Patriot Heating, Air & Fuel Oil

4.8
221 reviews

About

HVAC Contractor
Heating repair, maintenance, installation and service. Air conditioning repair, maintenance, installation and service. Ductless air conditioning and heating system repair, maintenance, installation and service. Split systems Oil heat, gas heat, electric heat and heat pump installation and service Central air conditioning installation and service. Emergency service. Air purification. Heating oil and off-road diesel delivery. Fuel oil tank removal and installation

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Free parking garageNot available
  • Free parking lotAvailable

Location

Patriot Heating, Air & Fuel Oil
2437 Durham Rd, Bristol, PA
19007, United States

Hours

Reviews

4.8
221 reviews
5 stars
204
4 stars
6
3 stars
2
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Timeliness

Many reviews highlight the promptness of service, with technicians often arriving on time or even early.

Technical Expertise

Technicians demonstrate strong technical skills, effectively diagnosing and resolving issues, and providing thorough explanations to customers.

Communication

Customers appreciate the clear communication regarding service details, appointment confirmations, and follow-ups.

Service Reliability

While most experiences are positive, there are some complaints about missed appointments and scheduling issues.
  • KL
    Kim Lee
    2 days ago
    5.0
    The ladies in the office are always friendly and informative. Jake came out for an emergency call and he was so kind and explained everything.
  • LS
    Larry G S
    Dec 25, 2025
    1.0
    I don’t know who “Jake Ferraro” is. Never met him. I called Patriot Heating at 12:02 to request a technician. Our 1 week old Energy Kinetics boiler was malfunctioning- no house heat. The remote person Tina promised A tech between 2-4pm. No show, so I called at 4. A man answering remotely promised to call the tech and call me back. At 4:35, with no callback, I called Doug McCay. He said he would call a tech. At 4:41 Sebastian Hamilton called. He was in Brustol, PA and was prepping to come. At 5:08 Sebastian called he was on his way. He arrived about a half-hour later. Sebastian tried many tests. Finally he checked wiring on the digital control panel & found a loose wire. He tightened the screw and all operated well after. He was here about 45 minutes trying to trace down the problem. We are grateful to Sebastian for fixing our new boiler. We don’t know what happened to Jake Ferraro. We also thank Doug for his follow up.
  • AF
    Annemarie Fisher
    Dec 19, 2025
    5.0
    Jake was great. He was friendly, knowledgeable and professional. He pointed out some future issues we need to take care of that we were not aware of, explaining what options we had.
  • MG
    Madison Grace
    Dec 11, 2025
    5.0
    Jake was incredibly knowledgeable and kind from the moment he arrived. He diagnosed and fixed the issues with our heater with complete ease, and took the time to explain what was going on in a way we could understand. It’s rare to find someone who is both skilled and genuinely caring, but Jake is exactly that. We’re so grateful for his help highly recommend him and Patriot Heating!
  • AN
    Adam Nichols
    Dec 7, 2025
    1.0
    Extremely disappointed. I set up a maintenance appointment and asked to sign up for the maintenance membership... The first available appointment was nearly 3 weeks out. They told me they will sign me up at the appointment. My heater happened to have a problem this weekend - a week ahead of my appointment... And the 24/7 emergency team refused to come out because I hadn't already paid for my membership (which I offered to do when I made my appointment). Note - they didn't offer to come out and charge me more... They just refused to come at all. I wouldn't even have left a review... But their automated system keeps texting me and asking me if I was satisfied with my service and asking me for a review.

Frequently Asked Questions About Patriot Heating, Air & Fuel Oil

What types of heating systems services does Patriot Heating, Air & Fuel Oil offer?

They provide repair, maintenance, installation, and service for various heating systems including oil heat, gas heat, electric heat, heat pumps, and fuel oil tank removal and installation.

Can Patriot Heating, Air & Fuel Oil handle air conditioning services?

Yes, they offer repair, maintenance, installation, and service for air conditioning systems including ductless air conditioning, split systems, and central air conditioning.