Mattioni Plumbing, Heating & Cooling

4.8
3549 reviews

About

Plumber
Since 1948, we have been proudly providing Chester County and the surrounding area with unmatched plumbing, heating, and air conditioning services. Located in Downingtown, Mattioni offers same-day emergency service. During any emergency, we will walk you through any immediate steps that need to be done to prevent any further damage and we’ll dispatch a highly trained technician in a fully-stocked vehicle for fast, same-day service. Why Choose Mattioni Plumbing, Heating & Cooling? • Family Owned and Operated • Verified Technicians • Fully Licensed and Insured • NATE Certified • Upfront Pricing • Financing Options • 100% Satisfaction Guarantee

Location

Mattioni Plumbing, Heating & Cooling
202 West Uwchlan Avenue, Downingtown, PA
19335, United States

Hours

Reviews

4.8
3,549 reviews
5 stars
3,322
4 stars
75
3 stars
27
2 stars
18
1 star
107

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of issues and solutions.

Service Quality

Many customers praised the quality of service, noting prompt responses, effective problem-solving, and thorough inspections.

Communication

While most reviews highlight good communication, some customers reported issues with scheduling and follow-up, indicating a need for improvement in this area.

Pricing Concerns

Several reviews mentioned concerns about pricing, with some customers feeling that charges were excessive or that upselling was a problem.

Customer Experience

Overall, many customers expressed satisfaction with their experiences, highlighting the friendly and helpful nature of the staff.
  • RS
    Rick Shouse
    5 days ago
    5.0
    I was impressed by everyone who came to my house to evaluate the problem with my gas heater. My Heater was 18 years old and had seen it's last day. Zach at Mattioni was awesome in finding the right fit for my replacement heater, both for my house and also for my budget. Mattioni technicians came out the next day and replaced my heater with a new one. I highly recommend this company, and it's people. Richard S.
  • ND
    Nate Dennis
    Jan 5, 2026
    5.0
    John was excellent. He was very professional, knowledgeable, and thorough. He took the time to explain the issue and review all options with me. Additionally, he took a look at other areas of concern and recommended a course of action. Because of John's incredible service, I signed up for the membership and will be using Mattioni for any issue moving forward.
  • SR
    Shawn Rudolph
    Dec 28, 2025
    5.0
    Technician was prompt, knowledgeable and thorough. Was able to unclog the backed up sewer main and get my family up and running again. Follow-up second visit to send the camera through the sewer line. Technician arrived within allotted time window, and was very efficient at scoping the sewer line and showing where underground the camera was and marking the location for me, while the situation is not great the technicians both today and yesterday have made it more tolerable.
  • KB
    Kristin Beiler
    Dec 28, 2025
    1.0
    The service techs are always very kind and respectful. However, I had a plumbing issue on Christmas Day and called them the next day (I have a contract). They came out next day and didn’t resolve the issue. We were told someone would come to finish it Saturday and Saturday the oncall person didn’t come out to even look at it and pushed the job to Monday. So I was left with no 1st floor sinks/kitchen since this entire time which is so frustrating. The tech didn’t have the camera charged, they didn’t have a long enough snake and didn’t seem to know what they were doing. Very disappointing.
  • CD
    Cameron Ducey
    Dec 26, 2025
    5.0
    I have worked with Mattioni to service my HVAC system for over 4 years now. Unfortunately for me, I have had many issues with my AC and heat over the years which has resulted in me getting to know many of the technicians from Mattioni. First of all. all of the technicians, in addition to the office staff, are extremely professional and friendly. From the moment the technicians step in my home (with their shoe covers on!) they thoroughly explain everything and are very patient when answering my many questions. I have had the technician Ben Forsyth come to my home multiple times for tune-ups and maintenance visits and he is always so friendly and professional. I have also worked with Kevin Smith quite often and he was amazing in helping me navigate my complicated HVAC issues, explaining all of my options to me in detail, and then walking me through the process of replacing my HVAC system. Through my experience of shopping around for a new HVAC system and speaking to other salesmen - no one compared to Kevin. Kevin answered my questions honestly and it was so clear that he had my best interest and price-point in mind, unlike other companies I spoke to. Dan Thomas and his apprentices AJ and Dustin came to install my new HVAC system and they were all amazing! They were all so sweet and professional. Dan is truly so experienced, knowledgeable, and personable. He was also such an incredible teacher to his apprentices. Dan, AJ, and Dustin made what could have been a stressful experience, as stress-free as possible and now I finally have heat! While some reviews mention increased prices compared to other technicians and businesses in the area, I did quite a bit of research and found that they are not the most expensive in the area. Also, you get what you pay for - I truly trust all of the technicians, salesmen, and office staff and feel as though they have my best interest in mind. Throughout my long HVAC nightmare, Mattioni recognized the many headaches I experienced and were so understanding about my financial situation and made it up to me.

Frequently Asked Questions About Mattioni Plumbing, Heating & Cooling

What services does Mattioni Plumbing, Heating & Cooling provide?

Mattioni offers plumbing, heating, and air conditioning services, including same-day emergency assistance with fully stocked vehicles and certified technicians.

Where is Mattioni Plumbing, Heating & Cooling located?

Mattioni Plumbing, Heating & Cooling is located at 202 West Uwchlan Avenue, Downingtown, PA 19335.