Ace Hardware Home Services

4.9
1599 reviews

About

HVAC ContractorPlumberEmergency PlumbersAir Conditioning ContractorHeating Contractor
Helpful meets Helpful - Werley Heating & Air Conditioning is now ACE Hardware Home Service, a local heating, cooling and plumbing company serving Allentown, Bethlehem, Saucon Valley, Macungie, Northampton, and throughout the Lehigh Valley for residential and commercial customers. Our HVAC services also include furnace and AC installation, maintenance, and repair. We are committed to providing the best possible plumbing, heating and air conditioning service; whether you need HVAC equipment repaired, new heating and cooling equipment, or improve energy efficiency, we can help you find exactly what you need. Contact our top-rated Plumbing and HVAC contractor team members today for new system installations, repair, and maintenance work.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Ace Hardware Home Services
1820 W Fairview St, Allentown, PA
18104, United States

Hours

Reviews

4.9
1,599 reviews
5 stars
1,521
4 stars
48
3 stars
13
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians were consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Timeliness

Most customers appreciated the promptness of technicians, with many noting timely arrivals and quick service.

Quality of Work

The quality of service was frequently praised, with technicians being thorough and effective in diagnosing and resolving issues.

Communication

Customers valued clear communication from technicians regarding services performed and maintenance tips.

Scheduling Issues

Some customers experienced difficulties with scheduling and receiving timely updates about appointments.
  • PM
    Paul Mazzucco
    6 days ago
    5.0
    Chase came out on Sunday since my thermostat was not functional. He stayed for hours trying different methods to diagnose the issues and finally discovered the overflow pump had shorted and turned off the system. He installed a spare and got the heat working in time for the Sunday football game. Chase really went over and above and is an excellent example of perfect customer service.
  • MW
    Marjorie Weiss
    Nov 15, 2025
    5.0
    Jordyn is a wonderful young man and im always glad to see him He is carful in his work and answers all my questions I would like to have him come all the time You are lucky to have him as an employee
  • DJ
    Debra Johnson
    Nov 7, 2025
    5.0
    Sorry for the late posting, an oversight on my part. I want to give Chase Jacoby his due nods on his professionalism and service to our A/C unit. He explained all that he did and also informed us of anything that needed attention or replacement. Thank you Chase!!! Larry and Deb Johnson
  • SS
    Susan S
    Nov 5, 2025
    4.0
    The technician was professional, explained all items thoroughly and completed the job w precision. No issues there. The company, however marks up their parts 10 fold which I was not happy about. Based on my comversation w another professional in this line of work, I overpaid a couple of hundred dollars.
  • LW
    Luke Williams
    Oct 31, 2025
    5.0
    We have been thrilled about our experience with Ace Home Services (Werley’s)! The answering team, the estimator Kyle, the service manager Derek, and our installers Gabe and Tim were all awesome! They were very reasonable on the pricing of my brand new Trane system and kept me informed during the entire install. They even came out a few months after it was installed to fix an issue right away that wasn’t even their fault. I will always use Ace for my HVAC needs in the future!

Frequently Asked Questions About Ace Hardware Home Services

What services does Ace Hardware Home Services offer?

They provide heating, cooling, and plumbing services including HVAC equipment installation, maintenance, and repair for residential and commercial customers.

What areas does Ace Hardware Home Services serve?

They serve Allentown, Bethlehem, Saucon Valley, Macungie, Northampton, and the Lehigh Valley region.