW
Sheri Wicker
Nov 12, 2025
5.0
Lee and Joe were great. They faced challenges with old windows and windows that were messed up by a prior contractor. They were very careful and cleaned up when the job was done. My new windows look great. I am very pleased with the work they both did. I highly recommend Window World. When I have more windows replaced I hope I get Lee and Joe again.
JS
Jonathan Shaffer
Nov 8, 2025
5.0
We are really pleased with our window world purchase and installation. Our salesman rick did a really great job with us explaining, he was very patient and answered every question we had. Our installer corbin did a fantastic job doing the installation, he really surprised us he did it all by himself with no help and was done quickly and efficiently. We would recommend window world to anyone looking for high quality windows and excellent installation at a very affordable price.
Thomas shaffer
Frequently Asked Questions About Window World of Altoona
What does "Any Size, Installed" mean?
The term "Any Size" refers to any size replacement Double-Hung window our manufacturer will construct. Currently this is a minimum width and height of 15" X 26" and a maximum of 48" X 78". "Installed" refers to the removal of a basic Double-Hung wooden window and installing your new Window World replacement window, using the existing wooden stops.
What types of payment methods and financing do you offer?
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
Will the replacement windows be installed from the inside or outside?
The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
How can I prepare my house for my replacement windows?
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
How long will it take to get my replacement windows? How much time should I allow for the installation?
Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
What type of warranty is available for my windows?
All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.
What happens to my old windows?
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.
What do I do if there is a problem with the windows?
Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.
I'm overwhelmed by all the industry jargon. What do these words mean?
At Window World, it's our goal for each and every one of our customers to feel comfortable throughout their home improvement experience. We try to always explain any construction concepts in terms everyone will know when we're in the home, but we also like to make definitions available in advance. If there are any concepts you'd like to read up on as you research your options, feel free to download our Industry Terms document.
What types of replacement windows does Window World of Altoona offer?
Window World of Altoona offers custom replacement Double-Hung windows, sized between minimum 15" X 26" and maximum 48" X 78".
How is the installation of replacement windows performed?
Most replacement windows are installed from the outside using existing wooden stops, though in some situations installation from the inside may be necessary.
Does Window World of Altoona operate year-round?
Yes, Window World installs replacement windows year-round, typically completing installations in one day while minimizing heat or cooling loss.
What payment and financing options are available at Window World of Altoona?
They offer various payment methods including cash and check, and financing options subject to approved credit and promotional period.
What warranty comes with the windows?
All windows and patio doors come with a manufacturer’s lifetime limited warranty and a repair labor guarantee valid as long as you own your home.
How can I prepare my home before window installation?
Remove curtains, blinds, and window treatments; deactivate security sensors with your security company; clear a path to windows; and remove wall decorations near windows.
What happens to the old windows after installation?
Old windows are removed and properly disposed of unless you notify the installation crew to keep them before they arrive.
What are the business hours of Window World of Altoona?
They are open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Which nearby places can customers visit before or after their appointment at Window World of Altoona?
Customers can visit Rutter's for convenience or dining, or stop by Laurel Eye Clinic nearby for eye care services, both located close to Window World of Altoona.
What nearby businesses can help with related home improvement needs?
Nearby home improvement resources include SRS Building Products for supplies and Roof Works USA for roofing services, complementing Window World's offerings.
Are there convenient automotive and transportation services near Window World of Altoona?
Yes, customers can find nearby services such as Penske Truck Rental and CAT Scale, useful for transportation or moving needs around the area.