Customers consistently praised the professionalism and knowledge of the technicians, particularly highlighting Patrick and David for their thoroughness and clear communication.
Customer Service
The business received high marks for excellent customer service, with many reviews noting prompt responses, friendly staff, and effective communication throughout the service process.
Quality of Work
Reviews frequently mentioned the high quality of work performed, with technicians being described as efficient, detail-oriented, and capable of resolving complex issues.
Timeliness
Customers appreciated the punctuality of the service team, often noting that appointments were kept on time and emergency calls were handled swiftly.
Value for Money
Many customers felt that the pricing was fair and reasonable, especially in comparison to competitors, and appreciated the transparency in quotes and service recommendations.
LJ
Lou James
6 days ago
5.0
Patrick was my service technician today. This was my first experience with dual temp at my home. He cleaned the oil furnace and also my mini split system. Everything went well. He arrived on time explained what he was going to be doing. He also explained a minor issue.I have with my furnace, which he was able to correct and will keep an eye on the next time he comes out. I am very pleased with the service! Highly recommend the company and their technicians.
ER
Eric & Hannah Rau
Nov 11, 2025
5.0
Patrick was incredibly helpful and informative. He explained all of his work even pointing out potential recommended maintenance for the future. The work place was kept clean and we would recommend anybody hire Dual Temp and Patrick to help service your heating appliances
HH
Heather Heimbach
Nov 10, 2025
5.0
Highly recommended! Our hot water was practically non-existant and turns out the tank was leaking. Our technicians were David and Shawn. Both were very kind, professional and knowledgeable. Kim in the office was also very kind. There was zero guess work in every a step! A new tank was installed the same day as the diagnosis at exactly the price we were quoted. Thank guys!
JJ
JStu
Nov 7, 2025
5.0
Wow! I was extremely impressed by the whole experience. From the first call to them sending out a tech to review the job, coordinating the necessary parts and working with other contractors on site, it was pure professionalism. Dual Temp is run like an engineering firm, definitely not your typical contractor.
The team, David and Sean, that completed the project, were respectful of our house, did excellent work in a much shorter timeframe than expected and to my surprise, cleaned up the work site nicer than how they found it.
I give them a 6, but only goes to 5
MF
Michael Fantasia
Oct 29, 2025
5.0
Beyond commendable service. Patrick and Chase were extremely professional, knowledgeable, and focused on every detail of the job. They quoted me a price and explained the entire process as well as the timetable involved. The plumbing work itself was superb, replacing and updating older work to code is challenging for even the best. I could not be happier with the results. Absolutely great company, backed with fantastic talent. Thank you Dual Temp!
Frequently Asked Questions About Dual Temp Co., Inc.
What are the operating hours of Dual Temp Co., Inc.?
Dual Temp Co., Inc. is open 24 hours a day, 7 days a week.
Where is Dual Temp Co., Inc. located?
Dual Temp Co., Inc. is located at 2050 S 12th St, Allentown, PA 18103, USA.
What services does Dual Temp Co., Inc. provide?
Dual Temp Co., Inc. offers HVAC contracting services.
How can I contact Dual Temp Co., Inc.?
You can contact Dual Temp Co., Inc. by phone at +1 610-791-9100 or by email at info@dualtemp.com.
What payment options are accepted at Dual Temp Co., Inc.?
Dual Temp Co., Inc. accepts American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Does Dual Temp Co., Inc. have an online presence?
Yes, you can find Dual Temp Co., Inc. on Facebook at https://www.facebook.com/240243954228 and visit their website at https://www.dualtemp.com/.
What nearby transportation or travel services can help me get to Dual Temp Co., Inc.?
Bella Luxury Limousine offers limo services and travel options nearby, which can assist you in reaching Dual Temp Co., Inc.
Are there any hospitals or medical services near Dual Temp Co., Inc.?
Yes, nearby hospitals include Lehigh Valley Hospital, Lehigh Valley Hospice, and Lehigh Valley Hosp- Emergency Medicine Institute, which could be useful for medical needs in the area.
What local businesses provide home improvement or janitorial services near Dual Temp Co., Inc.?
The Real McCoy Janitorial Professionals offers janitorial and home cleaning services near Dual Temp Co., Inc., and Home Genius Exteriors specializes in roofing services.
Are there financial services or credit unions near Dual Temp Co., Inc.?
Yes, People First and OneMain Financial are nearby financial institutions and credit unions you can visit around Dual Temp Co., Inc.