While many customers praised the knowledgeable and friendly staff, several reviews highlighted issues with long wait times and poor communication, particularly regarding order fulfillment.
Product Quality
Customers generally appreciated the quality of materials offered, especially cedar products, but there were complaints about inconsistencies and defects in some orders.
Efficiency
Numerous reviews pointed out significant delays in order processing and loading times, with some customers experiencing waits of over an hour, leading to frustration.
Staff Knowledge
Many customers commended specific staff members for their expertise and helpfulness, noting that they provided valuable advice and support throughout the purchasing process.
Pricing
Lakeside Lumber is often recognized for competitive pricing, though some customers felt that the service did not match the quality of the products offered.
JJ
Jeff
Oct 24, 2025
2.0
Customer service was good out of the gates. But, when my clear cedar was delivered not clear, getting it replaced was a hassle. Sit on hold, promised emails and call backs never materialize etc. I really wanted to praise this business after our first interaction, but like most businesses of this type lately, once they have your money the customer service seems to go out the window.
CC
ChuckB
Oct 6, 2025
1.0
As many have noted already, the wait time for will-call orders is ridiculous. It's been an hour so far, and they're not busy at all. Any other yard would have it out in 30 minutes if they're slammed. The only reason we use them is for their high quality materials, but really?
DW
Darren Wilhoit
Oct 2, 2025
5.0
Lakeside Lumber has an awesome selection & amazing staff. They generously donated materials to make several 4’ long Moxon vises. These were needed for a hardwood mallet workshop where ~140 mallets were made by youth learning about woodworking. We had 12 stations with vises. The Moxon vise is 1700’s technology that allows for variable gripping angles - it enabled 2 kids to work in their own mallets simultaneously despite their mallets being different sizes. This was a huge win with limited budget money.
CH
Casey Haneberg
Sep 21, 2025
5.0
I ended up going through Lakeside Lumber for all materials in a recent decking project. Originally, I had started my bidding process through another local lumber supply company but after struggling to get timely response to questions and updates to my quote I searched other options in my area and found Lakeside. Not only were they extremely helpful and responsive, but their pricing came in about 15% cheaper. Overall, I'm was very impressed with their service. Also, huge call out to Chava, who was incredibly helpful and responsive. He answered all my questions (and there were a lot) and was always quick to reply when I need to make updates or additions to my order.
What type of products and services does Lakeside Lumber specialize in?
Lakeside Lumber specializes in siding and decking materials, serving as building materials suppliers.
Where is Lakeside Lumber located?
Lakeside Lumber is located at 10600 Southwest Tualatin-Sherwood Road, Tualatin, OR 97062, USA.
What are the operating hours of Lakeside Lumber?
Lakeside Lumber is open Monday through Friday from 6:00 AM to 5:00 PM and is closed on weekends.
Which counties does Lakeside Lumber serve?
Lakeside Lumber serves multiple counties including Clatsop, Columbia, Tillamook, Washington, Multnomah, Clackamas, Yamhill, Marion, Polk, Lincoln, Linn, Lane, Deschutes, Hood River, Wasco, Benton in Oregon and Clark, Skamania, Cowlitz, Lewis in Washington.
How can I contact Lakeside Lumber for more information?
You can contact Lakeside Lumber by phone at +1 503-635-3693 or email rita@lakesidelumber.com.
Does Lakeside Lumber have an online presence?
Yes, Lakeside Lumber's website is http://www.lakesidelumber.com where you can find more information and contact details.
Are there any other building supply stores near Lakeside Lumber?
Yes, nearby building supply stores include Hardwood Industries and EleMar Oregon, both of which offer home and garden supplies.
What recreational spots are near Lakeside Lumber that customers might enjoy?
Nearby recreational spots include Tribute Sports Camps and Shirts & Skins Basketball, great for sports and active life enthusiasts.
Are there food options near Lakeside Lumber for customers to visit before or after their trip?
Yes, Tony's Pizza is a nearby pizza restaurant where customers can enjoy a meal when visiting the area.
Can customers find professional services around Lakeside Lumber?
Yes, Bradford Consulting Engineers offers engineering and professional services nearby Lakeside Lumber.