Question 1

Why Should I Shop at Ceramic Tiles Instead of a Larger Box Store?

Accepted Answer

Unlike many national chain retailers, Ceramic Tile Sales is an employee-owned and operated company. Our smaller size enables us to train employees thoroughly in-house and provide staff members with opportunities to extend their knowledge by attending trade shows, seminars, and workshops across the country. This attention to training and skill development ensures that our employees are the most qualified staff available to provide you with the best possible customer service.

Question 2

If I Already Know What I Want and the Box Store Is Cheaper, Why Wouldn’t I Go There?

Accepted Answer

Ceramic Tile Sales strives to carry high-quality, current products. Many box stores, however, carry discontinued lines and tiles that are commonly referred to as seconds. This means the tile can be misshaped, the wrong color, or of inconsistent thickness.

Ceramic Tile Sales order your tile at the point of purchase, guaranteeing your order comes from the same tile run. Many box stores purchase multiple tile runs and sell them together, therefore making it difficult for the tiles to match the color and exact size.

Question 3

What Is a Tile Run?

Accepted Answer

The term tile run refers to a batch of tiles that have been manufactured at the same time. Tiles from the same run will have a consistent thickness and color variation. Tiles from multiple runs will have thickness differences and color changes that can make it difficult to match up.

Question 4

Why Doesn’t My Tile Look Exactly Like It Did on the Sample Board?

Accepted Answer

The displays in our showroom are a really good representation of the tile you will receive. However, because of different tile runs, it is common to notice some variation. This is especially true with natural stones such as granite, marble, slate, and travertine, which have naturally occurring veins that make them impossible to replicate or predict.

Question 5

What Is the Difference Between Porcelain and Ceramic?

Accepted Answer

Porcelain and ceramic tiles are basically made from the same materials. However, there are some differences.

Ceramics are generally made from clay fired in a kiln. They most often have a durable glaze finish that carries the color and pattern. Ceramic can be used on walls and floors, and it is generally recommended for light to moderate foot traffic areas.

Porcelain is typically made through a method of pressing, which creates a more solid and dense tile with an exceptionally low water absorption rate. The increased density makes porcelain more durable and the recommended choice for kitchen floors and other high-traffic areas of the home or business.

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Frequently Asked Questions About Ceramic Tile Sales

Why Should I Shop at Ceramic Tiles Instead of a Larger Box Store?

If I Already Know What I Want and the Box Store Is Cheaper, Why Wouldn’t I Go There?

What Is a Tile Run?

Why Doesn’t My Tile Look Exactly Like It Did on the Sample Board?

What Is the Difference Between Porcelain and Ceramic?

Brand Certified Facts from Ceramic Tile Sales