Kay Builders Inc., a new home building company, has been an influential part of neighborhoods in Allentown and across the suburbs of the Lehigh Valley. In 1961, founder Dick Koze quickly established a reputation for excellence as an innovative new home builder in the Lehigh Valley among his peers and the three generations of satisfied home buyers who enjoy a quality-built, customized home or townhome. With twenty-nine communities to its credit, this innovative, award-winning builder is the choice of many who have come to call the Lehigh Valley home. Now owned and operated by son Rick Koze, this third-generation builder uses the same skills and principles that made Kay Builders a home-building success early on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.