Many customers praised the professionalism, efficiency, and thoroughness of the technicians, highlighting their ability to solve problems effectively.
Customer Experience
While some reviews noted excellent customer service, others reported issues with rude staff and poor communication, indicating inconsistency in customer interactions.
Timeliness
Several customers appreciated the prompt response times and same-day service, although some expressed frustration with delays and scheduling issues.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling charges were reasonable while others found them excessive or felt they were overcharged.
Technical Competence
Feedback varied on the technicians' expertise, with some customers expressing confidence in their skills, while others reported dissatisfaction with unresolved issues and inadequate repairs.
MH
Megan Horn
Oct 27, 2025
5.0
I had an amazing service done with Walt, Nick, and Johnny. They were so fast, and efficient getting us all set up and back to code on a newly purchased house. I will gladly recommend Beverly Services to anyone that is needing work done.
LP
Leonard Payne
Aug 5, 2025
1.0
Had these guys out here like 6-7 times in the last month or two. They still can't figure out what's actually wrong. They've replaced a couple parts so far, and the unit is still freezing over. Came out again today, and was here for 5 minutes, and just came in and said nothing he can do. He then explained that it was frozen over and he would have to come back tomorrow after some prodding, because I wasn't happy with the answer of, "nothing I can do". And out of the three different guys they sent out, only one had any kind of decency or respect. The other two guys were completely disrespectful and rude. Idk, I just want my air conditioner to work. And I feel like it shouldn't take 10 times of them being out here to do that.
CM
Curtis Meese
Nov 24, 2024
5.0
Always arrive same day, and address my issues, hot water tank, furnace and AC unit. Made repairs and did not try to sell new units. Very satified
DS
Debbie Stevens
Nov 20, 2017
5.0
As with the previous Winter season J. Finnigan was punctual, kept me well informed with what was happening. I'm a repeat customer I'm truly glad I found this company but even more really appreciate having Mr Finnigan as my technician I urge anyone looking for fairness, great service and team call this company and ask for Mr Finnigan you won't be disappointed Thanks
Air conditioners inherently dehumidify to some degree during operation. Certain models can enhance this process through adjustable fan speeds and compressor staging. Dehumidification is an integral part of the cooling cycle.
What causes an air conditioner to freeze up?
An air conditioner may freeze due to several factors: a blocked drain, an unclean filter, dirty or obstructed coils, insufficient refrigerant, blocked air vents, or a malfunctioning indoor fan motor.
Why is my air conditioner leaking water?
Water leakage from an air conditioner can result from a clogged or partially obstructed condensate drain. As air conditioners remove moisture from the air, a blocked drain can lead to leaks. Additionally, ice formation due to a dirty filter, clogged coil, blocked vents, low refrigerant, or faulty indoor fan motor can cause water to drip inside the unit.
How many BTUs do I need for an air conditioner to cool my home?
Air conditioning systems are designed for peak performance on 95-degree days. Older models operate at full capacity consistently, while newer systems can adjust their output based on cooling needs, potentially reducing energy consumption and costs.
What is a ton of cooling?
A ton of cooling is equivalent to 12,000 BTUs (British thermal units) per hour. This measurement originates from the amount of heat required to melt one ton of ice at 32 degrees Fahrenheit over 24 hours. Air conditioners function by transferring heat from inside to outside the home using refrigerant.
Should I cover my outdoor air conditioning unit during the winter?
Covering outdoor air conditioning units isn't always necessary as they're built to withstand weather conditions. However, if your unit is near trees, a partial cover can prevent debris accumulation. Ensure any cover allows for air circulation to prevent moisture buildup. Some homeowners opt to place a piece of plywood on top to protect against falling ice and deter rodents.
What is the difference between SEER and SEER2?
SEER (Seasonal Energy Efficiency Ratio) measures an air conditioner's cooling output relative to its energy consumption over a typical cooling season. SEER2 is an updated calculation using the new M1 blower testing procedure. Both ratings indicate efficiency, with higher numbers signifying lower operational costs.
On my thermostat, what setting should my fan be on?
The 'auto' setting allows the fan to cycle based on room temperature. However, if your home has an air cleaner or you prefer constant air circulation, the 'on' setting is advisable. This setting ensures continuous air cleaning and can help maintain a more consistent temperature throughout your home.
What is an AFUE rating?
AFUE (Annual Fuel Utilization Efficiency) is a measure of a furnace's efficiency. It represents the percentage of heat produced for each dollar of fuel consumed. Similar to a vehicle's miles-per-gallon rating, a higher AFUE indicates greater efficiency and lower fuel costs.
How often should I have my furnace cleaned and serviced?
Annual cleaning and servicing is recommended for both furnaces and air conditioners. Regular maintenance improves operational efficiency and cost-effectiveness. The service includes a comprehensive safety inspection to identify any damaged or defective parts that could potentially lead to carbon monoxide leaks. Contact our expert team at Beverly Services to learn more.
Does Beverly Services offer 24/7 emergency service?
Yes, Beverly Services provides 24/7 emergency service to assist customers anytime they need.
What types of home services does Beverly Services provide?
Beverly Services offers home services including mechanical, electrical, and plumbing (MEP) solutions in Southwest Pennsylvania.
Which brands does Beverly Services work with?
They work with brands such as Carrier, Rheem, Rinnai, Generac, and Aqua Pure.
What payment options are accepted at Beverly Services?
They accept cash, check, Discover, financing, Mastercard, and Visa as payment methods.
What are Beverly Services’ hours of operation?
Beverly Services is open 24 hours a day, 7 days a week, every day of the year.
Where is Beverly Services located?
Beverly Services is located at 3044 Industrial Blvd, Bethel Park, PA 15102-2538, United States.
How can I contact Beverly Services?
You can contact them via phone at +1 412-851-1000 or email at info@beverlyservices.com.
What should I know about visiting Beverly Services in Bethel Park?
Beverly Services is located centrally in Bethel Park, close to various commercial and community businesses, ensuring easy access for local residents.
What nearby businesses can I visit when I come to Beverly Services?
Nearby places include Son of Odin Iron Works, Archadeck, South Hills Home Remodeling, and J & J Snack Foods. Customers can explore these businesses before or after their visit for additional services or shopping.
Are there any dining options near Beverly Services?
Yes, Riverside Pizza is a nearby restaurant where customers can enjoy a meal before or after their appointment at Beverly Services.