Chimney Scientists

4.9
297 reviews

About

Chimney Contractor
The Chimney Scientists is a full-service chimney and fireplace company based in southeastern Pennsylvania, which provides general services including chimney and fireplace repairs, inspections, and cleanings. We also sell and install high-quality fireplace enhancements, such as gas inserts, and wood stoves.

Location

Chimney Scientists
200 Barr Harbor Dr #400, Conshohocken, PA
19428, United States

Hours

Reviews

4.9
297 reviews
5 stars
283
4 stars
4
3 stars
0
2 stars
0
1 star
10

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism and expertise of the technicians, highlighting their thorough inspections and knowledgeable service.

Customer Service

Many reviews noted excellent communication and responsiveness from the team, making customers feel valued and informed throughout the process.

Quality of Work

The quality of work performed by Chimney Scientists received high marks, with numerous customers expressing satisfaction with the thoroughness and effectiveness of repairs and maintenance.

Pricing Concerns

Some customers expressed concerns about pricing, feeling that estimates were higher than expected compared to competitors, leading to mixed feelings about value.

Timeliness

While many customers appreciated the punctuality of the service, a few noted issues with scheduling and delays in service.
  • ST
    shannon tornoe
    3 days ago
    5.0
    Francisco, Tyler and Ronaldo were AWESOME!! And if I missed anyone from their team I’m sorry as they are true professionals and we felt so confident and informed about the chimney work. You get what you pay for and they are chimney scientists!!
  • RI
    Richard Ing
    4 days ago
    5.0
    These folks do a great job! They helped us diagnose and fix a problem with smoke and an odor backing up into our home whenever we used our fireplace. We had 2 other chimney companies try to fix the problem and an HVAC company tell us it was a house pressure problem without success. Thus company diagnosed the issue immediately with fiber-optics and sealed the chimney. Now no more smell or odor! Great job! They are prompt, courteous, responsive and professional. A year later, we had a problem with a remote for a fireplace they installed and came out immediately and replaced it for free! They are the best. I can’t recommend them highly enough!
  • NC
    Nicole Cole
    Nov 17, 2025
    5.0
    Every experience with Chimney Scientist has been excellent, they relined our chimney and added a wood stove in another fireplace and keep us safe with yearly cleanings. Can’t recommend highly enough!
  • AB
    Amy Brink
    Nov 6, 2025
    1.0
    Sadly, our experience with Chimney Scientist was disappointing from beginning to end. Over the course of 10 weeks, with multiple calls to a manager and two technician visits, we were continually assured that our Hearthstone wood-burning stove could be serviced. We paid $165 for the initial inspection in August 2025 and were told service would follow. Only after weeks of waiting were we informed that they could not service our 20-year-old stove -- something that would have been very helpful to know upfront before scheduling, paying, and waiting nearly two months. When I asked to speak with the president to share our experience, I was told he was not available and would not discuss the matter. While I was refunded the inspection fee, we are now back where we started, two months later, having to find another company on our own. A very frustrating and unnecessary waste of time.
  • BB
    Bruce Bittenbender
    Oct 23, 2025
    5.0
    I was extremely pleased with the work performed by technicians Joshua Hall and Lionel Guerra from Chimney Scientists & Masonry Experts, who recently completed repairs and recoating on our chimney. In today’s world, it’s not uncommon to encounter subpar or careless workmanship due to a lack of attention, organization, or pride in one’s craft. However, I’m happy to say that this was not the case here. Both Joshua and Lionel demonstrated exceptional professionalism, skill, and dedication throughout the entire project. They were polite, punctual, and respectful, keeping us informed at every stage of the process and even showing us photos of their progress and results. Their attention to detail and the quality of their workmanship were evident in everything they did. It’s clear they are well-trained and take great pride in their craft. We couldn’t be more satisfied with the outcome. They also made helpful recommendations regarding future stucco maintenance, which we’ll certainly consider as part of our ongoing home care. I have absolutely no hesitation in recommending Chimney Scientists & Masonry Experts to anyone in need of chimney repair or maintenance. Their commitment to quality and customer satisfaction truly sets them apart.

Frequently Asked Questions About Chimney Scientists

What services does Chimney Scientists provide?

Chimney Scientists offers chimney and fireplace repairs, inspections, cleanings, and sells and installs fireplace enhancements such as gas inserts and wood stoves.

Where is Chimney Scientists located?

Chimney Scientists is located at 200 Barr Harbor Dr #400, Conshohocken, PA 19428, United States.