Customer Service Issues
Multiple reviews highlighted rude and unprofessional behavior from staff, particularly from a specific employee named Jessica, leading to dissatisfaction among customers.
Product Quality Concerns
Several customers reported issues with the quality of products, including contaminated soil and wet firewood, which negatively impacted their experiences.
Positive Experiences
Despite some negative feedback, many customers praised the friendly and helpful staff, as well as the efficient service and reasonable prices for yard debris disposal and landscaping materials.
Delivery and Timeliness
Customers generally appreciated the prompt delivery service, although there were instances of miscommunication regarding orders and delivery times.