We wanted to leave Wisser even though we had them for over 25 years, reason being is that they are no longer the private family company which we prefer. Now part of a much larger corporation that could care less about their customers. Refused to refund any of our money that we paid in monthly, 786.00!!! We have continued deliveries to use up this balance, now that we are down to 96.00 they refuse to deliver unless we get 100 gallons at 350.00 !!! Refusing to deliver and not refunding my 96.00 is STEALING! THE WISSER FAMILY COMPANY THAT WE KNEW WOULD NEVER DO THIS!!!. We are already contracted with a personally owned company out of Coplay and have been paying into to a monthly budget . Super friendly and personal service! Time to move on, what ashame what has happened to this company!!!! I will gladly delete this review if my money is refunded which you should rightfully do as it is not your money it is mine! I will not spend 350.00 to use 96.00 of my money that was paid to you for a service!!!!!
JM
Joe Moe
Jul 12, 2025
1.0
Terrible experience with Tony the tech very immature and cry babyish for his very old age
CG
Carmine Gagliardi
Oct 15, 2020
5.0
We just had a new furnace and air conditioner installed by Wisser Coal & Fuel Oil. The work was performed flawlessly with the technicians observing Covid-19 precautions and operating in a professional manner. The new system is more efficient and quieter than the old system. The techs used drop cloths to avoid soiling carpet and did a terrific cleanup during and after installation. I wholeheartedly recommend Wisser Coal & Oil if you need to update your HVAC system.
MR
Miguel Rodriguez
Jul 2, 2019
5.0
They never give me a hard time on the phone, they have trained professionals around the clock 24/7 ,they act on a urgent manner if you ever need them for a emergency, sticking with these guys for a while.
Frequently Asked Questions About Wisser Coal & Fuel Oil
What services does Wisser Coal & Fuel Oil provide?
Wisser Coal & Fuel Oil offers bulk fuel oil delivery, emergency burner service, furnace cleaning, oil tank installation, heating equipment repair, and HVAC contracting services including air conditioning repair.
What types of heating and cooling products are available at Wisser Coal & Fuel Oil?
They provide products such as heat pumps, air conditioning equipment, gas HVAC equipment, heating equipment, boilers, furnaces, humidifiers, thermostats, and energy-efficient systems.
When is Wisser Coal & Fuel Oil open during the week?
They are open Tuesday through Saturday from 7:30 AM to 4:00 PM and are closed on Sundays and Mondays.
What payment methods can customers use at Wisser Coal & Fuel Oil?
Customers can pay using cash, check, Discover, MasterCard, and Visa.
How long has Wisser Coal & Fuel Oil been serving the Lehigh Valley area?
Wisser Coal & Fuel Oil has been serving the greater Lehigh Valley since 1897.
Which brands does Wisser Coal & Fuel Oil carry?
They carry brands including Weil-McLain, American Standard, Burnham, Goodman, Green Colonial, Honeywell, Mitsubishi, Rheem, Ruud, Tempstar, and Williamson.
Where is Wisser Coal & Fuel Oil located?
It is located at 1829 Pope Rd, Allentown, PA 18104, USA.
Are there any dining options near Wisser Coal & Fuel Oil?
Yes, nearby dining options include Dunkin' Donuts, Ambika Donuts, and P.J. Whelihan's Pub + Restaurant which customers can visit before or after their appointments.
What automotive services are available near Wisser Coal & Fuel Oil?
Nearby automotive services include Wash & Roll Car Wash, Exxon & Mobil Stations with car wash facilities, Push & Pull Auto Body for repairs, and Auto Glass Fitters for auto glass service.
Are there any convenient stores or fuel stations close to Wisser Coal & Fuel Oil?
Yes, Uni-Mart and Exxon & Mobil Stations are nearby convenience stores and gas stations that customers can use when visiting the area.