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Curtis Total Service is a family-owned business and has been professionally maintaining and servicing properties in Lehigh Valley PA for the comfort and safety of our customers since 1988. If you’re looking for one of the top air conditioning companies, plumbing companies, electrician companies, water treatment companies, and sewer and drain cleaning companies in the Allentown PA, Bethlehem PA, Easton PA, and Nazareth PA, look no further. We offer 24 hour emergency service and can help you with all your heating system installations, air conditioning repairs, plumbing repair services, electrician repairs, air duct cleaning services, drain cleaning services, water line repair services, and water treatment needs.
Technicians are frequently described as friendly, knowledgeable, and professional, providing excellent customer care.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling it was excessive or lacking transparency, particularly for elderly clients.
Timeliness
Many reviews highlight the prompt response times and punctuality of technicians, especially in emergency situations.
Quality of Work
Overall, customers are satisfied with the quality of service and repairs performed, noting thorough explanations and effective solutions.
Communication
Technicians are praised for their clear communication, explaining processes and options thoroughly to customers.
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pradell pompilus
3 days ago
5.0
To be honest we have had not the best experience with Curtis in the pass with the system that we had installed... mainly the system then any one person at Curtis... But we stuck it out with them and did the rest of the work needed to get our system working correctly... were still getting accustomed to it... But as of today... we needed a professional and my wife didnt want to call Curtis... but I said I dont want to deal with someone who doesn't know what was done recently and who just installed our system... like taking a caddy to Lexus dealership... yes they work on cars... but they specialize in that brand... long story short... Curtis Sent John who not only was patient but very kind and very helpful... not only did he retrace the entire system in our house to find this small issue caused by a temporary install that another plumber didnt see but... but was kind to wait till our other plumber was able to capp off and fix his problem to fix ours... Thank you for sending John. Much Success to him.
EE
Eram9923
5 days ago
1.0
Terrible customer service. I made an appointment 2wks before they were supposed to come on 11/18. They were late and called me to tell me the driver couldn’t find parking around my house therefore the appointment had to be canceled. I didn’t understand because there was plenty of meter parking in front of my house. This guy Bryant(I hope that’s his real name)said this company doesn’t want to pay parking meters. Which I found crazy! He also didn’t offer me an alternative day to come back. He mentioned the company only has these types of trucks therefore they can’t come to my house. Also Bryant was very resistant on providing his supervisor’s name. Very disappointed and confused about the lack of
Professionalism, carelessness and respect.
JM
Jessica Mitchell
6 days ago
5.0
I has a fantastic experience with Jason. He was great to work with and speak to. He walked me through the whole job and what to expect. They came early and had my water back on in about 3 hours which I thought was great for all the work they had to do. Being able to use my water and have good running water is such a blessing and couldn't ask for anyone better.
EC
Eric Carr
Nov 7, 2025
5.0
Curtis Total Service is great. The crew is very professional but down to Earth. You could be talking about the job one second and talking about life the next. Their work is top notch. We had a problem with getting a shower panel to the 2nd floor but Jason and Abe moved Heaven and Earth to remedy the situation the same day. Now THAT'S "Total Service". The finished product looks phenomenal. We will DEFINITELY be calling for future project(s).
JD
J Dav
Nov 4, 2025
5.0
I’ve had some rough experiences with home improvement contractors. Either you get low quality that doesn’t value your time or high quality that works hard to upsell every little thing. I was skeptical at first but was quick to realize that when I began working with Jacob on a hvac project that kept changing he was quick to adapt and make moves while keeping the pricing up front and honest. They did an excellent job on all the work they were hired for and were careful and polite every step of the way.