Customers consistently praised the professionalism, knowledge, and friendliness of the technicians, particularly highlighting Patrick and David for their exceptional service.
Timeliness
Many reviews noted the prompt response times, with technicians often arriving the same day or within hours of the call, especially during emergencies.
Quality of Work
The quality of repairs and installations received high marks, with customers expressing satisfaction with the thoroughness and effectiveness of the work performed.
Communication
Customers appreciated the clear explanations provided by technicians regarding the issues and solutions, as well as the proactive communication from the office staff.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with Dual Temp's services, often recommending the company to others and indicating a willingness to use them again.
IF
Iris Florea
Feb 23, 2026
5.0
Ramos, the tech arrived in time and performed a thorough visual inspection, explaining the findings, but
I received my report for the inspection performed.
He was polite, thorough and knowledgeable.
MC
Marcus C.
Feb 17, 2026
5.0
Entire team did an amazing job. Awesome design and execution for new heat pump system. Joe was great, very knowledgeable, and provided helpful advice. The install team was friendly, professional, and on time each day. Cleaned up afterwards and ensured all my questions were answered. Highly recommend Dual Temp!
JS
John R. Hofmann Sr.
Feb 17, 2026
5.0
This was a most pleasant experience. Todd is the best in all areas of this transaction. No detail was overlooked.
From the beginning Todd greeted us and introduced his team and kept us apprised of what they were goung to do and how long it would take. Since we would be without heat overnight they provided electric heaters to keep us warm.
Dual Temp is a class act from beginning to end. I recommend them for your heating and cooling needs without reservation.
Thank you to Joe, Todd, and Sean for an excellent and flawless job well done!
DB
Diane Botbyl
Feb 17, 2026
5.0
Our son recommended we contact Dual-Temp for a heating issue we were experiencing. From our initial phone conversation with Kim, who was so kind and personable, to our service technician, Edgar, our experience was top-notch. Edgar was terrific! He explained every detail of our heating system, which is old, to the cause of the problem and what our options would be moving forward. Edgar was extremely knowledgeable and provided some very helpful options for us from a financial perspective, which we appreciated very much. Would absolutely recommend their services to anyone looking for HVAC services.
RK
Robert KOPISHKE
Feb 1, 2026
5.0
Patrick was knowledgeable, and took care of the problem in a timely fashion. Of coarse the problem was a result of not having a maintenance contract. Never again. Duel Temp is my new company of choice.
Update: David, and the team here today addressed a number of problems that Patrick identified on the emergency vist. A new oil tank was installed and a number of outdated, poorly functioning parts were replaced. I don't think I've ever heard the furnace operating so quietly. David explained to me that Dual Temp offers a combination heating and AC service contract that I will definitely be taking the company up on, after I've had a couple of months to bounce back on the finances.
Frequently Asked Questions About Dual Temp Co., Inc.
What are the operating hours of Dual Temp Co., Inc.?
Dual Temp Co., Inc. is open 24 hours a day, 7 days a week.
Where is Dual Temp Co., Inc. located?
Dual Temp Co., Inc. is located at 2050 S 12th St, Allentown, PA 18103, USA.
What services does Dual Temp Co., Inc. provide?
Dual Temp Co., Inc. offers HVAC contracting services.
How can I contact Dual Temp Co., Inc.?
You can contact Dual Temp Co., Inc. by phone at +1 610-791-9100 or by email at info@dualtemp.com.
What payment options are accepted at Dual Temp Co., Inc.?
Dual Temp Co., Inc. accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Does Dual Temp Co., Inc. have an online presence?
Yes, you can find Dual Temp Co., Inc. on Facebook at https://www.facebook.com/240243954228 and visit their website at https://www.dualtemp.com/.
What nearby transportation or travel services can help me get to Dual Temp Co., Inc.?
Bella Luxury Limousine offers limo services and travel options nearby, which can assist you in reaching Dual Temp Co., Inc.
Are there any hospitals or medical services near Dual Temp Co., Inc.?
Yes, nearby hospitals include Lehigh Valley Hospital, Lehigh Valley Hospice, and Lehigh Valley Hosp- Emergency Medicine Institute, which could be useful for medical needs in the area.
What local businesses provide home improvement or janitorial services near Dual Temp Co., Inc.?
The Real McCoy Janitorial Professionals offers janitorial and home cleaning services near Dual Temp Co., Inc., and Home Genius Exteriors specializes in roofing services.
Are there financial services or credit unions near Dual Temp Co., Inc.?
Yes, People First and OneMain Financial are nearby financial institutions and credit unions you can visit around Dual Temp Co., Inc.
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