For 45 years, Gillece Services has been the Pittsburgh Area’s family-owned and operated one-stop shop for residential Plumbing, Heating, Cooling and Electrical services – emergency, maintenance, repair and replacement. Gillece provides services throughout 7 counties in Western Pennsylvania. Customers can call for an emergency service or schedule a service on the weekends. Flexible scheduling makes Gillece a home service provider Pittsburghers can trust and count on for service with over 3,000 5-Star Google Reviews! Voted Best of the Best by the TribLive, winning 14 Best of the Best awards including Best Plumber, Best Electrician, Best HVAC Services, Best Place to Work & Best Overall Business in 2024. Call Gillece!
Many customers praised the technicians for being friendly, professional, and knowledgeable, with specific mentions of Steven Thompson, Nick, and Jacob.
Response Time
Several reviews highlighted the promptness of service, with technicians arriving quickly to address urgent issues.
Pricing Transparency
There were multiple complaints regarding high prices and lack of detailed estimates, leading to dissatisfaction among some customers.
Overall Satisfaction
While many customers expressed satisfaction with the quality of work, others reported negative experiences, particularly with scheduling and communication.
Technical Expertise
Technicians were frequently noted for their ability to diagnose issues effectively and provide reasonable solutions.
CK
Cody Kitzinger
2 days ago
1.0
My grandmother recently had these scam artists come over because of a clogged pipe in her house they charged her $500 to tell her it’s gonna cost her $15000 to get fixed and they are gonna have to pretty much tear her house apart to do it l.She had another plumber come out today it was a hair clog and was fixed for $300. It’s absolutely disgusting to take advantage of someone who doesn’t know any better and you guys should be ashamed for it she deserves her money back and tried calling and cannot get ahold of anybody!!!
KG
Karen Gillooly
Nov 9, 2025
1.0
After 2 cancellations my technician Jacob came to install the five outlet/lightswitch replacement deal. I only had an issue with my bedroom plug not responding to the light switch. Both plugs worked on the outlet before the technician came it just did not work with the plug. After replacement was done Jacob left. I went upstairs to check the outlet and only the top plug worked. He didn’t even check it before he left. I called to complain and he told the dispatcher that he informed me of the wiring issue which he did not. If he would have I would have told him to fix it. My mother was even here at the time and said he said no such thing. I don’t appreciate the dishonesty. The only thing that he said is that I would need to replace my electrical panel in the next couple of years. The dispatcher was supposed to call me again after speaking with him but I did not receive a call back. I will not be using Gillece again.
MM
Matt
Nov 8, 2025
1.0
First time I tried using their services and never again. How much do you think a garage disposable install would be when you have the machine and electric ready? $1700 is ridiculous and I was able to do it myself within an hour with a $30 kit after hearing the quote. Additionally I was told water pressure was high and found out otherwise with a store bought gage. The recommendation was to replace the PRV another $500 when it could have been just been adjusted for higher water pressure. I still paid for the travel fee which was not given upfront.
AT
Angelo Teti
Nov 6, 2025
5.0
Steve Thompson is the type of service technician that I always wanted. I am extremely pleased with him from the first hand shake to the last. He thoroughly explained what to expect from his service and what each step would be. He was perseverant to determine the cause of my sewer line problem. He didn’t stop until he discovered the cause of my sewer back up. He probably saved me thousands because he worked diligently to analyze the problem enough to eliminate an expensive back hoe job. And Steve not only a great and knowledgeable techniciana but a great person as well. We discussed his and my families and shared a wonderful conversation on a personal level. Gillece should be proud to have such a great representative for their company.
BU
Brant Underwood
Nov 6, 2025
1.0
Can you give 0 stars? Let’s start with not showing up to look at the work the first day causing us to wait around for hours with no response then being late two days later when rescheduled. Next watch their pricing…all we needed was a washer and dryer hooked up where water lines are already present and the electrical outlet is already in place. Then they tried to pressure my wife into signing the iPad on the spot and wouldn’t email the quote electronically. I’m not saying things cost money but these prices ($20k!) are insane and they waste your time.
Gillece Services offers residential Plumbing, Heating, Cooling, and Electrical services, including emergency, maintenance, repair, and replacement.
Is Gillece Services available for emergency service calls?
Yes, Gillece Services is available 24/7, 365 days a year for emergency service calls.
What areas does Gillece Services serve?
Gillece Services provides services throughout seven counties in Western Pennsylvania.
Does Gillece Services accept appointments?
Yes, Gillece Services requires appointments for their services.
What are the payment options accepted by Gillece Services?
Gillece Services accepts American Express, Cash, Check, Diners Club, Discover, Financing, Mastercard, Travelers Check, and Visa.
What are the business hours for Gillece Services?
Gillece Services operates 24 hours a day, every day of the week, including weekends and holidays.
How can customers contact Gillece Services?
Customers can contact Gillece Services by calling +1 412-831-6199 or emailing customercare@gillece.com.
Where is Gillece Services located?
Gillece Services is located at 3000 Washington Pike, Bridgeville, PA 15017, United States.
Are there any nearby dining options close to Gillece Services?
Yes, nearby dining options include Chipotle Mexican Grill and two Starbucks locations, where customers can enjoy a meal or coffee before or after their service appointment.
What nearby businesses can customers visit for automotive needs near Gillece Services?
Nearby automotive-related businesses include Midas for repairs and tire services, NAPA Auto Parts for automotive parts, and Xtreme Car & Truck Accessories for vehicle accessories and repairs.
Are there any nearby services that might complement a visit to Gillece Services?
Yes, customers can visit the United States Post Office for mailing needs, or Rite Aid and Steel City Pharmacy for pharmacy and convenience store shopping nearby.