Business Details
About
Flooring Contractor
Ceramic Tile Sales provides flooring and remodeling services to the South Hills of Pittsburg.
Location
Hours
Reviews
5.0
206 reviews
5 stars
201
4 stars
4
3 stars1
2 stars0
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the selection and installation process.
Product Quality
The quality of the tiles and installations received high marks, with many customers expressing satisfaction with the final results.
Selection Variety
The business offers a wide and impressive selection of tiles and flooring options, catering to diverse customer needs.
Professionalism
Installers and staff were noted for their professionalism, punctuality, and attention to detail during projects.
Overall Experience
Many customers reported a positive overall experience, highlighting the ease of the process from selection to installation.
- TLTricia LoebJan 5, 20265.0Excellent service. They took the time to answer all my questions and help me find the tile I was looking for in my budget. I would return as a repeat customer. So much better than the big box stores!
- DHDrew HarveyJan 2, 20265.0Excellent - good selection and people very helpful guiding your choice. We purchased tile here, but others installed.
- NNnancy nunleyDec 31, 20255.0I could not have picked a better company to install a new master bath!
- JJJohn JohnsonDec 26, 20255.0My wife Hallie and I have done interior design and construction for over 40 years and we have consistently purchased all of our tile and wooden floor products from Ceramic Tile Sales. There is no one better. They stand by their products and always go out of their way to work with us on all matters. No matter who we deal with, front end or back end, it's always a pleasure.
- NPNicolette PaschelDec 17, 20255.0All associates were very helpful in our selection process. The installer was knowledgeable and gave great tips for how to repair rotted door trim that was found during the floor install. Felt pricey but they were able to get us scheduled quickly and did the toilet removal and re-installation which others did not include.
Frequently Asked Questions About Ceramic Tile Sales
Why Should I Shop at Ceramic Tiles Instead of a Larger Box Store?
Unlike many national chain retailers, Ceramic Tile Sales is an employee-owned and operated company. Our smaller size enables us to train employees thoroughly in-house and provide staff members with opportunities to extend their knowledge by attending trade shows, seminars, and workshops across the country. This attention to training and skill development ensures that our employees are the most qualified staff available to provide you with the best possible customer service.
If I Already Know What I Want and the Box Store Is Cheaper, Why Wouldn’t I Go There?
Ceramic Tile Sales strives to carry high-quality, current products. Many box stores, however, carry discontinued lines and tiles that are commonly referred to as seconds. This means the tile can be misshaped, the wrong color, or of inconsistent thickness.
Ceramic Tile Sales order your tile at the point of purchase, guaranteeing your order comes from the same tile run. Many box stores purchase multiple tile runs and sell them together, therefore making it difficult for the tiles to match the color and exact size.
What Is a Tile Run?
The term tile run refers to a batch of tiles that have been manufactured at the same time. Tiles from the same run will have a consistent thickness and color variation. Tiles from multiple runs will have thickness differences and color changes that can make it difficult to match up.
Why Doesn’t My Tile Look Exactly Like It Did on the Sample Board?
The displays in our showroom are a really good representation of the tile you will receive. However, because of different tile runs, it is common to notice some variation. This is especially true with natural stones such as granite, marble, slate, and travertine, which have naturally occurring veins that make them impossible to replicate or predict.
What Is the Difference Between Porcelain and Ceramic?
Porcelain and ceramic tiles are basically made from the same materials. However, there are some differences.
Ceramics are generally made from clay fired in a kiln. They most often have a durable glaze finish that carries the color and pattern. Ceramic can be used on walls and floors, and it is generally recommended for light to moderate foot traffic areas.
Porcelain is typically made through a method of pressing, which creates a more solid and dense tile with an exceptionally low water absorption rate. The increased density makes porcelain more durable and the recommended choice for kitchen floors and other high-traffic areas of the home or business.
What makes Ceramic Tile Sales different from larger box stores?
Ceramic Tile Sales is an employee-owned company with thoroughly trained staff who attend industry events, ensuring superior customer service compared to larger chain retailers.
Why should I choose Ceramic Tile Sales if a box store offers lower prices?
Ceramic Tile Sales offers high-quality, current products and orders tile at the point of purchase from the same tile run, ensuring consistency in color and size unlike many box stores.
What is a tile run and why is it important?
A tile run is a batch of tiles manufactured simultaneously, ensuring consistent thickness and color, which is important for matching tiles in your project.
Why might my tile look different from the sample board in the showroom?
Variations can occur due to different tile runs or natural stone features like veins, making exact replication impossible despite accurate showroom displays.
What is the difference between porcelain and ceramic tiles?
Ceramic tiles are clay-based with a glazed finish suitable for light to moderate traffic, while porcelain is denser and more durable, ideal for kitchen floors and high-traffic areas.
What are Ceramic Tile Sales' operating hours?
Open Monday to Tuesday and Thursday to Friday from 8 AM to 4 PM, Wednesday until 8 PM, Saturday 9 AM to 1 PM, and closed on Sundays.
What payment options does Ceramic Tile Sales accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, PayPal, and Visa.
Can you tell me about nearby services that could be useful when visiting Ceramic Tile Sales?
Nearby automotive services like R-Line Towing and Recovery and Frank's Tire and Automotive can assist with vehicle needs when visiting Ceramic Tile Sales at 3065 Industrial Boulevard.
Are there nearby businesses that assist with home remodeling or improvement?
Yes, South Hills Home Remodeling and Clark Renovations Inc offer home improvement services close to Ceramic Tile Sales, useful for customers considering remodeling projects.
What leisure or supply facilities are near Ceramic Tile Sales for additional shopping or services?
Nearby places like J & J Snack Foods for groceries and Silvester Landscaping for gardening interests provide convenient options before or after your visit.